I had a pre-paid fuel card with £500 on, they have closed my account and told me I can’t have a refund. Offered my money back in vouchers for companies I will not be spending my money i.e uber eats,... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Whilst I probably wouldn't recommend the Each Person fuel card to somone who is a very low milage user, I would have no hesitation recommending it to everyone else. The yearly admin fee and monthly de... Näytä lisää
Yritys on vastannut
The each person company feels like it has earned its name, because it does exactley that, gives each person exceptional service. All of my needs have been met with promptly and very kindly and politel... Näytä lisää
Yritys on vastannut
I contact customer support and heard back almost instantly from them telling me they will work on my issue and get back to me, less than 24hours later they contacted me having g resolved my problem! A... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Each Person is the recognition, reward and employee discount scheme, powered by epoints. We help businesses provide perks at work for their employees by showing them appreciation in a positive and engaging way. We believe in a positive work culture that makes a positive impact on the environment. Our vision is to be the go-to mentor and enabler to help all businesses fulfill a commitment to their people and the planet. A commitment that makes a tangible difference in everyone’s lives. Get in touch to learn how we can help you recognise and reward your employees, improving wellbeing and productivity in your business with employee benefits. Each Person has a different way of rewarding your people that gives everyone a tangible value and relevance in several ways. Epoints, the rewards currency exclusively provided by Each Person, goes beyond perks at work by offering a series of benefits your people can select from such as a Savings Club where they can earn 6% annual interest on their epoints balance and the market's highest cashback offer of up to 20% when they redeem epoints at thousands of retailers. We bring together all the best retailers and brands in an instant voucher format. Plus you can send vouchers for use in 30 countries! https://www.eachperson.com/
Yhteystiedot
8a Denmark Street, RG40 2BB, Wokingham, Yhdistynyt kuningaskunta
- 0118 230 5531
- support@eachperson.com
- eachperson.com
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AVOID - scam!!!
I had a pre-paid fuel card with £500 on, they have closed my account and told me I can’t have a refund. Offered my money back in vouchers for companies I will not be spending my money i.e uber eats, ember inn?!?!
Customer service email address is unresponsive but they’re quick to respond to public reviews…
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your feedback, and we’re sorry to hear about your experience.
The diesel fuel card has now been discontinued due to wider changes in fuel pricing across the industry, which have significantly impacted the sustainability of the previous discount structure.
As part of this change, any remaining balance is transferred to your Each Person Shop balance in line with the terms of the scheme, rather than being refunded directly. We appreciate this may not be the outcome you were expecting, and we do understand your concerns.
If you would like us to review your account further, please contact our support team directly and we’ll be happy to take a look.
Practically stolen my money.
Been with Each Person for over 2 years. It was great! But now they are discontinuing the service and I have surplus money on my account which was there to be used throughout the summer.
I have been told I can only now have my money back in the form of a voucher for a retailer. I have £500 surplus in my account which is for fuel!
This is my money!
Now I can only get it back in vouchers for places that I wouldn't use my money. This is an absolute scam and I want my money back in GBP to spend on fuel, not a retailer.
This has impacted me massively in the current climate of fuel prices and I feel like I now have 5 full tanks of fuel completely wasted.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thanks for your review.
We completely understand why this feels frustrating, especially with fuel costs being what they are right now.
The diesel card has been discontinued due to changes in fuel pricing across the industry. Costs have increased significantly, which meant the discounts we previously offered were no longer sustainable.
As part of this, any remaining balance is moved to your Each Person Shop balance rather than refunded. We know this isn’t what you were expecting, particularly with a larger balance, and we do understand your concerns.
If you’d like us to take another look at your account, please contact the support team and we’ll review this with you.
Never received voucher
Ordered a Just Eat Voucher with a reward I was given from work and never received it…
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your review.
We're sorry to hear this. Vouchers are usually sent instantly by email, so it’s possible it may have landed in your junk or spam folder.
If you’re still unable to locate it, please contact the support team with your details and we’ll look into this for you and make sure it’s resolved as quickly as possible. - Each Person Team.
Super helpful support team!
Super helpful support team! Ran into an error/issue with my purchase and thought it would take a long time to resolve but I was wrong, entire issue resolved in 10-15 mins.
-Jahangir
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Hi Jahangir. Thank you for taking the time to share this. We’re really glad the team was able to resolve everything so quickly and make the process smooth for you.
I purchased a gift card but have not…
I purchased a gift card but have not yet received it
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Hi Alex, we’re sorry to hear this.
