Design Centre Arvostelua 

Amazing service from Gemma and Ella, they made me feel really welcome without a hard sell approach. They gave me lots of advice and worked within my modest budget allowing me to buy the most beautiful engagement ring, and she said Yes! I was a little nervous and clueless and they helped and guided me through the whole process.

Amazing experience, Ella was so knowledgeable and helped us massively to choose the right wedding rings for us, really appreciative! Thank you! Would definitely recommend.

If I could rate higher I would! We had such a great experience. We brought our wedding rings and some wedding jewellery and the team in there were amazing! Daksha especially made us feel so comfortable and was so helpful and patient with us. There didn’t feel like any pressure to buy and it was the only shop we felt comfortable in. We went to so many others and this was by far the best especially their customer service. Would totally recommend. We left very happy! The team, customer services and place was unmatched ☺️

Tina made us feel very comfortable and provided excellent advice whilst helping us choose our wedding bands. We didn’t feel pressured like we did in other jewellers on the day and we are very grateful for the kind and personal service provided.

I had a wonderful visit at the design centre. Out of all the shops I visited it was the only one I felt comfortable in. Gemma and the staff were kind, thoughtful and helpful. There was genuine care and conversation and no pressure. They helped me find some jewellery I really loved after inheriting a little money from my mum and I would not hesitate to go back. My next purchase will definitely be here. I also got a fantastic discount. Thank you

Great experience buying diamond earrings for my wife’s birthday. Helped by the lovely Gemma who was very helpful in making the right choice

We had a wonderful experience at the Design Centre in the Jewellery Quarter while choosing our wedding bands. A special mention has to go to Daksha, who was absolutely lovely from start to finish. She was attentive, incredibly knowledgeable, and really took the time to listen to what we wanted. Nothing felt rushed or pressured, and her guidance made the whole process feel calm and special. She helped us find rings we truly love, and we couldn’t be happier. Thank you for such a memorable and enjoyable experience.

A very warm welcome by staff. Gemma particularly paid attention to our needs and guided us accordingly.

Once we had chosen the ring, we asked if the rings that would be going with the new ring could be cleaned. No hesitation just agreed straight away.

The ring needed to be resized which was done within the hour advised.

Gemma also went above and beyond guiding us to the most popular place to sell scrap gold.

Thank you Gemma 😊

Tina was fantastic when I purchased a set of earrings and neckless, her customer service was outstanding and nothing was to much trouble. I would 100% recommend this shop and Tina is an asset to the company. See you soon Lee

Family jewellery business in the heart of Birmingham's famous jewellery quarter. The friendly service and attention given by David and his team is excellent. They are knowledgeable, happy to show you the products and let you take your time to make the right decision on an expensive purchase. As a regular to the qtr we will always pay The Design Centre a visit from now on.

Exceptional customer service from Gemma. She listened and met our needs offering support and advice which led us to buy a high quality product. A true asset to the company.

Went to the JQ as I was due a ring for my 25th wedding anniversary. I went in and I was adamant on the type of ring I wanted. After trying a few and unsure on what I thought I liked, Gemma picked out a ring that I wouldn’t have looked at and it was perfect for me. Thank you for your help and I wouldn’t hesitate to return.

Love love love this shop! Gemma and Bina were amazing lovely people and extremely knowledgible. I 100% recommend Design Centre - it's now my fo to shop for purchasing jewellery.

Going to the jewellery quarter is daunting, so much choice. We struck lucky when we went inside our 4th shop. Tina asked what we were looking for and skewed us wherein the shop to look, giving us time to browse and choose if we wanted to look closer. Tina had so much patience and was not pushy at all. Also advised on the items. Helpful anout another item of jewellery I was wearing. Such a happy, knowledgeable team. Thanks 💕

I was served by Louise and Dave while shopping with my grandparents for a gift for my 21st birthday. They were both so warm and welcoming, and I really appreciated that there was no pressure to try or buy anything. I found a stunning opal ring that I absolutely love and it was even half price! My grandma was so impressed that she ended up buying a beautiful pair of pearl earrings too. Thank you for making the whole experience so enjoyable and memorable.

Daksha really helped me today, my husband wanted me to have a ring to celebrate our 45th wedding anniversary, I had no idea what I wanted. Nothing was too much trouble for Daksha and she instinctively knew what I would like.
I bought a beautiful ring. Beautifully presented in a box and bags. Thank you

The sales staff were wonderful, really welcoming. We went in to buy a ring for a special Anniversary, So much choice can be overwhelming, we were helped by Tina who has great knowledge of whats available and what would best suit me.
There was no pressure to buy anything, which helps a lot allowing us to make up our minds. We chose a ring and even had it resized while we waited. It was a great experience and would definitely recommend The Design Centre. We will be back.

The staff are knowledgeable and helpful nothing is too much trouble . There is an expansive choice of jewellery on display across price ranges and the initial sale and aftermarket service is amazing .
I have been to the jewellery quarter on many occasions , but always find my way back to the Design Centre to complete my purchase.

I brought a lovely diamond pendant in the sale and had such a lovely experience. Gemma was incredibly friendly, professional, and so helpful throughout. She made the whole process easy and enjoyable - I couldn’t be happier with both the service and my purchase. Thank you, Gemma!

I went to the Jewellery Quarter with my stepmum to get a new ring as an anniversary present and to get advice about another ring that was causing me a reaction (after a repair at another jewellers). This was the 3rd/4th store we went into & the service exceeded all the other stores by miles. The Design Centre has such an intimate, friendly & welcoming feel, really putting you at ease. All the staff were so helpful & friendly but Gemma & Dave went above & beyond. Dave took the time to examine my current rings, providing me with really useful advice, whilst Gemma was so attentive in helping me find a perfect anniversary ring. The whole experience was so wonderful we even ended up purchasing an additional two rings! In a time when customer service is becoming a dying art, these guys really do provide a great service, where we left with not only some stunning jewellery, but feeling really happy with the whole experience & day out. Thank you!!