Domar Solutions Arvostelua 593

Prompt delivery good products and excellent technical support

In response to my recent order for a CCTV package from Domar, I have noticed a concerning issue with the missing cameras on my DVR. Despite my patience and adherence to the customer support instructions, I have been unable to resolve this problem.

On October 30th, I initiated the resolution process by sending an email to Domar. Subsequently, on December 31st, I expressed my dissatisfaction with the ongoing issues and requested a replacement DVR. However, despite my repeated attempts to contact customer support, I have not received a response.

I purchased a 7 camera replacement system and I'm so pleased with the quality of the cameras and the relative simplicity of the setup. On the one occasion I needed to call the help desk they (Chris) was extremely helpful and sorted out the issue immediately. Very happy overall and I would recommend them if you are considering a new system.

Had an issue with my cameras not being seen by the CCTV recorder, spoke with a sales guy, who recommended a replacement power supply before embarking on a new CCTV box. Had the unit delivered the next day. System now works perfectly, several hundreds saved great service first class advice, they know their equipment.

The cameras are great but I had a problem with one of the camera kept going offline. They contacted me for assistance and sent a replacement out as soon as they understood the issue. Great service!

Another purchase from Domar, upgrading the NVR, after an issue with the old unit. Very helpful sales and support when there was an app issue. Product is very good quality.

Initially I purchased a 2 x 8 MP camera wireless CCTV system with an 2TB NVR. A few weeks later I added one 5 MP wireless camera. Initially I used a Birmingham based engineer to complete the installation at a reasonable cost of £189. But, a few weeks later I upgraded the Vodafone to an Ultra router/hub with two powerful mesh (not range extenders) boosters to provide an essential 3 x bandwidth signal.
I did need to reconfigure the cameras to the new router network. Technical Support were first rate and very patient taking me through the process very carefully. But, be aware that when telephoning, usually nobody answers and you will hear a “beep” without explanation. Do then leave your message with telephone number. Technical Support usually return the call very quickly, within 15/30 minutes. One point I would make is to ignore the often derogatory comments and recommendation of any installing engineer. It is usually the case that such companies like to supply and install equipment from one of the leading Chinese brands, and NOT wireless. Because ZXTECH via the distributors Domar, is an unknown brand and because my only practical solution (for my new build linear house with vaulted ceilings) required wireless, this was severely criticised, and explained that I would be disappointed. Not at all. I am delighted with the exceptional quality helped by the including of Sony chipsets. The future IS wireless if you have a powerful router/hub. Thanks to Christopher, and his team. Well done.
Paul Garrett

Great cctv logs and stores footage on a timely basis. All I needed was to record at a certain time of day.

I purchased a 16 camera CCTV system.
It was delivered quickly and the quality was great. Installation was very straightforward and the support when I did have a question was first rate, thank you Christopher.
Would highly recommend

Manage to set up cameras but unfortunately one of them didn’t connect to the main nvr box so we got in contact with Dorma and Christopher managed to sort within 5 minutes great customer service

Good service and followed up and quick delivery

Excellent great

I’m really impressed with the whole process of getting my cctv system. I had a couple of pre sale questions that were answered very clearly and left me in no question I was making the correct decision

I bought a 2 camera system with a separate recorder. They were delivered very quickly and were well packed. The installation instructions were straight forward and the system worked well but one of the cameras started to have problems and after some technical to and fro it was replaced and everything has worked as expected since.

I'm very pleased with the CCYV cameras and recorder I bought after helpful advice from the technical person when I called. Thank you

Service was excellent from start to finish.

great cameras great service very friendly staff

As described, works very well so far