Gift cards are usually sent shortly after purchase, so we’d like to look into this for you and make sure everything is sorted.
Please contact the support team via the help section on the platform, or reply to your order email with your order details, and we’ll check this as a priority.
Amazing customer service
Amazing customer services with polite staff and quick response to queries.
User friendly app.
15. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your feedback! We’re so glad to hear that our team provided you with amazing customer service.
A great help
A great help, quick response and reply when dealing with technical issues
9. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
We’re glad we could resolve things quickly and make the process easier for you. The Each Person Team
Great customer service
Great customer service, no doubt.
I had a ln issue with my account, and the response was extremely fast, the issue was followed up and a kind post resolution check up.
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your kind words! We're pleased to hear our team were able to resolve your account issue quickly and follow up with you. We appreciate you taking the time to share your experience.
Неймовірно швидко реагують на…
Неймовірно швидко реагують на повідомлення. Рішили мою проблему швидко та якісно. Дякую
9. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your lovely feedback! We’re so glad to hear that our team was able to resolve your issue quickly and effectively.
Great
Had an issue which I need resolving and Gina from support was excellent. Sorted my problem immediately. Highly recommended
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
We’re so pleased to hear that Gina was able to resolve your issue quickly. We’ll be sure to share your feedback with her.
Great card and great customer service
Have been using the Diesel card for over a year and managed to save a bit of money over this period of time. Would highly recommend getting each person Diesel card if filling in regular Diesel. Customer service was great everytime I had an interaction with them. The only thing I would say is the app could be more user friendly but other than that had no issues. Would be great if Each Person can introduce a card for petrol as well.
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your fantastic 5 star review! We’re thrilled to hear the Diesel card has helped you save and that our customer service has consistently met your expectations. We appreciate your suggestions about the app and the idea of a petrol card—your feedback is really valuable as we continue to improve.
Great customer service
Great customer service - Apps is requires further improvement but that is been compensated with 5star customer service.
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your kind words! We’re delighted our customer service could make a difference. We really appreciate your feedback about the app and will continue working to improve it.
£50 Amazon voucher/paid never received
Edit: EachPerson team got back to me promptly and helped me get my voucher.
Original: I have used Each person for few years and have redeemed our work points to vouchers. On 08/08/2025, I bought £50 voucher with my points. Still waiting for the actual voucher.
I have emailed on their support@ email but No Reply.
Called
0118 230 5531 between (9am to 5pm) goes to voice mail straight. Used their contact us page filled all the boxes to contact.
Can someone please get back to me?
8. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your feedback! We’re glad we could help you get your £50 Amazon voucher and If you have any further issues or need additional support with voucher redemptions in the future, please don’t hesitate to reach out!
Each Person have amazing customer…
Each Person have amazing customer service , thank you for such a great team
28. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for your wonderful feedback! We’re so glad to hear that our team provided you with amazing customer service. Your appreciation means a lot to us, and we’ll be sure to share your kind words with everyone!
Some really good discounts and good…
Some really good discounts and good customer service.
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you for the 5 star! We’re thrilled to hear you enjoyed the discounts and our customer service. We truly appreciate your support!
Vastaus yritykseltä Each Person
Thank you for the kind words! We’re delighted to hear you had a great experience. 😊
Good way to show gratitude for staff
Good way to show gratitude for staff. Nice to get emails with something positive
15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thanks so much for the review! We're glad you enjoy the positive messages and recognition for your team
Great support.
The Each Person Support Team dealt with my issue and resolved quickly.
Communication by email was clear & responses were quick & informative. I received great customer service. I would definitely recommend.
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thanks so much for your lovely review! We're really pleased to hear you had a smooth experience and that our team could help quickly. We appreciate the recommendation!
helpful & friendly interface
My recent experience with The Each Person Support Team was notably efficient and courteous. They promptly resolved my access issue with the SHINE portal, ensuring that my updated credentials were recognized and functional. Their communication was clear and timely, and they followed up with a confirmation once the issue was resolved. I appreciated their proactive approach in closing the ticket while offering to reopen it if further assistance was needed, which reflects a customer-first mindset
16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
We're really glad to hear our team could help resolve your access quickly and clearly. Always here if you need us again!
I'm really very impressed at the speedy…
I'm really very impressed at the speedy response to my queries and resolution.
Great service!
11. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Each Person
Thank you so much for your kind words! We're really glad to hear you had a positive experience and that your query was resolved quickly. If there's anything else we can help with, just let us know.
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