Drain Doctor Arvostelua 

My bathroom sink wasn’t draining. This company sent an engineer within the hour and located the problem with cameras. The engineer was polite and efficient and the sink was fixed.

Emergency blockage. Friendly service over the phone to arrange the callout. The engineer was at my house in under an hour. A really efficient, friendly, professional service was provided. I'm a satisfied customer. 10/10.

Drain Doctor (Ashford) charged me for drain clearance and quoted me to deal with root ingress on a shared drain when they were aware that it was the responsibility of Southern Water to deal with the issues at no charge. I subsequently complained and had verbal and email confirmation from their Managing Director that a significant refund (over £200) would be made. Weeks later it has still not been paid and he is now ignoring my attempts to contact him. Disappointing and shoddy treatment from a company that holds itself out as working to a high standard. In light of this experience I recommend you do not risk using this franchise company.

Engineer was knowledgable and understood the problem straight away. Was able to clear the drain within minutes for a reasonable cost.

Scott from Drain Doctor came out to check my drains. Put the camera down the drain, found the problem and fixed it in no time at all. He then returned a few days later once the soil had settled, put slabs back in place, in fact he made the place look better than it had been originally. Scott and his young apprentice were so professional and really lovely people. I would have no problem with recommending Drain Doctor for sorting out all drain problems. They came out on time, did the job professionally and the price was reasonable.

Excellent service. Friendly and knowledgeable.

I had a call-back to arrange a visit within minutes & an appointment within 48 hours for a non-urgent call out. The engineer (Lee Horner) was excellent - punctual, polite and, importantly, extremely knowledgeable. He diagnosed the problem and ensured I had a quote for remedial work that arrived promptly. Altogether a very professional service. I can strongly recommend.

We needed assistance with a blocked toilet. Getting an appointment was easy and the professional that came out, Tom, was absolutely great.

Easy to arrange the call out. Attended to the job as thoroughly as possible. Good at explaining what the findings were. Left everything very tidy afterwards.

My Drain Doctor Engineer was polite, friendly and informative. The service was quick and effective with a no pressure quote provided beforehand.

I have no reservations recommending Drain Doctor.

Richard, Jake and team dealt with my drainage problem in a very reassuring and professional manner from first contact to completion. They explained everything at each stage, going over and above my expectations. They reinstated the area very neatly and reassured me I had no more worries regarding my drains. I cannot recommend this company highly enough.

Repaired a drain accessed from a buried inspection chamber under a porch. Did an excellent job leaving the porch looking undisturbed.

Excellent, very polite and friendly, fixed the problem, explained everything to me, couldn’t ask for more, very helpful A*****

Great engineer

Helped diagnose and provide a solution for the issue I had with toilet

Also kept the bathroom clean and tidied up after doing work

Kevin was very professional and knowledgable, he went over and above to help us out. I would recommend contacting the drain doctor if you want the problem solved quickly and professionally.

Thanks

Not only did Ross sort the original blockage quickly, but when he returned to patch line the drain he really went above and beyond by replacing a broken part of our loo (not caused by them but causing a leak). Their quote was the most competitive for the patch line and I was so impressed at their professionalism. I’m so grateful, thank you.

Scott was prompt, professional and very diligent. Highly recommend Drain Doctor

Found this company via a google search on a weekend at around 11 am. Spoke with B, about the issue and he said he would send H that afternoon.
Spoke with H on the phone with an update with his arrival time of 1 pm and he arrived like he said. We spoke about the issue. H used a drain camera to find the problem. We had contact with the company over the weekend to arrange time and date to complete the work that was found to be done. The date arrange was the coming week.
The said day came and H, B and other chap arrived. They all were respectful of the property, had friendly manner. Spoke through-out the work of what the job entailed. Emailed with the cost of the project updates. Highly recommend this company. Thank you chaps.

I used the services of the Bromsgrove team and have to give credit where credit is due. Professional from the outset. Helen was extremely helpful, and the survey and report was compiled very quickly with all the information I needed.
I can highly recommend their services.

Moved into a new house and quickly noticed a drainage issue. Derek (not Dennis) got out to us within 30mins of calling and had the problem diagnosed shortly after. Got us up and running on day one, and came back day two to do a proper clean that should hopefully last us a good while. Very friendly, professional, and we’re happy with the results.