El lienzo, los colores y todo fenomenal. Estamos super contentos. El problema ha sido el transporte, la caja ha llegado aplastada, y varios botes de pintura abiertos y derramados. Lo hemos podido a... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ive ordered the paint by numbers multiple times they're always good quality and very fun! They even have one of my favorite novel/show which I never see anywhere. They're customer service is also very... Näytä lisää
Yritys on vastannut
Love the many selections. Ordering was easy. The website is amazing and makes the product look very premium. But I am surprised that the packaging that arrived was nowhere near premium. I ordered... Näytä lisää
Yritys on vastannut
So much fun! Clean lines and easily identifiable painting sections, complete with a separate reference map and colour card in case any mistakes are made. The paints were great and vibrant, however... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Unleash your creativity with Oenart’s premium paint-by-numbers and diamond painting kits. Perfect for all ages. Shop now and bring art to life!
Yhteystiedot
The L. Plaza, 367 - 375 Queen's Road Central, HK, Sheung Wan, Hong Kong
- 0653887757
- support@oenart.com
- oenart.com
4,4
Erinomainen
228 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product
Great product. Very enjoyable. Customer services helped me swiftly when I lost the colour card.
13. lokakuuta 2026
Oma-aloitteinen arvostelu
Great canvas and paint loved painting it
Great canvas and paint loved painting it
5. helmikuuta 2026
Oma-aloitteinen arvostelu
El lienzo
El lienzo, los colores y todo fenomenal. Estamos super contentos.
El problema ha sido el transporte, la caja ha llegado aplastada, y varios botes de pintura abiertos y derramados. Lo hemos podido apañar, pero en los envíos si que deberían tener más cuidado.
De todas formas le doy 5 estrellas porque el producto merece muchísimo la pena y el problema ha sido el transporte
4. syyskuuta 2026
Vastaus yritykseltä Oenart
¡Muchísimas gracias por tu valoración de 5 estrellas y por tus palabras sobre la calidad del lienzo y los colores! 💖 Nos alegra de corazón saber que están super contentos con el resultado final.
Lamentamos muchísimo que el paquete haya llegado aplastado por el transporte y que algunos botes de pintura se hayan derramado. Aunque nos alegra saber que pudieron apañarlo, ya estamos revisando esto con nuestro equipo de envíos para reforzar el embalaje y exigir mayor cuidado a las agencias de transporte. 📦
Recuerda que si en algún momento necesitan botes de pintura de repuesto para completar la obra, pueden escribirnos directamente a support@oenart.com y se los enviaremos encantados.
¡Gracias por su comprensión y apoyo a Oenart! 🎨
Absolutely amazing customer service and…
Absolutely amazing customer service and great art work
4. syyskuuta 2026
Vastaus yritykseltä Oenart
Thank you so much for the fantastic review 💖 We are so happy to hear that you loved both the artwork and your experience with our customer service team. 🎨
Your support means the world to us. If you ever need anything for your next project, we're always here for you at support@oenart.com. Happy painting.
Revived 4 paint by number kits but 1…
Revived 4 paint by number kits but 1 out of 4 was not the one I selected but have gotten in contact with oenart and they have responded back to me
30. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for your review and patience. 💖 We sincerely apologize for sending the wrong kit in your order, but we are so glad our support team was able to respond quickly and help get this sorted out for you.
We hope you enjoy working on all four of your canvases! If you need anything else at all along the way, we’re always here for you at support@oenart.com. Happy painting. 🌟
Art is great but sometimes not all the…
Art is great but sometimes not all the paints are usable. At least 2 out of every batch are dry. Otherwise perfect! Will continue to order.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for your review and continued support!💖 We are thrilled that you love the artwork, but we’re so sorry to hear about those dried-up paint pots—that definitely shouldn't happen.
Whenever you come across a dry paint pot, please don't hesitate to email us right away at support@oenart.com. Our team will gladly send you free replacement paints so your palette stays perfect.
Thank you for sticking with us, and happy painting on your next creation 🌟
I love the details and colors
I love the details and colors. They look amazing!
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for the wonderful review 💖 We are thrilled to hear that you're loving the rich details and vibrant colors on your canvas 🎨
Bringing every design to life with vivid shades and fine detail is what we strive for. If you ever need anything for your next project, our team is always here for you at support@oenart.com. Happy painting 🌟
Good customer support
The painting I ordered was challenging. I ordered two and one was wrong but I did receive the correct one. Usually dealing with customer support is a pain but they responded quickly.
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for your honest feedback and review 💖 We know how frustrating order mix-ups can be, so we are so glad our support team could respond quickly and make things right for you without any extra stress.
We're so happy you enjoyed the challenge of the painting as well. If you ever need anything for your next project, our team is always here to help at support@oenart.com. Happy painting 🌟✨
Ive ordered the paint by numbers…
Ive ordered the paint by numbers multiple times they're always good quality and very fun! They even have one of my favorite novel/show which I never see anywhere. They're customer service is also very good I had gotten two dried up paints and they were very nuce and understanding and sent me new ones!
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for being such a loyal customer and for this wonderful review 💖✨ We are so thrilled that you found a design from your favorite show with us—bringing unique designs to life is one of our favorite things to do 🎨
We’re also glad our customer service team could quickly get those replacement paints sorted out for you. Your support means the world to us.
