I have shopped with dryrobe for years and have always experienced excellent customer service. Their products are amazing and so are their staff. I pretty much own most of their products. I have only h... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Andy and the customer service team at Dryrobe are fantastic. Personable, relatable, efficient and easy to get in touch with! I can't wait to get my robe! The winter ocean awaits! Cecily B. NY Di... Näytä lisää
Just received my new Batik blue dryrobe in size Medium. Excellent Customer Service experience and my new dryrobe arrived yesterday and was worn today in the wind and rain post swim at the Lake. Absolu... Näytä lisää
Yritys on vastannut
SHOCKING As advertised order before 2pm pay £8.95 for next day delivery. I did so no product turned up next day. Very disappointed as I had planned to pack the product to take on my journey that ev... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The ultimate change robe and towel changing robe, warm changing for all sports enthusiasts, watersports and outdoor activities.
Yhteystiedot
Velator Way , EX33 2FB, Braunton, Yhdistynyt kuningaskunta
- dryrobe.com
4,4
Erinomainen
696 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Dryrobe
Hello Jayne
Thank you so much for taking the time to leave a review. Pleased to hear you're happy with your Dryrobe® and that it arrived quickly. Thanks for the support 🤙
Team Dryrobe®
Great material and design 🙌🏻
6. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hello Szabolcs
Thank you for the review 🙂 We take pride in producing high quality garments so it's great to hear this lovely feedback. Thank you for your support!
Team Dryrobe®
Great product.
Keeps you informed about delivery.
Coat fits great.
Ordering easy just remember to measure your dog to get right size.
4. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hello Viv
Thanks so much for your kind review 🙂 So pleased that you had a positive experience with Dryrobe®. We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!
Team Dryrobe®
Dryrobe online is Excellent
Superb customer service, I actually spoke to a real person on the customer helpline, I believe her name was Rochelle, she was superb and dealt with my query professionally and promptly. Then got an email from Ashleigh to keep me updated, absolutely superb customer service. Oh yes and Dryrobe Advanced is amazing and just superb quality, definitely paying the extra for service and quality of the garment. Thank you.
9. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dryrobe
Hello David
Many thanks for your review 🤙
We are pleased that you enjoyed Dryrobe's service! We strive to make our customers happy so this is great to hear! Thanks again for your support!
Team Dryrobe®
I bought the wrong robe for what I…
I bought the wrong robe for what I wanted. It was easy to return it and purchase the right one, which was delivered quickly.
5. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hello John
Thank you so much for taking the time to leave a review 🙂 We are so pleased to hear that the exchange process was effortless! Enjoy your Dryrobe®!
Team Dryrobe®
Great deals
Great deals. Recieved it fast and quick, also in great conditions.
£25 also deducted from the price and donated to Breast Cancer Now, charity that is close to my heart ❤️ 🙂👏🙏
4. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hello Rahul
Thank you for your lovely review and for the support! 🫶🏻
Team Dryrobe®
Easy to order
Easy to order. Quick delivery. Excellent quality of dog coats & good value for money
4. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hello Karin
Thank you for taking the time to leave a review.
We're so pleased to hear this great feedback, we really appreciate your support! 😊
Team Dryrobe®
Vastaus yritykseltä Dryrobe
Hi Katie
Thank you for your review.
So pleased to hear you love the website and the product, that is great to hear!
Thank you for your order, we appreciate the support! 🙂
Team Dryrobe®
Speedy delivery good quality but sizing way out
Delivery was excellent and I was so excited to finally get an abstract dry robe I’ve been wanting for so long but I ordered a women’s XL and it was massive right down to the ground and like a tent so must have been a men’s. So sad to have to return it but returns process very easy too.
3. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hi Laura
Thank you for your review 🙏
We are sorry that you had to return the Dryrobe® Abstract due to the size. Please contact Dryrobe® Customer Service on hello@dryrobe.com if you have any questions about sizes, we will be more than happy to help!
Please keep an eye on our social channels and sign up for our mailing list to be the first to know about new releases 😊
Team Dryrobe®
Dryrobe - could to better!!!
Dryrobe scrunched up and dumped in box rather than being folded. Box not packaged very well big gaps where flaps not taped down properly and item missing from order, very disappointed. Don’t exchange item for similar as smaller item not in stock so I need to wait until my refund is processed and sent to me and will then need to re-order new Dryrobe all in all not very impressed with the service.
5. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hi Debbie
Thank you for bringing this to our attention, we are very sorry that your parcel arrived damaged.
We can see that a senior member of our Customer Service team has reached out to you and we are actively working to resolve this matter with you as quickly as possible. Please reply directly to hello@dryrobe.com
We would like to take this opportunity to sincerely apologise on behalf of Dryrobe®, we will definitely put this right for you.
