I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I always reach out to DCU for general or personal information. I really do appreciate having the ability to apply for a quick loan. Easy assess using the DCU app. Rather I am on the phone or in-person... Näytä lisää
Thank you, Su, for being incredibly thorough throughout our entire process. When we first walked in, we weren't sure what to expect, but you have truly exceeded our expectations greatly. We really app... Näytä lisää
I had a wonderful experience refinancing my auto loan through DCU. I’ve been with DCU since 2013 and unfortunately had to go with another bank for a new vehicle when I moved out to Utah in 2024. I had... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
DCU - Digital Federal Credit Union - Come to us for a better deal on free checking, auto loans, mortgages, credit cards, savings, insurance, business banking, and more. What can DCU save you? Plenty.
Yhteystiedot
Donald Lynch Boulevard 220, 01752, Marlborough, Yhdysvallat
- dcu.org
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
She took time to answer my question…
She took time to answer my question walking it down and then told me about the checking account where I could benefit from opening up in a free tax and 0.5 interest rate
Odette was quick to navigate my problem…
Odette was quick to navigate my problem and solve it.
Great experience getting a vehicle loan…
Great experience getting a vehicle loan with Kevin.
Quick easy very polite and helpful
Quick easy very polite and helpful
Joe was very helpful and patient with…
Joe was very helpful and patient with all queries and provided all information in great detail
The lady was awesome
The lady was awesome, actually every time I interacted with a DCU agent was very kind and helpful and this last one was awesome as well went back and forth for helping me with my application, I appreciate her and all the help she gave me.
Wonderful customer service
Wonderful customer service! Huge shout out to Mary, who explained things thoroughly and made things easy to understand. She was extremely helpful and personable.
Júlia was an excellent teller!
AJ was very helpful
Fraudulent transactions of thousands of dollars
This was an interaction because somebody had hacked into my DCU account and did thousands of dollars of fraudulent transfers and ACH charges. I was very stressed over this situation and Tawana did an excellent job of making me feel comfortable. She worked with me to identify all of the fraudulent charges. In spite of my interruptions she maintained a professional and confident approach to solving my issues Thank you Twana and DCU
Soumil good and excellent service
Soumil good and excellent service
Gabriella was very helpful and…
Gabriella was very helpful and knowledgeable.
My request was speedily dealt with
My request was speedily dealt with. The customer service person was polite and clear in her instructions and explanations.
Great Customer Service by Aditi
Aditi was very professional and answered all of my questions thoroughly.
Soumil was very king and respectful
Soumil was very king and respectful. He provided great customer service skills and was very helpful.
I liked the service I received
I liked the service I received, thank you Odalisa
Very clear with the process and…
Very clear with the process and explained very well
Great, As always
As always, the DCU representative was knowledgable and helped me get thru the situation
Great customer services from Imma she…
Great customer services from Imma she answered all my questions
-Arturo
Thank you Sandi C at DCU
I have been a member of DCU for more than 20 years and always the customer service calls are a pleasant experience. Their agents have always been clear, respectful, and patient. Today was no different.Sandi C the agent who served me was helpful, patient and respectful. She went beyond fully answering the questions I was calling about, to advising me on how to set up email alerts related to my account. She also explained to me the process of transfering funds from external linked accounts to my DCU account.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.








