Ordered a refurbished Delonghi Nespresso Latissima One machine at a great price. The machine looked brand new. Unfortunately, the water jug was cracked in transit (not their fault). I emailed customer... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered a vax refurbished steam cleaner as I'd never had one. So impressed with the price, years guarantee and prompt delivery as well as it doing a brilliant clean on various hard floors in the house... Näytä lisää
Purchased a mini cooler instead of a mini freezer by accident. The company was happy to refund or offer an exchange for a freezer. I chose the freezer and im very happy with it. Customer service wa... Näytä lisää
My purchase was meant to delivered by the 7th of October, it didn't arrive. Got in touch with seller and they said delayed delivery. It still hadn't arrived by the 14th, had to get eBay to step in. Wh... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
Yhteystiedot
A P Taylor Ltd, Unit 5 Arenson way, LU5 5UL, Dunstable, Yhdistynyt kuningaskunta
- Online support only
- support@directvacuums.co.uk
- directvacuums.co.uk
4,5
Erinomainen
47 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Direct Vacuums
We are glad you enjoyed the item, but we sincerely regret that it arrived damaged. We are reviewing our packaging process to ensure this does not happen again. Thank you for your feedback.
Direct Vacuums
Great hoover
Great hoover, arrived quickly and was reasonably priced.
It's the best hoover I've bought.
Over all a brilliant experience
15. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
Thank you for the wonderful 5-star review! We are so glad to hear that your order arrived promptly, that you were pleased with the pricing, and that your new vacuum cleaner is performing so well. Knowing that you had such a brilliant overall experience with us truly makes our day!
Direct Vacuums
Vastaus yritykseltä Direct Vacuums
Thank you so much for your review. We are delighted to hear that you appreciated our fair pricing and were pleased with how quickly your order arrived.
Direct Vacuums
Great products, swift delivery
Two items purchased, one via ebay and one direct.
Both machines arrived quickly in top condition and both at a great price. Very happy with the service I received.
21. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We are happy to hear that both of your orders arrived promptly, in excellent shape, and at wonderful value. Thank you for your feedback; we appreciate your business and hope you enjoy your new machines.
Direct Vacuums
Really good quality of product looks…
Really good quality of product looks almost brand new. Also quick service.
21. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We thank you for the feedback. We are happy to hear that our swift delivery and excellent item condition met your expectations.
Direct Vacuums
VAX 4amp battery
VAX 4amp battery
Got the original battery for less then half price,not in its original packaging well worth it.And arrived promptley.
14. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We are glad you enjoyed your experience with us. Thank you for your feedback regarding the great value of your battery purchase and our quick delivery time.
Direct Vacuums
Direct vacuums , great company
2nd purchase from Direct vacuums and can not fault them at all.
From easy to use website to fast delivery.
Everything packaged well.
From order to delivered within a couple days.
Fantastic company !
21. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We are glad you enjoyed your experience with us again. Thank you so much for your positive feedback regarding our simple online ordering process, careful packaging, and swift arrival times. We truly appreciate your loyal support and look forward to serving you again.
Direct Vacuums
Vastaus yritykseltä Direct Vacuums
We are glad you enjoyed your experience and appreciate your feedback about the powerful performance.
Direct Vacuums
Item worked perfectly
Item worked perfectly, obviously refurbished but for 25% of new!
21. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We are glad you enjoyed your experience and found such great value in our product.
Direct Vacuums
Brilliant service
Brilliant service, ordered and came in 2 days, really lovely microwave ...
14. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We're glad you enjoyed your experience. Thank you for praising our fast delivery and new microwave.
Direct Vacuums
Vastaus yritykseltä Direct Vacuums
Thank you so much for the five-star rating. We are delighted to hear that your order arrived smoothly and that everything is installed and operating perfectly for you.
Direct Vacuums
Vastaus yritykseltä Direct Vacuums
We are glad we could quickly redeliver your package after the first attempt.
Direct Vacuums
Perfect!
Super fast delivery, well packaged item and it's like brand new! Made up with it. Saves myself £90 ordering from here rather than going to one of the big retailers
21. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We are glad you enjoyed your experience with our service. Thank you for your positive feedback! We are happy to hear that your order arrived so quickly, was securely wrapped, and helped you save a great amount of money.
Direct Vacuums
Not happy with the service as I needed…
Not happy with the service as I needed to return item as the plug was commercial. To do the return it has taken me at least three phone calls and four emails without getting a return sticker,
21. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We're sorry to hear about the difficulties you experienced with your return. We sincerely apologise for the inconvenience and the delay.
I can see that this has since been resolved for you, and we’re pleased this was eventually sorted. We’ll take your feedback on board to help improve our returns process and customer service going forward.
The price and condition were great
The price and condition were great . The delivery wasn't as the bottom of our new door frame was damaged . This delivery needed 2 people .
19. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We are glad you enjoyed the great value and condition of your purchase. We hear your concern regarding the delivery process and the damage to your entry frame. We are taking steps to review our carrier staffing.
Direct Vacuums
Excellent products
Excellent products. Excellent value. Delivered quickly. What's not to like.
13. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
Thank you so much for your fantastic feedback! 😊 We’re delighted you’re pleased with the products, value and speedy delivery. We really appreciate your support.
Direct Vacuums
Quick delivery and lovely product and…
Quick delivery and lovely product and perfect price
20. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
We are so pleased to hear that you were happy with the prompt delivery and the quality of the item, especially at such a great price! Thank you for your kind words.
Direct Vacuums
Fast delivery, good experience.
Fast delivery, well-packaged, looks new. Am very pleased, thank you m.
20. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
Thank you for your lovely review! We’re delighted to hear your item arrived quickly, was well packaged, and looked like new. We really appreciate your kind feedback and hope you enjoy your purchase.
Vax onepwr 4.0 battery Genuine Easy web site to use and navigate all…
Easy web site to use and navigate all through to checkout reasonable price arrived a couple of days after ordered would purchase from them again
20. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
Thank you so much for your lovely feedback! We’re delighted to hear you found our website easy to use, were happy with the price and received your order quickly. We really appreciate your support and look forward to welcoming you back again.
Power Bank purchase
Easy to find products, reasonable prices.
Quick order and delivery process.
Very pleased the the quality of the product.
13. syyskuuta 2026
Vastaus yritykseltä Direct Vacuums
Thank you for your lovely feedback! We’re so pleased to hear you found our products easy to find, our prices reasonable, and that your order arrived quickly. It’s fantastic to know you’re happy with the quality of your purchase. We really appreciate your support.
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