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Yrityksen tiedot

  1. Vaateliike
  2. Asusteet
  3. Koruliike

Yrityksen kirjoittama

Eirin Apparel is an independent Irish brand creating limited-edition streetwear, jewellery and accessories inspired by Celtic heritage, culture and identity. All of our designs are created in Ireland and produced in small batches, combining traditional Irish symbolism with a modern edge. We focus on quality, attention to detail and pieces that carry meaning — not mass-produced fast fashion. We ship worldwide, and our team operates primarily online via email support to ensure clear communication and accurate order handling. As a growing independent brand, customer feedback matters to us. If you’ve ordered from us, we genuinely appreciate you taking the time to share your experience.


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

12 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 50 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Bought the *Men’s “Belfast Crown” Irish…

Bought the *Men’s “Belfast Crown” Irish Flat Cap – Shipyard Green* from Eirin Apparel, and I have to say I was rather disappointed with the experience.

The item I received feels very much like a typical dropshipping product. The material doesn’t really match the description and feels quite cheap — closer to Temu/AliExpress quality. It’s certainly not what you’d expect for a £20 item.

* I ordered an “Irish Flat Cap”
* I received a different version called *“Belfast Crown Heritage+ Newsboy Cap”*
* This is not just a slight variation — it appears to be a completely different product in both name and positioning

There is nothing about this item that really justifies the use of the term “Irish heritage” — it comes across more as marketing language than anything else.

In fact, the actual value of the cap is probably around £5 at most.

On top of that, the original product page I ordered from has since been changed, and the old link now redirects to a different page with a different name and description.

Returning it isn’t really practical for me as I’m not in the UK, and shipping would cost nearly as much as the item itself.

If you’re considering buying from this store, I’d think twice before spending your money.

**Rating: 1/10**

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Lacking quality.

I ordered two caps. I would not say they are “quality” as I have bought better. They have an elastic expander around the hat to adapt for size. I don’t think that they are made in Ireland, although the company state that they are designed there. All in all, I am not really happy with them, and I wouldn’t advise purchase if you are looking for quality. I may yet return them. Not a good experience and will not purchase again!

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

First class caps!

I love the caps I bought. Excellent quality and they look great.
We had one minor blip but it was sorted in no time.
Great people to deal with.
Thank you.

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Received my hat nothing like the photo…

Received my hat nothing like the photo I was looking at this is cheap looking material is nearly see through shouldn't be allow to sell these hats false advertising so disappointed and then if I want to return it I have to pay the postage don't trust what you see because it's not what you will recieve feel so let down because the picture of the hat looked really good but it's not what you'll recieve wasted £20 should referred to the trades description act majorly pissed off

19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Pleased with order

I came across this website and ordered a present for my dad. He wa svery pleased with his cap snd would like another ordered in another colour. Will be ordering again

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Eirin Apparel-logo

Vastaus yritykseltä Eirin Apparel

Thank you Emma! 💚💚💚

Saanut 1/5 tähteä

Items never arrived

Items never arrived . When I contacted them they replied give it a few more days. A month later and the items still haven't arrived. I contacted them 7 days ago and have not had a reply.
Definitely stay clear. .

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Eirin Apparel-logo

Vastaus yritykseltä Eirin Apparel

Thanks for your review.

We’re sorry to hear you feel this way, but we’d like to clarify a few points for accuracy.

Your order was dispatched in good time, and we also provided proof of postage confirming that the parcel was handed over to the courier. Once a parcel enters the postal network, the delivery itself is unfortunately outside of our direct control.

We did respond to your messages and kept you updated, explaining that deliveries from Ireland to the UK can occasionally take longer as they are treated as international shipments and can be subject to customs processing and courier delays.

We always aim to help resolve issues when they arise and are happy to assist customers with replacements or refunds where appropriate once courier investigations are completed.

Saanut 1/5 tähteä

Silence is not golden

Still waiting since January on how to refund my purchase. I did indeed receive several automatic replies, but they did not contain the information on how exactly to go for a refund.

3. tammikuuta 2026
Oma-aloitteinen arvostelu
Eirin Apparel-logo

Vastaus yritykseltä Eirin Apparel

Hi Valerie, We’re sorry to hear you feel this way, however we did reply to your emails on three separate occasions with instructions on how to proceed with the refund.

Sometimes our replies can unfortunately land in junk or spam folders, so it’s possible our responses may have ended up there.

If you’re unable to locate those emails, please feel free to contact us again directly or message us via our social media pages, and we’ll happily help get this sorted for you.

Saanut 5/5 tähteä

I bought a Keffiah

I bought a Keffiah. Good quality, attractive headware and good value. I am very pleased.

8. marraskuuta 2025
Oma-aloitteinen arvostelu
Eirin Apparel-logo

Vastaus yritykseltä Eirin Apparel

Great to hear you’re pleased with it. We really appreciate you taking the time to leave a review. 🇵🇸

Saanut 1/5 tähteä

Took 7 days to receive my Hat and now…

Took 7 days to receive my Hat and now it's arrived it's very very disappointing. Quality is very poor with the material (that on their website looks like tweed) is actually something you'd make a potato sack from.
And listed as in Columbia - NOT Ireland as indicated on the website.

12. helmikuuta 2026
Oma-aloitteinen arvostelu
Eirin Apparel-logo

Vastaus yritykseltä Eirin Apparel

Hi Allen

Thank you for your feedback — we’re sorry to hear you were disappointed.

In terms of delivery, our standard shipping timeframe is typically 3–5 working days after dispatch, and during busy periods or when shipping from Ireland to mainland UK, this can occasionally extend slightly. Seven days, while not ideal, is still within Royal Mail’s current delivery window.

Regarding the material, our flat caps are lightweight cotton herringbone and linen blends, depending on the style — they are not marketed as traditional heavy tweed. We always aim to present our products accurately in descriptions and imagery, but we appreciate that texture can sometimes appear different in photographs.

In relation to the “Columbia” comment, we’re not sure what this is referring to. Eirin Apparel is an Irish brand and all orders are shipped directly from Ireland.

If you are unhappy with your purchase, please contact us directly and we will happily arrange a return in line with our returns policy.

Damien
Eirin Apparel

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