I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Näytä lisää
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Näytä lisää
Ryan D was able to resolve my CD questions very quickly and straight to the point. He also walked me thru alternative way to accomplish the same on website by myself. DCU has been providing wonderful... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Yhteystiedot
Donald Lynch Boulevard 220, 01752, Marlborough, Yhdysvallat
- dcu.org
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
BEST CUSTOMER SERVICE I EVER HAD SHE…
BEST CUSTOMER SERVICE I EVER HAD SHE WENT ABOVE AND BEYOND TO HELP ME SHE DESERVES A RAISE!!! Her name is Lakeesha !!! Best person I ever spoke to on the phone she knows how to do her job very well and was very fast
Dcu has the best customer service team!
Spoke to Nina & Esmonia on the phone today regarding a loan process. They both were extremely knowledgeable, sweet and quick. I wish all business calls were like these two calls that I had with these wonderful women. What a pleasure and a breath of fresh air! Thank you both so much. I feel smarter!
Best customer support, I'm totally satisfied with service…
I'm totally satisfied with service support team
I talked with Jessica Sunday night and…
I talked with Jessica Sunday night and she got me up and running on the website again. She knew excatly what to do and was very polite and helpful. Ty again Jessica
Excellen service from Savan all the time
Great customer service
The time she spent with me and her help…
The time she spent with me and her help was great
Odalisa Was really good
Odalisa Was really good, she provided excellent service
Steven is knowledgeable and has…
Steven is knowledgeable and has excellent customer service.
Serena made my process smooth and…
Serena made my process smooth and quick! Thanks Serena
Very professional and kind assistance…
Very professional and kind assistance was given to me , answered all my questions I had in a friendly manner
In It Together
Your representative stuck with me through the application process and walked me through some of the more arduous and confusing aspects. She was very kind and very patient and together, we got the job done!
She is awesome and politely helped me…
Natasha is awesome and politely helped me to resolve my queries. I would like to appreciate her efforts and being top of making customer happy.
I always expect good service from the…
I always expect good service from the DCU people who answer, and this time if anything it was better. He really listened and helped, didn’t corner me or try to fit me into a pattern, etc. He kindly asked what I needed, like my balance since I couldn’t sign in. Really the best service anyone could give. Thank you for maintaining your high standards for service. It’s a good reason to stay with a credit union and not migrate to a bank. He was a real example of how to treat a customer. I don’t remember his name but I do remember his help.
DCU Rocks!
Tyler was very helpful, pleasant and professional. He answered some questions and took care of 3 different needs. Very efficient!!
Great customer service
I had called about an auto loan. Chris handled my qtns very well.
Excellent customer service provided by…
Excellent customer service provided by Justin. He was really patient and was able to solve the issue without even going to the local branch. Saved me time. Thanks once again Justin
The representative was very helpful…
The representative was very helpful with the information I needed to process an Auto Loan.
Soraya was very helpful and friendly.
Soraya was very helpful and friendly.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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