Excellent from start to finish. Tom, from the Heywood branch, is brilliant and unflappable, literally going out of his way due to road closures, whilst managing to keep to schedules. Super-friendl... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaPilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT Heywood, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Excellent service from beginning to end. I was kept informed about my car all the time it was in the garage. The staff were pleasant and helpful. The repair was done to a high standard and was returne... Näytä lisää
Yritys on vastannut
We got our car back today from DLG Auto Services. They did a fantastic job of repairing our car. Every member of the team was friendly and professional. The service was quick and efficient and complet... Näytä lisää
Yritys on vastannut
My car was hit by another driver 10 days before Mot due. These guys collected my car and I explained about the time sensitive MOT. Tim said would put a rush on it and my estimated repair changed from... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Yhteystiedot
Pilsworth Road, Unit P5, Heywood Distribution Park,, OL10 2TT, Heywood, England, Yhdistynyt kuningaskunta
- 0345 3031671
4,7
Erinomainen
353 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good Service
Everything went very smoothly, from you dropping the Hire Car off and collecting my car for repair from my home and then the same when my car was returned and the Hire Car collected from my home and everyone involved were very nice.
10. kesäkuuta 2025
I had an RTA and my Skoda Citigo was…
I had an RTA and my Skoda Citigo was taken to DLG Auto Services. I thought she may have to be written off but nooooo. I was so pleased that she was repairable! Took about 6 weeks. When she was returned I was absolutely stunned at how lovely she looked. Not only the vast repairs but she had been fully cleaned inside and was polished and shining outside. My car has never been so pampered. I’m so happy with all the repairs and appreciate those lovely extras!! I thoroughly recommend DLG. They have made my day. My car looks brand new!!Thank you all.
Kind Regards
8. huhtikuuta 2025
Oma-aloitteinen arvostelu
Excellent service from start to finish
Excellent service from start to finish. Great communication with updates can't fault your service and quality of work.
20. toukokuuta 2025
Superb professional service
Superb professional service. Always do a really good job and offer great customer service.
6. toukokuuta 2025
Exceptional service friendly staff…
Exceptional service friendly staff professional job
22. huhtikuuta 2025
Very efficient
Very efficient. They kept me informed about the progress and organised the delivery of the car at my work address. The repair was perfect and the car was as good as new. Great service. Thank you!
18. maaliskuuta 2025
Friendly but need more work on valeting
The pick up and drop off of the car were well organised and the drivers were friendly and courteous. However, I was not satisfied with the quality of the clean of the car. I found a sweet wrapper which was not mine, there were streaks on the inside trim and all seats, and it was still dusty in places. Also the tyre pressure warning light was on. This was disappointing
25. helmikuuta 2025
Excellent Service
Excellent communication from start to finish.
Repaired my car before the expected date originally given.
The app is very useful.
Finally my car looks new again along with being taken care of while it was there.
Thankyou all @ DLG
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Fabulous service from everyone involved…
Fabulous service from everyone involved 👏
11. maaliskuuta 2025
Excellent customer service at DLG - Heywood
DLG provided an excellent customer service by keeping me informed regularly at every stage of the repairs and updating me for reasons for delays.
The repairs were completed to a high standard and the car was delivered on schedule.
11. helmikuuta 2025
Repaired car through insurance claim
Repaired car through insurance claim, good communication, quick turnaround, very happy with the work carried out, no complaints.
11. helmikuuta 2025
Very efficient pick up and return
Very efficient pick up and return. Good communication with me. Excellent repair.
22. tammikuuta 2025
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