I wanted replacement covers for my Desser chairs, my initial request for a quote was dealt with professionally and once ordered the covers arrived within one week. I am very pleased with the covers an... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am amazed by Desser and Co team’s service. This was my first time ordering from them but I was pleasantly surprised. They helped with my order even though it was kind of last minute. But they manage... Näytä lisää
We already had a Desser Sumatra Corner Sofa (similar to the Corsica) and have had it since 2012. It has been excellent in our conservatory for all this time. As the material was in full sun for al... Näytä lisää
Great service from our visit to showroom in Trafford park Very pleasant and helpful staff Again delivery very good 2 helpful guys thy found Damage to the settee and helped me with reporting it... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 1919 and still a 4th generation family run business, we provide a luxury range of natural rattan furniture, indoor conservatory furniture and outdoor garden furniture. Our cane furniture is made using the finest Grade A rattan, sourced from Indonesia and then assembled by us in the UK. You can be sure to find a mix of modern conservatory furniture as well as more traditional wicker furniture. From wicker chairs, rattan mirrors, sideboards and console tables, we supply furniture designed to be used in any room of the house. We also have our own cushion department, so all of our cushions are hand-sewn here in the UK, providing the utmost comfort and quality. Check out and request samples of of our fabrics. Our outdoor furniture sets range from classic rattan lounge sets to luxury modern outdoor sofas and garden dining sets. We provide Aluminium garden sets with upholstered cushions and the range varies from garden dining sets, garden lounge sets, rattan corner sofas, and sun loungers, perfect for patios, small gardens, big gardens, and even poolside!
Yhteystiedot
Desser & Co., Longbridge Road, Trafford Park, M17 1SN, Manchester, Yhdistynyt kuningaskunta
- +44161 834 1795
- info@desser.co.uk
- desser.co.uk
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 40 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product, great choice!
Really great experience in choosing a new Conservatory Suite. Very helpful and knowledgeable. Suite ready for delivery after a few days. I would recommend Desser and their fabulous choice of furniture.
Great delivery
Prompt delivery. Very friendly and caring deliverer. Good product
Excellent customer service in every way
I ordered this online and within a day was sent an email asking me to book a delivery date. The booking system very easy to use and I was kept fully informed about the delivery, including a call 30 minutes before the delivery was made. The duress extremely well packaged and fully protected. I am very happy with my purchase, it feels well made and good quality. I would highly recommend Desser to other consumers
Very poor after-sales service.
Very poor after-sales service.
I paid over £400 for a Desser armchair and the cane weave began breaking down shortly after purchase. Instead of addressing the quality issue, Desser immediately blamed me without evidence.
They repeatedly hid behind a “warranty” position rather than dealing with their responsibilities under UK consumer law, and then offered a so-called 'goodwill' repair while expecting me to pay £85 for professional fitting.
This felt like deliberate deflection rather than genuine customer service. I would not buy from Desser again and would advise others to be cautious.
New cushions arrived within a few days
New cushions arrived within a few days. One needed replacing as very soft. Replacement arrived quickly too.
Replacement seat covers
Very helpful on phone query, easy to order replacement covers and quick delivery. Perfect fit, very happy.
I was kept informed about my order and…
I was kept informed about my order and delivery, as item was out of stock when I placed the order. It was delivered within 3 weeks, so very pleased with that.
Brilliant service
Brilliant service. From the start we have had clear and helpful communications on price and delivery. We were offered a super quick delivery which didn’t fit our plans so Desser were quick to meet our requirements. Oh I should add that the conservatory suite is great / comfortable and well made to our requirements.
Fast delivery but rattan doesn’t match!
Fast delivery of stool to match sofa & chair I bought the month before. Only disappointment was the rattan of the stool is much lighter than the rest of the furniture!
Delivery system left much to be desired !
Was very disappointed with the delivery, the crew refused to unpack the box as said it would not go through the Patio door and they had to unpack in the room furniture was going in. Then they just took off !!
We had to wait over the weekend until a different crew could deliver.
Furniture is very nice , appalled about delivery .
…A satisfied customer
WE had a lot of trouble finding a company that could help us but Desser was a wonderful find. So helpful and excellent service and quality material and workmanship.
Lovely furniture
Company were happy to hold my furniture till we moved into our house and then let me choose a date.Kept up to date on time for delivery. Happy to take cardboard wrapping away. Friendly and polite. Furniture was lovely and well made.
We ordered a 3 seater sofa based on the…
We ordered a 3 seater sofa based on the picture on the website. This was to match the 2 seater and footstools We have already. We assumed that the default cushion cover pattern was as per the picture. Not a bit of it...Desser does not supply the cover pattern in the pictures! So we now have a 3 seater sofa that does not match the other furniture. The Manager eventually phoned but he defended the indefensible. The website is extremely misleading, something which the Manager accepted but is not prepared to do anything about. Very, very disappointed. I guess that we'll just have to put the sofa on Gumtree. What a waste of money for two OAPs in their 70s. Sleep well Mr Desser Manager.
Very satisfied customers
The furniture we chose is excellent quality, expertly made and beautifully finished. We were so impressed with the service we experienced, from the moment we entered the showroom until our suite was delivered, on time, as specified and with the utmost care and courtesy.
Happy Customer
Excellent ordering system, easy to use.
The quality of product is also excellent.
Would recommend Dresser to family and friends.
A very happy customer.
Really impressed impressed with the service and quality
Really impressed impressed with the service. Already have Dessert conservatory furniture which has been excellent. The cushions and covers needed replacing. The samples arrived promptly and the new cushions/ covers arrived a few days after placing the order. Quality is excellent. Thank you!
Conservatory furniture
The furniture we ordered was exactly what we were looking for to replace our existing conservatory furniture. The furniture was delivered to where we asked and unpacked with the bulky rubbish taken away. Unfortunately after looking closer at the second sofa we ordered the frame was a different model. We contacted Desser immediately and they arranged to replace the sofa frame in 7 to 10 days. This was done without any problems. So all the furniture now matches and very happy with the service
Great helpful team
Great helpful team, good price with quick delivery. Everyone from viewing to chairs in place were friendly and helpful
Great Furniture
The experience was great as we could look online at what items we wanted and saw how they looked. It was easy to purchase the goods we looked at which arrived promptly and were well packed. The chairs are of excellent quality and comfortable to sit in. They look great in our Conservatory.
Excellent customer service
Excellent customer service.
The item I wanted was no longer being made, but Desser were able to find a piece of fabric and make the item for me.
I would definately recommend Desser.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








