Direct Vacuums Arvostelua 

Great price, easy transaction, tiny problem with delivery but quickly sorted out.

Easy ordering, quick delivery service, good company to deal with

Bought a kettle 8 months ago and, although it still boils water, the light is defective. It was sent back under warranty, but to our surprise it was returned 10 days later in exactly the same condition. We had no communication from the company about what they could do or a replacement and we can't get past the AI customer service to find out. In fact, BE WARNED the customer service phone number is premium rate and that has cost me money trying to resolve this issue. The advertised warranty is non existent, as is customer service.

arrived well packed pleased with the output over the last few days of usage .

Website very easy to order from. Price very good. Delivery was very quick. No issues from order to delivery- would use again

Excellent product and excellent service. Very happy with my purchase.

Did what I paid for without complications or fuss. And it worked!

I cant leave a review as im still waiting for my item

Second time buying from this company.. I love it never had a problem with my purchases . Will always recommend

Great product,used other day and does what it says on the tin.
Price was umbelievable and A1 condition for a referb.

I ordered a replacement battery for my hoover. When it arrived I tried to charge it and realised it was the charger that was faulty. Not my own battery. I messaged the company explaining this and they said not to worry. They would refund the money and I didn’t have to return the battery! The money has now been refunded. What fantastic customer service.

I have used Direct Vacuums before and have never been disappointed.

I have not received my order. Hoping i will get my refund if someone replies to my emails.

Reconditioned... I'd say brand new without a box. Brilliant price. Awesome service super fast dispatch.

Item still not received. No answer from all my emails. Shocking customer service

I love what I bought. Works perfectly

Amazing price and VAX platinum smart wash was like new! This is our 3rd purchase from Direct Vacuums and will definitely be back again. Fast delivery as well.

What an absolute joke of a company!

I placed an order over a week ago, and I’m still waiting for my hoover to arrive. The tracking information hasn’t updated, and I’ve been left completely in the dark as to where my order actually is.

After chasing them, I was told they would dispatch a replacement. Surprise, surprise — still no dispatch confirmation, no tracking number and, most importantly, NO HOOVER!

How difficult can it be to take a customer’s money and actually deliver the product they’ve paid for?

The lack of communication, organisation and customer service is absolutely disgraceful. Plenty of promises but absolutely no action.

Direct Vacuums seem perfectly capable of taking orders but completely incapable of fulfilling them!

I certainly won’t be ordering from this company again, and I’d strongly advise others to think twice before spending their hard-earned money here.

AVOID! A complete shambles from start to finish!