If you ever need anything for your next project, we’re always here for you at support@oenart.com. Happy painting 🌟🖌️
The end product has always been good
The end product has always been good. Customer service even suggested another way to show my custom order.
This is my 3rd time ordering. And certainly not the last.
5. elokuuta 2026
Vastaus yritykseltä Oenart
Thank you so much for being such a loyal customer 💖 We are thrilled to hear that you love your end products and that our support team could help bring your custom order to life.
Having you back for your 3rd order means the world to us. If you ever need anything for your next one, we’re always here for you at support@oenart.com, Happy painting.
Purchased two canvases for a birthday
Purchased two canvases for a birthday, came in a timely manner and quality is excellent. Will order again!
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much! 💖 We are so happy to hear the canvases arrived right on time for the birthday and that you loved the quality!
Having you back for future orders means the world to us. If you ever need help picking your next design, our team is always here for you at support@oenart.com. Happy painting! 🎨
The shipping was fast
The shipping was fast. Product incredible!
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much! 💖 We are thrilled to hear your order arrived quickly and that you love the product.
If you ever need anything for your next painting project, our team is always here for you at support@oenart.com. Happy painting 🎨
I got the gengar framed picture for my…
I got the gengar framed picture for my grandson. I game enjoyed the colors and vibrancy of the diamonds. I normally like circle ones but this one is squared and I'm half way through and I am living it so much i have ordered 4 more for my other kids that love anime! It gives me some relaxation while creating a beautiful picture for my people. I will definitely order more!
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for this beautiful review! 💎 We are so touched to hear that crafting Gengar is giving you such a relaxing time, and how awesome that you're making them for your grandson and kids.
Switching to square drills can be a whole new experience, so we’re thrilled you are loving the vibrancy and shine. Thank you for ordering 4 more—your family is going to adore their anime pieces!
If you ever need anything as you work through your new haul, our team is always here for you at support@oenart.com. Happy crafting 💖
It was a very good experience
It was a very good experience. I ordered twice now. I was very satisfied with the products. It is a very good quality.
Thank you
4. elokuuta 2026
Vastaus yritykseltä Oenart
Thank you so much for being such a loyal customer 💖 We are thrilled to hear that you've loved both of your orders and that you're happy with the quality!.
Having you as a returning painter means the world to us. If you ever need anything for your next project, our team is always here for you at support@oenart.com. Happy painting.
One Piece Fan Delight
Phenomenal gift for our 10 year old son who has been slowly working away at his painting for an hour each day
30. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for this beautiful review. We are so happy to hear that your son is loving his painting. Spending an hour a day on it sounds like such a peaceful and rewarding ritual for a 10-year-old.
Seeing young creators bring their artwork to life is what we love most! If he ever needs a new design to tackle next, feel free to check out oenart.com or reach out to us at support@oenart.com. Happy painting to him on his masterpiece.
Positiv Überrascht
Die Farben und die Leinwand sind super! Ich hab ein paar Bereiche die mir nicht so gefallen, nach meiner eigenen Kreativität ausgebessert :-) Das Ergebnis ist mega! Bestelle mir gerne ein Weiteres.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Vielen Dank für das tolle Feedback! Es freut uns sehr, dass dir das Ergebnis so gut gefällt und du deine eigene kreative Note eingebracht hast. Wir freuen uns schon auf deine nächste Bestellung! 😊
I have just started working on my first…
I have just started working on my first painting (ordered 2) and it is really easy to do. Came within the timeframe expected (I wasn't in a hurry). A few of the lines are faint between sections but really fun. I can't wait to finish and order more.
22. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much. We are thrilled to hear you're enjoying your first painting and finding it so easy and fun.
We really appreciate your feedback about the faint lines—referencing the included paper guide can always help if a line is hard to see.
We can't wait for you to finish and order your next one! If you ever need anything, reach out to us at support@oenart.com. Happy painting.
This was my first square drill piece…
This was my first square drill piece and I thoroughly enjoyed completing this project! And it was framed so well that I didn’t have to worry about placing the diamonds too lightly.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for the wonderful review. We are thrilled to hear you enjoyed your very first square drill project and loved the quality of the framed canvas.
Making sure the canvas is set up for a smooth and satisfying crafting experience means everything to us. If you ever need recommendations for your next diamond art piece, feel free to check out oenart.com or reach out to us at support@oenart.com. Happy crafting.
I bought two diamond art sets for my…
I bought two diamond art sets for my adult daughter's birthday and she loved it! I didn't think this necessarily deserved a lesser star but the shipping does take more than 2 weeks. Keep that in mind when ordering.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much! We are thrilled to hear your daughter loved her birthday gift! 💖
We really appreciate your feedback regarding shipping. Because our custom kits are processed and shipped through specialized lines, delivery typically takes up to 2 weeks (and occasionally a bit longer depending on location). We're always working to speed things up, but we're so glad the final product was worth the wait! 📦
If you ever need anything, feel free to reach out to us anytime at support@oenart.com. Happy gifting!
Great after sales service 🙌🏽🙌🏽
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Oenart
Thank you so much for the amazing feedback! 💖 Delivering top-notch service to our community means everything to us. If you ever need anything else for your painting projects, our team is always here for you at support@oenart.com! Happy painting! 🎨
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.