Prompt service. Initially I ordered the bare tool. Next day I changed my mind & arranged to pay the extra for the full tool, battery & charger . DTW retrieved my original order from despatch and subst... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Having purchased a Stihl battery roller lawnmower from DWT T&M Ltd with which was a flawless purchase with product arriving within delivery time and and well packaged, I decided to buy the Stihl Scari... Näytä lisää
Goods arrived in good order and at a good price . However delivery let them down , was not as promised and had issues with the correct address inspite of it being given correctly from the start
The best customer service I have ever received. After an initial phone call I drove across to DTW for some face to face advice. After talking through my needs Chris and his boss (apologies forgot name... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
Unit 1, Adlington Central Business Park, Adlington, , PR7 4AY, Chorley , Yhdistynyt kuningaskunta
- 01257422200
- sales@dtwtools.co.uk
- dtwtools.co.uk
4,7
Erinomainen
584 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good price and fast delivery!
31. heinäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello James,
Thank you very much for the kind review, it's much appreciated!
Kind Regards,
Dan.
Good all round
The product I ordered was as described and competitively priced. Ordering and delivery went very smoothly.
31. heinäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Anna,
Thank you very much for the kind review, this is greatly appreciated. Glad to hear everything went smoothly for you too.
We look forward to serving you again soon.
Kind Regards,
Dan.
DTW Tools & Machinery Ltd
Dan Holcroft who works at DTW was very helpful and his knowledge was great and went out of his way to help me The mower was delivered very quickly and safely
28. heinäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Gwyn,
Thank you so much for the lovely review. I will make sure Dan hears of your praises. We look forward to serve you again.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Ian,
Thank you very much for taking the time to leave us a kind review, we really appreciate it. Glad to hear you were happy with the service provided.
Kind Regards,
Dan.
Easy on line purchase and in time delivery
Delighted with my purchase, buying experience and delivery. Competitively priced offer
23. heinäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi BilBill6,
Thank you so much for the review. We look forward to serve you again.
Kind regards,
Christopher
Ordered a chainsaw on a Monday evening…
Ordered a chainsaw on a Monday evening online , came the day after 👍.
22. heinäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi David,
Thank you so much for the lovely review. We look forward to serve you again.
Kind regards,
Christopher
Great price of product
Great price of product
Delivered on time as they said it would be
Great service
27. kesäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Alan,
Thank you so much for the review. We really appreciate it. We look forward to serve you again.
Kind regards,
Christopher
Responsive on queries and swift despatch.
Chose DTW on the basis of good reviews. Not disappointed. Clear website, good telephone response for advice and swift despatch. Ideal.
30. kesäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Sharon,
Thank you so much for the review. We appreciate it and look forward to serve you again.
Kind regards,
Christopher
Used many times always been fast…
Used many times always been fast delivery and decent prices
23. kesäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Paul,
Thank you for your lovely review. We truly appreciate it. We look forward to serve you again.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Armand,
Thank you so much for the review. We look forward to serving you again in the future.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Neil,
Thank you so much for taking the time to give us a review. We look forward to serve you again in the future.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Roy,
Thank you very much for the review. It's much appreciated. We look forward to serve you again.
Kind regards,
Christopher
Very poor service
Very poor service. Product was in stock on website but the next day a phone call said it was out of stock for 3weeks. The product remained on the website showing in stock. Miss selling comes to mind
19. kesäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello,
Thank you for taking the time to leave us a review, although I am very sorry to see you weren't happy with the service provided.
After looking into what happened here, I can see that yes we had a delay unfortunately with despatching your order, however I can see that we extended the delivery times online, so yes the product will have appeared on our website but with that longer delivery time to make others aware.
Furthermore I can see when you ordered in the evening that we called early the next morning to explain the delay and offer the choice of waiting for it or receiving a full refund, so we ensured we were open and transparent about everything with you from the very beginning.
Once again we are truly sorry that we had this delay and the longer delivery times weren't showing at first, but I hope you can see that we did everything we could afterwards to ensure you had the best service and exerpience possible with us.
If you would be willing to discuss the issues further, we would really appreciate the opportunity to get your feedback. Please consider calling us on 01257 422 200 or emailing us on website@dtwtools.co.uk.
Kind Regards,
Dan.
Great customer service
Great customer service, gave clear updates, product arrived in very good condition. Happy buyer.
19. kesäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello,
Thank you very much for the review. It's much appreciated. We look forward to serve you again.
Kind regards,
Christopher
The product arrived swiftly thanks
18. kesäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Charlotte,
Thank you very much for the review. It's much appreciated. We look forward to serve you again.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello G Clark,
Thank you very much for the review. It's much appreciated. We look forward to serve you again.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Steve,
Thank you very much for the review. It's much appreciated. We look forward to serve you again.
Kind regards,
Christopher
Ordered new stilh saw from DTW arrived…
Ordered new stilh saw from DTW arrived within a few days no hassle,great product & service from DTW Tools & Machinery Ltd
18. kesäkuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello Conor,
Thank you very much for the review. It's much appreciated. We look forward to serve you again.
Kind regards,
Christopher
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hello,
Thank you so much for taking the time to give us a review. We will love to serve you again.
Kind regards,
Christopher
Service
Excellent customer service went above and beyond to help me figure out what I needed. Will be using DTW again definitely
27. toukokuuta 2025
Vastaus yritykseltä DTW Tools & Machinery Ltd
Hi Thomas,
Thank so much for the lovely review. We will be happy to serve you again in the future.
Kind regards,
Christopher
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