I checked the reviews and only saw positive ones. I attempted to order, completed the “youll get a discount on your first order, just send us your email address”- no email. My comment in Facebook was... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I purchased the Doxie backpack which despite the tight closure, the little guy escaped. The quality of the product was decent, but question whether suitable for this breed. Contacted customer servic... Näytä lisää
I had previously written a negative review of this company but I removed it. They came through with flying colors! They were very persistent to try to make things right which they absolutely did. I... Näytä lisää
I followed the measuring instructions on the website, and ordered up for my pup so I could put a layer underneath in extra cold weather. However, it is so snug that I can't zip it closed. Doxie is rep... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Make sure to measure your pup first
Lack of communication, but overall positive experience. Adorable item
The cutest dachshund clothes and really…
The cutest dachshund clothes and really keeps my sausage dog warm! Super happy and will be purchasing again for years to come
Although I received the wrong size…
Although I received the wrong size item, upon contacting the customer service team their response was immediate—given the time difference—and polite
They sent a free replacement when I…
They sent a free replacement when I tried to exchange. Very pleased with my experience!
Wonderful to work with
Wonderful to work with! They made my exchange super easy
Amazing customer service
Amazing customer service! I got the incorrect size and they are sending me a replacement at no cost.
Send a free refund as I got the…
Send a free refund as I got the measurements wrong!! Super friendly super helpful and my little Esme is as warm as toast in her new coat.
Amazing customer service
Amazing customer service. Helpful, prompt, and professional.
Biggest scam I’ve been tricked by in a while.
I ordered a costume for my dog in September so I could be set for Halloween. Once I got my tracking info I found out it was coming from china, which I do not typically have an issue with, but the doxie.us site name lead me to sense dishonesty from the vendor. At this point I began cautiously watching the tracking site
I checked every day and discovered that link for the tracking info did not update often even though Sharif (customer service)PROMISED that my package was being packed and shipped and processed. Finally the tracking info updated to being caught in customs.
After 18 days, I reached out to Sharif again and asked where my package was. After a few exchanges, and a couple lies about delivery, sharif finally admitted that it was lost in transit.
Sharif promised my package would be expedited and I would receive it before the holiday. 3 days later and my packages hadn’t even been picked up.
I asked Sharif what was going on. He never got back to me. That was weird because I typically got responses within an hour when I reached out at around 8amCST. So, I requested a refund and he never got back to me, again. Leads me to believe that this is a month long scam, and I’ve been getting the run around on from this fake company.
Please never buy from this company. YOU WILL REGRET IT.
Cute Dachshund specific clothes that…
Cute Dachshund specific clothes that are reasonably priced and charming. Customer service was excellent as I ordered a jacket that did not fit and they responded immediately with a solution. Make sure you measure your dog accurately for the items. Great experience.
Don’t buy, it’s a scam
I bought a backpack for my dachshund from doxie.us.
The first issue was that the backpack took almost 2 weeks to arrive because they were shipping from China. There was no mentions in the website about this.
Second issue, the backpack is too small for my dachshund, so I wanted to return. They keep me offering a replacement even if I say that the replacement won’t work for me as I need the backpack asap and I can’t wait for two weeks.
I asked for either a refund and they say I need to ship back the item at my expense even if the website says they will provide the shipping label.
Also, the backpack is very low quality.
Customer service keeps repeating the same things, and I think I just got ripped off.
Fantastic experience
Fantastic experience! I ordered the wrong size by mistake and they quickly corrected this issue!
This is a great product and the…
This is a great product and the customer service is Great!!! Will shop here again.
Good Customer service
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