Very easy company to communicate with. Their driver, Clive, was prompt, polite and helpful. Tracking system for delivery was excellent. Arrived right at the start of the allotted time, which was ve... Näytä lisää
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Bought top of the deante line ironmongry and what a waste of time, avoid like the plague, what rubbish design, it’s a faff to tighten, the small are bolts (which keep coming loose every 3 months) the... Näytä lisää
Yritys on vastannut
I ordered 3 oak doors on Monday 21st September from Beatsons and by the 24th they were delivered by Deanta. I was kept up to date with delivery times and the doors were delivered in the time slot prov... Näytä lisää
These doors are great (Ely Oak), the driver was so careful with them. I accidentally ordered to my Mums house which is half a mile away, when the driver called and said he was at the house I knew I’d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Yhteystiedot
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, Yhdistynyt kuningaskunta
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4,5
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Second times doors purchased
Second times doors purchased
Look great and delivery was good
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon Christopher,
Thank you for your lovely review and for choosing our doors for a second time. We’re delighted to hear they look great and that your delivery experience was smooth once again. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Good communications throughout and spot on delivery by Dean
Good communications throughout. A special mention to the delivery driver, Dean. He called to give me an estimated time of arrival when he was 30 minutes away. When he arrived he was very personable and helpful unloading and getting the doors into the property without harm to ourselves or the doors.
The doors are fab btw. They arrived well packaged. When unwrapped they look just as good as on the website.
Well done all.
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon David,
Thank you so much for your fantastic review. We’re really pleased to hear that you found our communication helpful throughout the process and that your delivery experience stood out for all the right reasons. We will be sure to pass your kind words onto Dean.
It’s great to know the doors arrived well packaged and that you are happy with the quality of them. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Good looking doors
Having taken delivery of the new Oak doors the whole package from start to finish was satisfactory, although the doors were ordered through UK Oak Doors. The doors look very good.
The delivery too was excellent and the driver was very courteous by bringing them into the house with help from myself. (Definitely a two person activity.)Good looking doors
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon Philip,
Thank you so much for your wonderful review. We’re delighted to hear that your new oak doors arrived safely and that you’re pleased with the quality and appearance.
It’s great to know the delivery matched your expectations too, our drivers always aim to be as helpful and courteous as possible. We appreciate you taking the time to share your experience.
Kindest Regards,
The Deanta Team
Just taken delivery of Windsor white…
Just taken delivery of Windsor white primed doors and just from helping to take them into the house we can tell the quality of them.
Easy ordering service, kept up to date with delivery details and delivery guy was great and very helpful.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon Catherine,
Thank you for taking the time to share such a fantastic review. We’re thrilled to hear that your Windsor white primed doors have made a great first impression and that the quality stood out straight away.
It’s wonderful to know the ordering process felt smooth, the delivery updates were clear, and that our delivery driver was helpful on the day.
We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
The delivery driver was fantastic and…
The delivery driver was fantastic and delivered with care, he went above and beyond.
12. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon Victoria,
Thank you so much for your wonderful review. We’re delighted to hear that your delivery driver made such a positive impression and went above and beyond to ensure your order arrived with care.
We’ll make sure your kind words are passed on to the team and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Amazing service
Amazing service . Very polite and approachable. Would definitely recommend. Door quality is more than what I paid for . Will definitely buy from them again . Thanku
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning,
Thank you so much for your wonderful review. We’re delighted to hear that you found our service polite, approachable, and great value for money. Knowing that the door quality exceeded your expectations truly means a lot to us. We appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
A second delivery from Deanta which was…
A second delivery from Deanta which was as excellent as the first.
From Katie who answered my queries to the transport manager who was able to accommodate my delivery time and the driver who was polite and helpful.
Deanta have a very professional approach to their customers and as a result deliver excellence as standard.
