Dryrobe Arvostelua 

To start of with I was having issue in returning my order then I received a call from Andy who took two mins to rectify my issue and send through a code for me to return ! Outstanding thank you

I have ordered from dry robe a few times.This time i ordered a dry robe coat with free bag, but forgot to add the bag. I emailed customer services and they replied promptly with a code.
Fantastic service would highly recommend.

Disappointed, appalling customer service I do wonder if a department actually exists.
I returned my parcel in the 15th for an exchange. I have had no communication whatsoever, I tracked the parcel and the last entry was the 16th. I have rang to be informed the “customer service team is busy” then the line cuts off. I have tried the live chat to be told they don’t deal with enquiries and the log was ended. I have emailed and again no response.
I appreciate it is Christmas and was hoping the robe which I asked to be exchanged would have been re posted out.

The ordering procedure is excellent but I made a mistake when signing up for a free storage bag and didn’t realise the confirmation email had gone into my junk. One email to customer services and ‘Liv’ sent me code as a gesture of good will, bag ordered, one very happy customer. Thankyou Dryrobe.

I had ordered a dryrobe for my partner for Christmas and hadn't realised I was able to use my blue light card (we both work for the same company supporting young adults with autism, and additional needs in the community, teaching life skills so we're often outside for hours at a time. Not great pay but very rewarding :)
I emailed as soon as id realised and Sophie answered my email with in a day and and refunded the difference straight away, which obviously makes such a difference, so I can't thank you enough Sophie :) I will be ordering one for myself over my next few pay days :)
Thank you.

While had a issue with delivery or lack of,(not dryrobe fault but DPD ) I can't fault dryrobe and the customer service i received.

Fast to respond, followed up and checked in with us to make sure all was well.

I have to say quite possibly the best customer service ever!!!

Well done dryrobe and thank you

Absolutely excellent !! Customer services couldn’t have done more to help me and I appreciate all their help ! Christmas Blessings to you all and thank you !

Great company and customer service I received was outstanding nothing was a problem to Dryrobe to sort my issue out .
I would recommend Dryrobe the products are just fantastic and great after washing they don’t loose shape or colour.

At a busy time doing everything possible to resolve a delivery issue

Now I know what all the fuss is about!
The quality of the Dryrobe is excellent.
So well made using recyclable materials is a win win.
Website is packed with all the info you need including enough information about sizing so you can’t really go wrong.
The only thing that’s a bit tricky is choosing a colour scheme as there are so many!
Delivery is fast sometimes next day.
The Customer Service team are excellent.
I had a few questions & response was fast friendly and informative.
Also to get a speedy delivery a few days before Christmas is great!
Thank you to all at Dryrobe
I will definitely be purchasing again for family members as mine will last a very very long time.
You are not just buying a Dryrobe you are getting a whole experience!

The after sales service was probably the best I have ever experienced. I would definitely recommend Dryrobe to anyone.

Fantastic company. Just ordered my 2nd DryRobe as the quality of my first is incredible and I wanted to try a new colour. Contacted customer service with a query and they responded right away and we very helpful. Highly recommend

Great product and service. I made an error when requesting the free bag, but the customer services team sorted it all out for me.
Will definitely recommend purchasing from them to others.

A great coat to wear in cold and wet conditions keeps you dry from top to bottom fabulous love my dryrobe 😜

This Sunday I signed up for the free robe bag offer on your website, but never got an email back. Today I then chatted with Rochelle who told me that she has tried signing me up again and that I have to wait another 24 hours for the discount code, despite having already waited 4 days. She told me that there was nothing she could do and nobody she could escalate to to get this resolved today. Not showing a lot of interest in customer care

Really thankful after Emailing Dryrobes as being I’m a pensioner I not very hi tech. Wanted to order a dryrobe with the free dry bag but was really unsure how to do it. Very kindly was given the information as to how to fill in the voucher code so was able to place my order successfully

First delivery went to the wrong house but dryrobe didn't quibble and efficiently and in a very customer-friendly manner immediately sorted a replacement to be sent and they sorted out the issue directly with dpd
A replacement was sent within days and the two customer service team dealing with the issue were friendly and helpful throughout

Absolutely chuffed to bits with my dry robe, I had to return my first order as it was too big, very straight forward and free postage. Customer service is excellent, I emailed them about the code not working for my free compression bag, they have sent me a free one in the post. So nice to have easy communication from a company in the UK 😊🤣

Great product delivered on time,made an error on ordering for free stuff sack was very kindly offered new code to redeem offer have done so even got free postage after offering to pay ,wonderful service/ good will, will definitely not hesitate to order again.many thanks.

Great customer service - My order hadn’t arrived when expected and contacted customer service team. Rochelle looked into this and very quickly I was contacted to say that a replacement had been raised for next day delivery. Thank you for a great, efficient and professional service!