I have shopped with dryrobe for years and have always experienced excellent customer service. Their products are amazing and so are their staff. I pretty much own most of their products. I have only h... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I have shopped with dryrobe for years and have always experienced excellent customer service. Their products are amazing and so are their staff. I pretty much own most of their products. I have only h... Näytä lisää
Yritys on vastannut
Never got has far as receiving the goods the ordering system is a nightmare. Ordered two robs £ 350.00 for next day delivery, order gets confirmed as standard delivery. I immediately email on the cont... Näytä lisää
Andy and the customer service team at Dryrobe are fantastic. Personable, relatable, efficient and easy to get in touch with! I can't wait to get my robe! The winter ocean awaits! Cecily B. NY Di... Näytä lisää
Just received my new Batik blue dryrobe in size Medium. Excellent Customer Service experience and my new dryrobe arrived yesterday and was worn today in the wind and rain post swim at the Lake. Absolu... Näytä lisää
Yritys on vastannut
The ultimate change robe and towel changing robe, warm changing for all sports enthusiasts, watersports and outdoor activities.
Velator Way , EX33 2FB, Braunton, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Der schlechteste Lieferservice ever!!! Die Ware ist hochpreisig, aber es wird mit DPD nach Deutschland geliefert, wo seit fast drei Wochen die Ware nicht ankommt?!!! DPD gibt immer an, die Ware zu liefern, lassen sich aber nicht blicken!!! Und das zweimal die Woche?! Wenn ich hochpreisige Ware anbiete, dann liefere ich auch mit einem seriösen und schnellen Unternehmen!!!! Ob die Ware gut oder schlecht ist, kann ich nicht bewerten, da sie nie bei mir an kam???!!! Ein Stern ist noch zu viel!!!!

Vastaus yritykseltä Dryrobe
Myself and my husband accidentally cut the rubber tag off our zips. I emailed Dryrobe to ask if I could purchase replacement ones. They very kindly sent me 2, free of charge. Thank you so much ☺️

Vastaus yritykseltä Dryrobe
My Dryrobe is one of the best items that I have ever bought.
Their Customer Service is also amazing.

Vastaus yritykseltä Dryrobe
Disappointed , I order and for 2 weeks my order still processing , I sent more than 3 emails with no reply , finally through the online chat I raised my issue , I was shocked then that my order cancelled without even asking me if I want to cancel , though I was expecting the shipment, so my children can use the robe in their swimming competition ??!

Vastaus yritykseltä Dryrobe
Really impressed with Dryrobe. The car seat cover is excellent quality and does exactly what it’s meant to. Communication was fast and clear throughout. When our original order got lost, they dealt with it quickly and sent out a replacement with no hassle at all. Great product and outstanding customer service — highly recommend.

Vastaus yritykseltä Dryrobe
I made an error when placing my order, which was a gift. I only realised my error about five weeks after receipt when the recipient opened the gift. I contacted the company by e-mail, they were very understanding and forgiving and resolved the error within a few days. The robe I ordered seems to be extremely good quality, but is as yet untested.

Vastaus yritykseltä Dryrobe
Amazing product and amazing customer service. The team made sure I got the robe in time for the holidays despite some stocking issues. Thank you!

Vastaus yritykseltä Dryrobe
I am a small lady who wanted a dryrobe for walking my dog. I couldn't decide whether to go for a xs size or a child size 10 to 13 year old. So l emailed the company and l must say they were excellent with their advise. Which was to go for the child's size. I'm very happy with my purchase and l live the colour l chose. Grey and orange fleece. I also bought a light weight jacket for my husband for Christmas. Which he loves as well.

Vastaus yritykseltä Dryrobe
After having my own dryrobe for years and absolutely loving it I thought I'd treat my dogs to one for the winter and summer days when they come out of the sea... Being labradors they sometimes think their fish! The first arrived in a nice dryrobe box and the second in a plain brown packet so that was disappointing. They do slip side to side when running without the leg straps these definitely need improving they arnt ideal as others have mentioned. I measured both dogs who were in between sizes so chose the bigger one being XL both smaller females but weigh 33kg and they fit very well. I love the dryrobe brand it's worth the investment, the only improvement would be the leg straps that are needed in windy conditions.

Vastaus yritykseltä Dryrobe
Great service, so helpful on the phone. Many thanks to Andy for making the whole return process so easy. Will buy the right size next time!

Vastaus yritykseltä Dryrobe
The response to my complaint was prompt and the offer to resend the parcel with a discount was most appreciated.

Vastaus yritykseltä Dryrobe
I had an order issue and was resolved efficiently after a couple of emails, quality items.

Vastaus yritykseltä Dryrobe
Amazing customer team experience post purchase as had an issue with the zip. Very proactive team and a pleasure to deal with

Vastaus yritykseltä Dryrobe
Excellent customer service. Responded quickly and efficiently to my query via email. Parcel arrived on time and beautifully packaged.

Vastaus yritykseltä Dryrobe
Have ordered several Dryrobes (too many rowers in the family!) and a few extras. The quality is exceptional and on the rare occasion I have contacted customer services, they are first rate.

Vastaus yritykseltä Dryrobe
Hi all daughters brought me a dryrobe adapt fore Christmas as I use a powered wheelchair and suffer from being getting cold I've used the adapt twice at beach trips over the winter found the adapt to keep me so warm a lot off thought has gone into the product with i can only thank dryrobe fore producing the adapt fore wheelchair users great product yes you can go a loo with keeping in on zips are all in the right places

Vastaus yritykseltä Dryrobe
These are really great products, designed with care and intelligence. They make all kinds of outdoor pursuits seem possible even in the worst weather. The customer service is also excellent - when my delivery was rejected by the pick up point, DryRobe staff quickly sorted out a next day delivery at no cost or inconvenience to me. I would unhesitatingly recommend them.

Vastaus yritykseltä Dryrobe
I purchased a dryrobe dog coat for my Jack Russell and it’s amazing! Fits him perfectly, even the elasticated straps for the back legs are fine and not too tight or loose, which my dog isn’t bothered by at all. It’s super warm and waterproof and very stylish.
Would definitely recommend 🐶☺️

Vastaus yritykseltä Dryrobe
Last minute.com ordering bloke style, was only saved by the amazing, help from all at dryrobe, my stuff all arrived in the nick of time, cannot rate high enough, literally going the extra mile, , the goods are crazy good quality, first order, will definitely order more going forward
Happy Paul Kent

Vastaus yritykseltä Dryrobe
I just got my dryrobe and followed the sizing instructions, my robe is perfect, I have the alpine collection camo white. It’s replaced a cheaper version of dryrobe and now I know why this is the best! So warm and massive hood, well made and it’s nice looking.
By mistake I cut through the zip pull when removing my labels and contacted customer service to see if I could by a replacement pull, they are sending one out free of charge, it’s only a small thing but has made me really recommend each aspect of dry robe service.

Vastaus yritykseltä Dryrobe
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