Thank you.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Adrian,
Thank you so much for leaving such a thoughtful review. We’re delighted to hear that your second delivery with Deanta was just as excellent as the first. It’s wonderful to know that Katie, our transport manager, and your driver all played a part in making your experience smooth and positive.
We take great pride in delivering a professional service from start to finish and appreciate you taking the time to share.
Kindest Regards,
The Deanta Team
Shocking attitude from the first…
Shocking attitude from the first delivery driver (there ended up being 2). Delivery was described as delivery to the ground floor and not more than 10m from the front door and this was confirmed by the logistics team when being booked in. My reality was the driver refused to help me carry them in meaning they would have been left outside on a pallet in the rain. I had no choice to refuse the doors as couldn’t risk them getting destroyed. The driver had already unloaded them off onto my drive but proceeded to asked me for help to reload them! I refused as he had earlier. I then got a cancellation email stating that the delivery was unsuccessful because I wasn’t available to assist which complete lies as well as infuriating. The driver couldn’t reload the doors himself so they sent another driver to help him (2.5 hrs after the initial delivery). The second driver was a gentleman and offered to complete the delivery whilst the first driver sat back and watched. Eventually got the service promised and paid for but not without a morning of sever stress.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon Paul,
Thank you for taking the time to leave your feedback. We are sorry to hear that you were dissatisfied with your delivery experience and appreciate you bringing your concerns to our attention.
We understand there was frustration surrounding the delivery expectations on the day, and we regret any inconvenience caused as a result. We are pleased that the delivery was ultimately completed and appreciate the professionalism demonstrated by our drivers throughout the process.
Following your feedback, we have reviewed the communication surrounding this order internally to ensure delivery expectations are made as clear as possible going forward.
Kindest Regards,
The Deanta Team
Absolutely delighted with the doors I…
Absolutely delighted with the doors I ordered, although doors were supplied from a local main timber company not directly from Deanta.
I bought 4 Montreal light grey oak doors and the quality really surprised me how good they actually are, the chippy who fitted doors said they were the best quality doors he has ever fitted.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Gary,
Thank you so much for your brilliant feedback. We’re absolutely delighted to hear how pleased you are with your Montreal Light Grey doors. It’s fantastic to know the quality exceeded your expectations.
Hearing that your carpenter described them as the best doors he’s ever fitted is truly wonderful. We take great pride in the craftsmanship behind our products and appreciate you taking the time to share such kind words.
Kindest Regards,
The Deanta Team
Avoid buying from denta door suppliers
Avoid buying from denta door suppliers. Really bad service from delivery driver won't even help me put the under shelter left outside in the rain.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Samad,
Thank you for your feedback, and we’re very sorry to hear about your recent delivery experience. This is not the level of service we aim to provide.
We understand how frustrating it must have been, especially with multiple doors involved, and we apologise that this was not handled properly.
We will be sure to pass your feedback onto the necessary teams to ensure this can be rectified going forward.
Kindest Regards,
The Deanta Team
Absolutely first class
Absolutely first class. Great product, beautiful quality, good trimming alliance (much bigger than the competition), reasonable prices, fast delivery, well packaged, good driver, arrived in perfect condition. 10/10. My only suggestion is to also offer frosted glass.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon John,
Thank you so much for the fantastic review. We're delighted to hear that the quality, sizing, packaging, delivery, and overall experience all hit the mark for you.
We appreciate your feedback regarding the frosted glass and will be sure to pass this on when it comes to expanding our range.
Thanks for taking the time to share your experience.
Kindest Regards,
The Deanta Team
Don't buy
Don't buy
Terrible company
Terrible products
Terrible service
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Sam,
This review does not reflect the standard Deanta operates to.
Deanta works solely through approved stockist partners, who manage orders and transactions according to their own processes and requirements. As such, decisions relating to orders are made at stockist level.
Feedback is reviewed as part of our ongoing quality checks, and we continue to work with our partners to maintain consistent standards across the network.
