Pizzahut Arvostelua 

If I could leave no stars I would, pizzas have turned up cold and undercooked multiple times, see from someone else's review about dips, ordered dips and never received, if you ask for extra topping you get less off that topping the place is an absolute joke

Ordered 4 large pizzas yesterday, delivered.
What can I say, absolutely terrible, no taste whatsoever, couldn't taste any tomato sauce base or cheese, for over £60 it was an absolute disgrace!

Asked for one gluten free pizza £21.98 but £6.99 on collection never again total rip off.

I recently visited the Pizza Hut restaurant, market st, Bracknell earlier this afternoon with my sister, and unfortunately, our experience was far from pleasant. As soon as we entered, we noticed that the restaurant was mostly empty, with only a few customers seated. We chose a table slightly away from the entrance and counter area. However, just as we were about to sit down, a staff member approached us and rudely told us not to sit there.

He claimed that another staff member had been waving at us to indicate the table was unavailable, but we hadn’t seen him. He then stated, “Now he is mad at you,” while another man gave us a rude look. The explanation given was that the table hadn’t been sanitized after the previous customer left, although the seat looked just as clean as the other empty seats, with nothing visibly dirty. We assured him that we didn’t mind, but he didn’t listen and continued speaking to us in a condescending manner, questioning whether it was our first time at the restaurant and if we had eaten there before. His tone and attitude were far from friendly or professional.

Feeling unwelcome and insulted, we decided to leave. Neither of the staff members made any attempt to clarify the situation or address our concerns; instead, they simply watched us leave and then returned to the kitchen as soon as we stepped outside.

This experience was deeply disappointing and left us feeling disrespected. We still can't understand why the staff behaved this way. I hope this feedback will be taken seriously, and that future customers are treated with the respect and dignity they deserve, regardless of their appearance or any other factors.

Appalling!! Waited 45mins more than ETA, then after a mountain of communication no pizza, repeated calls and it arrived! The pizza and garlic bread was drenched in what appeared to be garlic sauce, it tasted horrendous and it was inedible 🤮 be warned this is not a pizza you want to order xx

Been using Pizza Hut for quite a few years but now the website is dog slow, almost grinds to a halt on some page refreshes, especially the payment app. They've got rid of DealBot too, that little chappy was actually WORTH having, now it's full price or nowt. Sorry to say I won't be back, £34 for a large stuffed crust with chicken strip side is WAY TOO MUCH. You are driving customers away, do you not understand that? Apparently not!

Cold and soggy pizza delivered late

We ordered two pizzas from
Bracknell branch dated 14/08/24. There were hardly any toppings on the pizza. The Pizza Hut delivery house is worst in Bracknell. This has happened second time and when reported the Asian chap was extremely unhelpful. Very disappointed and will never order again from Pizza Hut delivery shop in Bracknell.

I ordered a pizza on the 08/08/2024 from the Caterham branch, my order was cancelled on the app and I was told to call the branch to order directly. I called and no answer. Now they still took the money and 7 days later, I still haven’t received a refund. I’ve tried calling the store multiple times no answer. It now says that the number doesn’t exist. I have contacted customer services and again still no refund.
I have contacted my bank but they’re asking for an authorisation code from the store. Simply appalling, I’m at my wits end. Never again.

One star for delivery
It's been quite a few years since I've ordered from Pizza Hut and I was shocked when I looked in the box. Mega Meaty it certainly was not. Pepperoni which was very scant is the best description. Never again.
Sticking with Domino's. I'm in Belfast by the way.

Ordered pizza, salad and ice cream from Barkingside. Took half an hour to order as the website kept freezing and crashing. I eventually got an email to say the order had been delivered. It hadn't and I had to go out into the street to look for it!hen it! The pizza was ok but they had sent the wrong Ice cream and it was completely liquid. I rang the branch to complain and they said it's a hot day so the ice cream would melt. Not at all interested in my problem. When I said I would write a review reporting this I was told to go ahead and they put the phone down

Pizza was made to perfection and delivered quickly by a very nice driver thanks Pizza Hut Hoddesdon Saz

20 - 30 minutes late based on their estimated time arrived cold and ice melted. Pizza barely had any meat on it really disapointed not the first time but most likely the last time I use Pizza hut basingstoke

0 Stars.

2 x 14" pizzas ordered from Pizzahut, Lewes Road, Brighton.
No extra toppings, no side orders or dips.
Total £45 41.
ABSOLUTE RIP OFF - Tantamount to theft!

AVOID AT ALL COSTS!
Will give you sob story of costs going up and not willing to compromise on quality.
WELL NARROW YOUR PROFIT MARGINS THEN!

Very poor don’t order they don’t turn up because they don’t have drivers and can’t track where the next drivers going to be coming from (Barnsley Coltonwood)

Love Pizza Hut delivery services. Raju you are the fastest and the most polite delivery driver ever.

New Recipe a Disaster!
My wife and I have dines regularly at Pizza Hut for over 30 years - we always order a Supreme (or a Super Supreme as it used to be called.
Dined in the Hereford restaurant last night to find that they had changed the recipe for the Pan Base of the pizza. Bring Back the original!
The new base is a disaster - we will not be eating it again.
Oh, and by the way - ditch the app - people like to order with a person - we like to receive some service.

I received today a pizza in london and everything was fine, but delivery was a bit long - waited one and a half hours!

My Partner and I ordered pizza and sides on my Birthday. The website experience was so bad that we had to keep starting our order from scratch multiple times. The food was supposed to take circa 30-40 minutes to arrive but took nearly two hours. We were getting very stressed because we thought the order had either been delivered to the wrong address or wasn't arriving at all. The food wasn't great and the sides were pitiful. I complained and requested a part refund which was declined. Instead we were given '10 free slices' which we didn't want. Nevertheless, we decided to use the free slices before they expired. I knew there'd be a catch and there was. You can't just order a free pizza as there's a minimum spend of £10 to get the £2 delivery. So due to prices of individual items we ended up spending circa £15 anyway. We will never be ordering from Pizza Hut ever again.

I purchased a Pizza Hut gift card for £20 and I went to make an order when paying my local Pizza Hut said gift card not valid, I contacted customer services who were not helpful, I would never use Pizza Hut again!