Initially phone case looked brilliant - was really pleased. Within weeks of being used however case has fallen apart. Multiple attempts at trying to contact the company to resolve but not a single... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy online experience, arrived a day ahead of schedule, and the toughness of the case seems to be of a good quality. The print came out a little darker than I would have hoped, though I had pri... Näytä lisää
Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom ma... Näytä lisää
Yritys on vastannut
I was pleasantly surprised by the quality of this item i got another phone cover done with a different company a few years ago it cost more but this item came out a lot better. First class would... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.
Yhteystiedot
Yhdistynyt kuningaskunta
- info@designmycase.co.uk
- designmycase.co.uk
4,2
Hyvä
688 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 26 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Decent Case , Crap customer service, AVOID LIKE THE PLAGUE
Personalised case does fit phone well but does block contactless capability of phone (Pixel 8 Pro) also design on website shows full coverage but am left with a large black empty bar
Customer services none existent, as I don't think either of these issues are correct
Had to revert to old case to use contactless
UPDATE: RESPONSE SAYS TO CONTACT LIVE CHAT BUT NOONE EVER ANSWERS emails go days and weeks without response and all the offer is a discount on a product that doesn't or definitely didn't state it doesn't work with Contactless, AVOID LIKE THE PLAGUE
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Design My Case
Hi Chris
Thank you for your feedback. We’re glad to hear the case itself fits your phone well.
To clarify: our Impact Cases are listed in the product specifications as not compatible with Qi wireless charging or NFC/contactless functions due to the protective materials used.
We do also offer several other case types that are fully compatible as seen on the website
If the print area you received looks significantly different from what was shown, our team is more than happy to review this further — please reach out via live chat or our support email so we can assist you further.
Kind regards
The DMC team
It is an amazing phone case
It is an amazing phone case, I couldn't be happier with it, the quality and the printing is very good and I have a very personal phone case designed specifically for me.
The service was quick, professional and reliable.
21. heinäkuuta 2025
Oma-aloitteinen arvostelu
Samsung case
I’ve purchased custom case for Samsung phone and it was perfect fit and good quality. Arrived in good time,three days later. Highly recommend the company and they products.
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
It was easy to personalise my phone…
It was easy to personalise my phone case, due to good instructions, the phone case arrived quickly and it's really good quality, this is the second case I've purchased.
6. kesäkuuta 2025
Oma-aloitteinen arvostelu
Fantastic!
So simple to design and order, then wait for it to arrive! High quality product and image reproduction superb
17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Great Service.
Excellent website layout and easy to make your own case. Case arrived in good time and was great quality.
4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Phone case came amazing and was very…
Phone case came amazing and was very clear pictures. I would definitely recommend.
18. heinäkuuta 2025
Oma-aloitteinen arvostelu
Quick fast and a quality case 👌
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Ordered a phone case last minute for…
Ordered a phone case last minute for father’s day! Delivery was fast and the product is amazing. I had a case made for my partner with our two dogs on as one had recently passed away and my partner was blown away by how amazing it was the photo was printed brilliantly really bright and clear! Will definatly use again
13. kesäkuuta 2025
Oma-aloitteinen arvostelu
The phone cover came faster than…
The phone cover came faster than expected and the quality is probably the best quality
12. heinäkuuta 2025
Oma-aloitteinen arvostelu
Better than I expectee
Made exactly to how I wanted in fact even better and came really quickly. The quality is so good and customer service is brilliant. Thanks so much
7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Gorgeous phone case
The phone case is brilliant. Very easy to upload a favourite photo on the website. When the phone case arrived, it looked exactly like it did on the order. Everyone asks where I got it from.
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
SEANY BOY
When ordering everything was so easy from picking the photo the colour ordering and it was a quick delivery I was delighted with the finishing product anyone looking for a personalised phone case or wallet this is definitely who you should order from it was done to a very high standard and the price was very reasonable .Design my case is the best I’ve ordered from deserve 5 star
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Received my daughter's personalized…
Received my daughter's personalized phone case swiftly, with no issues. She is very happy with a case covered in photos of her and her favorite people... Amazing service!
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Quick, simple and a very good product
The design process was quick and straightforward. I received the completed case extremely quickly and it was exactly as I had ordered.
8. heinäkuuta 2025
Oma-aloitteinen arvostelu
I am really pleased with my phone…
I am really pleased with my phone case,came really quickly and were very helpful.Would recommend.
11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Order has not arrived.
Order has not arrived.
Ordered a phone case as a gift a month ago and it has not arrived. Contacted customer service but radio silence and when they do respond, they are unable to give me an update on my order for tracking purposes.
17. heinäkuuta 2025
Oma-aloitteinen arvostelu
Poor Quality
Poor quality. After about 10 months the iPhone case is literally falling apart. Contacted them but they only offer 180 days warranty.
Follow up service from them was poor.
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Design My Case
Hello Chris,
Sorry to hear about the issue with your case after 10 months. Our standard warranty is 180 days, and while we can’t apply it retroactively, we’re always happy to help where we can. Feel free to reach out to our team for further assistance.
Kind regards
DMC team
Superb customer service
I have to say Design My Case have a superb customer services, Thank You to Bethany. I will certainly be back in the future.
30. toukokuuta 2025
Oma-aloitteinen arvostelu
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.