DreamSofa.com Arvostelua 

Our Calgary Sofa Sleeper with the Prisma Hydrate fabric is definitely a WOW!!
WONDERFUL quality, looks amazing in our family room and already passed the wine spill test.
OUTSTANDING customer service and follow up. Ordered the Dream foam style mattress that turned out to be not your typical memory foam and only 4” in depth which was a little on the thin side for two medium sized adults. I contacted the Dream Team about this was quickly addressed. I received a memory foam topper which made all the difference.
WILL most definitely use Dream Sofa again and have all ready recommended them others.

Great quality product, offered in a variety of styles & fabrics. It did not disappoint. All the staff that I interacted with were exceptional, particularly Karla, who went above & beyond to ensure that my needs were met. Bravo!

Karla in customer care was great to work with and answered all my questions.

Karla was very helpful. She made an effort to address the questions and problems I had and she found a solution that was more than satisfactory.

Greer
Greer Interiors

We purchased a custom Alton after a friend recommended DreamSofa to us. Sofa was beautiful and felt very well made, but after a few days we realized it wasn’t deep enough for our main family room couch. Karla was super responsive and great in helping us through the process of designing something that would better fit our needs. She helped coordinate with their in-house design team to customize a new version of the Alton that is exactly what we need.

I bought my custom-made Bordeaux sectional chaise in their beautiful blush velvet back in February of this year. Marissa was amazing and super fun to work with, and I had fun surveying their fabric and swatches with her. The couch itself is holding up great, and I am in love with its rich color and fabric. Because we customized the chaise size I was a bit nervous because I couldn't see a picture of the end result. However, I trusted the process and the outcome is nothing short of spectacular. My only qualm is that I should have made the chaise area a little longer, otherwise it's been a beautiful addition to my home and living room. Thanks, Marissa for all your help. :)

Longtime lurker, first time poster here. I just couldn't stay silent after living with my Dreamsofa sectional for over two years. As a point of reference, I'm a mom with three energetic kiddos.

Firstly, let's talk design and aesthetics. I opted for the Royale fabric, and the Wave comfort level? It's akin to sinking into a soft embrace every single time I lounge.

Received mine in about 5 weeks, and it genuinely outshone the website pictures, and that says a lot.

Durability? My three little ones use it as a makeshift trampoline, and, against all odds, it stands strong. Spills? Messes? All easily managed because, the covers are washable. A lifesaver for any mom out there.

I also add the Chaise to one side of our sectional so we can curl up with the kids during movie night. Having owned the sectional for a smidge over 2 years, it's safe to say it's held up remarkably. No signs of wear, tear, or sagging. The fabric feels as new as the day it arrived. And the chaise? Hands down the best decision. It's turned into my sanctuary for wine nights and binge-watching session with the kids.

In conclusion, if you're hemming and hawing about Dreamsofa, consider this your glaring green light. It's been worth every cent and has transformed my living space.

Happy hunting and may your living room be as comfy and chic as mine now is.

P.S. My only wish? A magic wand to keep the kids' toys as organized as this sofa has kept my sanity intact. The perennial mom struggle.

I bought two sofas from them. The sofas were fair . . . not great not awful. The customer experience, however, was beyond awful. Their delivery agents were downright crooks, and ended up holding my (already paid-for) sofas hostage until they could extract a few hundred extra dollars based on spurious arguments. I would never ever deal with them again, and consider yourselves warned.

Wonderful service! We love the Madrid queen Sleeper Sofa in Appletini!
Great product and outstanding service. Highly recommend!

The sofa is beautiful, so comfortable and well made. The pull-out sleeper bed is even more comfortable than I had hoped. The only issue was the constant delayed delivery from fragile pak - their logistics company. Karla got on top of it and somehow pulled off the miracle of getting my sofa to me within a business day of calling her. I really do love the sofa and think it is quite a value for the price. Customer service was excellent but shipping was a pain.

We love our sofa! Even with a shipping hiccup Karla helped make our experience a positive one.

The only downside is the shipping time… unfortunately in a world where Amazon has set our expectations for a 2 day delivery window… getting quality can take some time. Worth the wait!!

Was told the slanted verticals lines, the uncentered buttons and missing horizontal lines were because the sofa is "custom". (I have the pictures) Never agreed that anything was wrong. In their defense, they did have a upholstery store come pick up the sofa and try to repair it. And then asked me to front for the repairs! It does look better but the cushions are pilling and seams that were repaired are coming apart and there are new ones. There has been NO response from DS as I sent in an email to discuss this 2 weeks ago. Cricket's is all I hear.

Update 7/12/23: Received beautiful new cushion covers from DS. Karla was very interested in making us happy and did an excellent job, getting the covers made quickly and with even better lining than the first covers. We are satisfied.

THE BEST sofa company!! Top-rate customer service and sofa quality. Was in a bind and needed a sofa quickly. Dreamsofa did so much extra to meet my timeline. Ryan from Customer Service got on a call with me to select the best quick-turn sofas, FedExed fabric samples to me twice, and even allowed me to change my fabric. He was FANTASTIC!! I would absolutely order another couch from them!

I purchased nearly $20,000 worth of couches from Dream Sofa less than 8 months ago. Since then, every single one of the pull-out metal bed supports have snapped. When I contacted the company about this issue (which is clearly a manufacturing problem), they replied saying that it is my fault - someone "must have sat on the end of the bed". While this response sounds like a joke - it really isn't. Someone sat on the bed? Of course that has happened. How else do you get on the bed? Run and dive right into the middle and have your head land squarely on the pillow? Then, when you get up, roll over the arms of the couch on to the floor? Anyway - they offered no reimbursement help in fixing the issue (keep in mind, this has happened with 100% of the couches) and wanted to charge nearly $1,000 (metal support + shipping) for each couch to fix, not counting the labor that would be needed once received. While the couches are absolutely beautiful, I'm unable to give a higher review after these few months of use and seeing how horrific the quality of the build actually is.

I worked with Karla on the ordering of my sofa and she was always quick with her responses! A zipper on my cushion cover broke and she was extremely fast in getting back to me and sending me a new cover within just a few days! Very thankful for good customer service. AND we love our sofa.

Another 5 star review. I worked with Marissa and Josh. I cannot thank them enough for not giving up on me! I ordered over 100 swatches and they were able to order me something outside of their normal collection. I am so happy. Great quality all around, and they were always very responsive. This is a wonderful company!

The sofa and chair are beautiful. I had a problem with the back pillows being too thick so it took up too much of the seating. Karla was a star
She arranged every step of the way to get me new thinner pillows and in short while the problem was fixed. she took care of every problem with courtesy and good humor.

After the whole Interior Define debacle that I went through, I was hesitant to order custom sofas sight-unseen from the internet again. And with the quick turnaround time promised, DreamSofa seemed to be too good to be true. After sifting through reviews online, I decided to give it a shot. I ordered the sofas at the end of February and they were delivered on time in April. The quality is fantastic and I'm very happy with the sofas.

There was an issue with one of the screw-on legs, but customer support was quick and responsive and resolved the issue quickly. I had also contacted support prior to ordering for more information and they were quick and friendly then as well. Thanks!

Dreamsofa was a delight to work with. From answering my questions, to updating me on my order, to fulfilling my order, I was pleased. It took less than 6 weeks to get my gorgeous, custom sofa. Great quality and style. I ordered the Cannes with Peacock velvet fabric.

I recently purchased a sofa from Dream Sofa….it’s not only gorgeous, it’s comfortable and the perfect size for my home.
3 friends has asked where I got my sofa. They will be coming to Dream Sofa soon!
I’ve posted pictures on my Facebook!