Scammy checkout flow and hidden $40 fees. Be extremely careful when using E-file.com. During checkout, their system defaults you into a "Pay with Refund" option that secretly adds a $40 bank fe... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I experienced some difficulty in choosing the correct items to use. I called the help line provided by E-File and spoke with an extremely helpful person named Sadiqua (hopefully I spelled correctly).... Näytä lisää
"Many Cheerful Thanks", "E-File, for your "Exceptional Customer Service", and for the ability to respond back within such a "Quick & Timely Manner", and "YES", I do look very much forward, in returnin... Näytä lisää
I have used eFile for the last four or five years. It is by far the simplest and fastest and most accurate online tax filing process I’m 64 and retired but throughout my career, I had a professional t... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Authorized IRS e-filing software to help taxpayers file their tax return faster and with fewer errors. Start your return for free with E-file.com.
Yhteystiedot
32082, Ponte Vedra Beach, Yhdysvallat
- e-file.com
4,2
Hyvä
394 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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After completing my taxes they tried to…
After completing my taxes they tried to add 100$ of random charges after they I did them by my self.
9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-file.com
I am very sorry for the confusion with this. These were not "random charges", rather, it looks like you were not eligible for our free software due to the distributions that you received according to your 1099-R. Now, the distribution code on your 1099-R required that a 5329 and Schedule 2 was filed with your tax return. The IRS required additional tax on that early distribution and these forms are only available with our Premium software which costs $49.99. I apologize for the confusion with this but your filing situation was not eligible to use our free software.
Easy and free to use
Easy and free to use. My tax return was instantly filed with and approved by the IRS.
9. toukokuuta 2025
Oma-aloitteinen arvostelu
Easiest filing I've ever done
Instructions were easy to understand
29. maaliskuuta 2025
Oma-aloitteinen arvostelu
This was the first year in have EVER…
This was the first year in have EVER had to pay in any money....and I barely made 50,000....WTF???
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-file.com
Even though you made $50,000 in income, you could still owe taxes if you under-withheld during the year. We requested information from you so that we could help determine what caused this, however, you did not respond to our requests. Without looking at your filing specifically, the most likely cause is either under-withholding or incorrectly entering your tax information.
simple and fast email filing
the service is brilliant, book a slot on line and the IT team are amazing helpful. We needed help at the start but only pointers 2 15minutes chats.
works well.
Simpler than Mail manager
Less expensive than mail manager
Contracts simpler than mail manager
23. huhtikuuta 2025
Oma-aloitteinen arvostelu
1040SR return
I did a simple basic 1040SR return; procrastinating, I did it within minutes on the 15th; easy... and I'm sure even if I had other forms, it would've been just as easy! And there was no fee 👍
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
They ripped me off
They ripped me off. The pay1040 company they use will take you money and dissappear, no way to talk to a human. It is a scam. Do not use these companies.
If there was an opportunity to speak with a representative this would not have happen. I was unable to contact this company. Thay have NO customer service to handle any complaints or issues.
13. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-file.com
We do not direct users to this website. It sounds like you may be confusing us with the IRS.gov website. IRS.gov has a “how to pay with a credit card” webpage here- https://www.irs.gov/payments/pay-your-taxes-by-debit-or-credit-card that lists Pay1040. I’m sorry you had a poor experience with this company, but we have no relationship with Pay1040 and we do not direct users to their site.
**ABOUT THIS REVIEW** TrustPilot does not verify that reviews are from customers. Company has no record of this individual.
Very straightforward and simple to use
Very straightforward and simple to use
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
The site's forms were easy to complete…
The site's forms were easy to complete and had clarity of what to enter. Hopefully going forward this service will remain in place.
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
I’m not a computer savvy person
I’m not a computer savvy person. efile was easy for me. I love this program and love that it is free and sends straight to IRS.
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Very easy to useIt only took me about 20 minutes to do…
It only took me about 20 minutes to do my taxes with this website. Very straightforward and easy to answer questions. And had my return I filed it on the 14th and I received my refund on the 18th. I will definitely be using them next year. And there was no absolutely no charge.
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
It was very easy to use!
It was very easy to use. I completed my return in just a few minutes. Thank you for being free!
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Very easy to use
Very easy to use. You can be guided if you’re not familiar with doing taxes or do it the quick way. I will be back again. I recommend this program.
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
Couldn’t have been any easier
Couldn’t have been any easier
14. huhtikuuta 2025
Oma-aloitteinen arvostelu
DESERVES A 00000 NOT A 1
DESERVES A 00000 NOT A 1. WORST SOFTWARE EVER. TORTURED ME FOR HOURS!!! IF YOU CAN AVOID USING IT DO SO!!! NO DECENT "HELP" IS AVAILABLE.
WON'T LET ME BACK IN TO FIND OUT WHY STATE RETURN WAS REJECTED!! WHT'S WITH THAT???
17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-file.com
We do not have any users matching the name "Marti Bohman”. We have attempted to get more information from you through TrustPilot but you have not responded to any of these requests. We are happy to assist you with finding the software provider that you used and get assistance from them but we need more information from you to do so.
**ABOUT THIS REVIEW** TrustPilot does not verify that reviews are from customers. Company has no record of this individual.
I believe you got my refund wrong
I believe you got my refund wrong. I am only getting about 250$ .
I should be getting a bit over 1000$
13. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-file.com
I am sorry if you felt your refund should have been higher. This is what you were owed based on the information that you entered and the current tax laws. We guarantee the accuracy of the calculations. We do rely on the accuracy of the information that the taxpayer enters. Based on the information that you entered, you were due roughly $250. This was communicated to you prior to filing your return and you proceeded with filing. I do not see any support requests or questions related to your refund on your account. I apologize if you were hoping for a larger refund but this is what you were due based on the information that you entered.
Rejected Extension- Why?
Ignore my previous review. I did contact E-File and resolve my extension problem. I just was not patient enough to receive a reply.
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-file.com
Please double check the URL of the website that you visited and re-post this review to that TrustPilot page. We are E-file.com (with a dash between E and file) and we have no record of a customer named “Linda Lyle”.
**ABOUT THIS REVIEW** TrustPilot does not verify that reviews are from customers. Company has no record of this individual.
Do not trust this company
Do not trust this company. For some reason I was redirected to this company from the IRS website. They advertise that it is free. There were no costs mentioned on their website when I started the return. When I completed the return, I tried to print it, but I received a message that I had to pay $29.99 before I could print it. Due to running out of time to file, I continued to pay. After paying, when I tried to print it, I received another message that I couldn’t print it until the IRS accepted it. I will be filing a formal complaint with the required government agencies.
15. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä E-file.com
I am very sorry for the trouble you've had with this. It sounds like you were attempting to print the final accepted return which is not available in the MyAccount page until after the IRS processes the return and sends back the acknowledgement. However, our paid users can always print a copy of the return that they are preparing to review it by using the Summary/Print tool. I believe this is what you visited and where you were prompted to pay for your software. After doing this, it appears that you may have visited the My Account page to obtain a copy of the accepted return, this copy would not be available until the IRS has accepted it. I understand the confusion with this and we apologize for it. It appears that your return has now been accepted so you may print it out as you were attempting. A support specialist has reached out to you to provide further assistance if it is needed.
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