Kindest Regards,
The Deanta Team
Deanta were brilliant
Deanta were brilliant. Great service,(again) Great product.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Christopher,
Thank you so much for your lovely review. We're delighted to hear you had another great experience with us and that you're happy with the product. We really appreciate you being a returning customer.
Kindest Regards,
The Deanta Team
Vastaus yritykseltä Deanta UK
Good Morning Tommy,
Thank you so much for your review. We’re delighted to hear you had a great experience with our delivery driver. We’ll be sure to pass your kind words along to the team.
Kindest Regards,
The Deanta Team
Great delivery
Delivery when it finally happened was great.
The mistake was buying from Buildworld... big mistake.
Delivery guy was brilliant, any doors I need I'll buy direct now I know about them.
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Andy,
Thank you for your kind feedback. We're really pleased to hear that the delivery itself went smoothly and that our driver made a great impression. We’re sorry to learn that your experience with the stockist caused frustration along the way.
We appreciate you taking the time to share and look forward to assisting you further in the future.
Kindest Regards,
The Deanta Team
Fantastic experience with Deanta
Fantastic experience with Deanta, ordered my doors on Monday delivery was arranged for Wednesday and got an email to say they would be delivered between 10 and 12 and the driver phoned to say he was 5 minutes away. Very friendly delivery driver.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Afternoon George,
Thank you so much for your fantastic review. We’re delighted to hear that your experience with us was smooth from start to finish. It’s great to know your delivery was arranged quickly, arrived exactly within the promised time window and that our driver made everything even easier with a call ahead.
We really appreciate you taking the time to share your feedback and we’re thrilled you’re happy with both the service and the delivery. Enjoy your new doors.
Kindest Regards,
The Deanta Team
Your driver went over & beyond what I…
Your driver went over & beyond what I expected him to do, he singly handed carrier all 15 of my solid Oak doors into my garage for me…. A big credit to the company!!
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Miles,
Thank you so much for your fantastic review. We’re delighted to hear that your driver went above and beyond for you. Carrying all 15 solid oak doors into the garage single‑handedly is no small task, and he’ll be thrilled to know his hard work made such a positive impression.
He truly is a credit to the team, and we really appreciate you taking the time to share your experience. We will be sure to pass your kind words onto him.
Kindest Regards,
The Deanta Team
Doors delivered satisfactory
Doors delivered satisfactory, Paul the delivery driver very nice and my husband helped him put the doors in the garage.A good service.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Patricia,
Thank you for taking the time to leave such a fantastic review. We’re really pleased to hear your doors were delivered safely and that Paul made a great impression. We appreciate that your husband was able to give him a hand getting everything into the garage too.
We’re delighted the service met your expectations and truly appreciate your feedback.
Kindest Regards,
The Deanta Team
Clive, our delivery driver
Our delivery driver, Clive, was excellent. Our house is not easy to find and although the satnav directed him a mile down the road he used his common sense.
The delivery spot was quick but not a lot of notification given. It all worked well for me though.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning,
Thank you for your brilliant review. We're delighted to hear that Clive took such great care with your delivery. He'll be pleased to know that his initiative made a real difference.
We appreciate your feedback regarding our notifications and will be sure to pass this onto the correct team, despite this it's great to hear that everything still worked smoothly for you. Thank you for taking the time to share.
Kindest Regards,
The Deanta Team
Fabulous customer service.
Fabulous customer service.
Phone call in advance of despatch, followed by tracked delivery which arrived on time.
Delivery driver couldn’t have been more helpful, and the door was exactly as advertised. 10/10
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Deanta UK
Good Morning Malcolm,
Thank you for the fantastic feedback. We’re delighted to hear you had such a smooth experience, from the advance call and tracked delivery to the on‑time arrival. It’s great to know our driver was so helpful and that the door matched your expectations perfectly.
We appreciate your recommendations and thank you for taking the time to share.
Kindest Regards,
The Deanta Team
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