Team Dryrobe®
I ordered the seat covers and you…
I ordered the seat covers and you dispatched and delivered in a timely manner 👍 just as it should be done.
3. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hi Carl
Thank you for leaving a 5 star review 🙂
So pleased to hear your seat covers arrived in a timely manner, we hope you like them!
Have a great day!
Team Dryrobe®
We already have Dry Robe coats so it…
We already have Dry Robe coats so it was an easy decision to go with seat covers.
3. elokuuta 2026
Vastaus yritykseltä Dryrobe
Hi Wayne
Thank you for leaving a review 🙂
We hope you like your seat covers just as much as your Dryrobe®.
Thank you for your order, have a great day!
Team Dryrobe®
Awesome experience
I have been purchasing Dryrobe products since the companies early days. The quality of each item has always been of the highest standards. The car seat covers, the coats, the towel robes, key rings, dog accessories etc.. have always stood up to the experiences I have put them through over the years. Hundreds of beach days, dog walks, with the few festivals thrown in have not reduced the performance (yes you need to maintain them yourself, with dryrobe guidelines).
Through no fault of Dryrobe, I recently had a real issue with my 8 year old dryrobe coat. The costumer service team and the final outcome was nothing short of outstanding service. They have been both engaging and helpful, including sympathetic from my initial phonecall to the conclusion. Seeing this company grow, has someone from north devon has been of great satisfaction. But no matter how big a company they now are, they still maintain their enthusiasm and passion to provide the best products and costumer satisfaction. Pays to not buy cheap buy twice.
Extremely satisfied customer
Wags
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dryrobe
Hi Wayne
It was nice to see you when you visited our office.
Thank you for your kind review. We are so pleased that you had a great experience with Dryrobe® Customer Service. We take great pride in ensuring a great customer experience so your kind feedback is much appreciated!
Thank you for your ongoing support, have a great weekend! 🙂
Team Dryrobe®
Dryrobe dog xs
Just want to say a huge thanks for the Dryrobe dog for my Shih Tzu bought the blue camo in xs he’s around 4kg and it fits perfect - so much so I’m buying another!! Big thanks Dryrobe 😊
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Dryrobe
Hi Mrs Gibbons
Thank you for leaving a review 🙂
So pleased to hear that your Shih Tzu fits perfectly into the XS Dryrobe® dog. We hope the coat keeps them nice and warm on the colder days!
Thank you for your orders, we appreciate the support!
Team Dryrobe®
Great product and great customer service
Great product and great customer service
31. heinäkuuta 2026
Vastaus yritykseltä Dryrobe
Hey
Thanks so much for taking the time to leave us this review, we really appreciate it.
Have a lovely day!
I love DryRobe
I love DryRobe. I love their ethos. I love their offerings. I love the quality and durability as much as the "vibe". Whilst I wish that I could reuse a promotional code within the time frame before expiry, even this niggle isn't enough to demote the fabulous experience I have from five stars. Not even the fact that the estimated shipping time is for UK deliveries, not international - and you have to add about ten days. No not even that can take away from being glad I found DryRobe and can use it for my outdoor adventures.
31. heinäkuuta 2026
Vastaus yritykseltä Dryrobe
Hey Karen
Thanks so much for leaving us such a lovely review!.
We really appreciate your honesty and support.
Have a lovely day!
Didn’t respond to my complaint
Didn’t respond to my complaint, and failed to affect any compensation. It’s a shame, I like the brand, but their after sales offers an unsatisfactory service!
30. heinäkuuta 2026
Vastaus yritykseltä Dryrobe
Hi Lesley
Thank you for your review.
I am unable to locate your complaint, I can see we have responded to your cancellation request which sadly had already been picked and palletised. Please resend your complaint to our Customer service team via email to hello@dryrobe.com.
Team Dryrobe®
Excellent products and easy to order on…
Excellent products and easy to order on line with the option for next day delivery
30. heinäkuuta 2026
Vastaus yritykseltä Dryrobe
Hey Gillian
Thank you so much for your lovely review 🤙
We love that you feel our products are excellent and it was easy to order through us.
Team Dryrobe®
Vastaus yritykseltä Dryrobe
Hey Helen
Thank you so much for your review 🤙
We love that our products enhance your outdoor swimming experience, we are here for that!
Team Dryrobe®
Delighted with my dry robe and service.
30. heinäkuuta 2026
Vastaus yritykseltä Dryrobe
Hey Angela
Thanks so much for your kind review, we work hard to ensure our customers have the best experience with us 😊
Team Dryrobe®
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