Davidsons Homes Arvostelua 

PURCHASE AT YOUR OWN RISK! The experience with Davidsons has been atrocious, worst builder and customer service I’ve ever experienced. House design is lovely, build quality is poor, customer service is a joke! Can’t plan for toffee, make false promises and then deny all knowledge. I’ve even met with the MD but unfortunately even that was pointless! 7 months after serious issues raised and still not sorted. House wasn’t maintained prior to our purchase which has even further issues. My advice steer well clear, spend your hard earned money elsewhere and seriously consider if it’s worth the hassle.

Update; It’s now May 2021 and approaching two years since my purchase. Unfortunately all of the above is still true, my property remedials unresolved and now made worse by poor administration. My boundary was changed by then after purchase, utility companies not properly informed of dates of responsibility and the lies continue, damage being caused to my property when they do bother to attend and now serious safety issues that present a risk to my young children!!!

Having looked around carefully at the number of house builders in the area we wanted to live, Davidsons were a front runner for us from the start. We were incredibly impressed with the beautiful street scenes they have created on the 3 developments we visited. They were all consisent and well thought out.

The design of the home we chose with them is really excellent. We really love the choices we were able to make for our home, and the great online portal where we could choose our extras from home.

What has made our buying experience really unique and special, is the incredible service, which is what I call "good old fashioned customer service". So many builders we visited were clearly cutting back on specification or service, yet Davidsons have not done this. From the moment we reserved, we felt really looked after and cared for as a customer. This hasn't stopped since we moved in. On our completion day, we even had a visit from the Customer Liaison Manager to check we were OK towards the end of the day. What a nice touch!

Since we moved in, anything we found in terms of snagging has been fixed really quickly and without any fuss, and we've had hardly any to speak of.

As with any new home purchase, and we have had 4 now, you always get some lumps and bumps along the way. However, Davidson's personal touch to customer service has excelled our expectations and we wouldn't hesitate to recommend them anyone and we are very happy with our decision.

Terrible builders, brought house in march 2018, alot of silly little snagging issues, a few major ones, one being the main bathroom toilet has been leaking water under the flooring until we noticed the floor getting wet. In February 2021 we had a leak, the plumber came out and told us it was due to a pipe not being correctly installed originally, as the olive could still move, so had never been tightened, but as out warranty ran out in March 2020 davidsons accepted no responsibility or liability! Joke of a company and ALL flooring downstairs is having to be replaced through insurance!

I’ve Bought a 4 year old Davidson’s house in ibstock , on inspection seemed sound but upon moving in we noticed an issue with ceilings making a cracking sound , turns out they had a major issue when building them with acoustic cracking , I’ve contacted them about it and got told due to the age of the home they wouldn’t do anything about it, they replaced a number of plots ceilings and floors but only to those who complained even though they new of the problem, contacted NHBC who also knew of the problem but again couldn’t do anything about it , I’m left with having to pay £8000 to fix an issue they were well aware of,

I’ve spoken to other residents who still have the same issue but gave up dealing with Davidson’s due to other snags , Don’t be fooled by an NHBC warranty as your home would need to be falling down for it to be covered

We also have problems with birds being able to access between floors through gaps in the eves through shoddy workmanship, again not covered by NHBC and Davidson’s don’t care , buy at your own risk , disgustingly bad quality and even worse attitude towards the home owner

People considering buying a home on their new sites like grange road hugglescote will see me actively putting off potential buyers when this lock down is over

Poor finish, uneven wall and ceilings, unfinished when we moved in.
Recently moved into property, to discover the finish and workmanship was poor. Not what we were expecting from Davidsons, we brought in confidence thinking they were one of the better house builders we had seen.

The ceiling is lumpy, bumpy, trowel marks, raised areas of plaster. Most of the ceilings have This problem. All the walls have raised bumps and have not been plastered smooth with trowel marks up and down the walls. Corners and around the windows is very poor and have never lived in a property with such poor workmanship before around corners and window sills etc. Some areas have been rubbed down prior to us moving in but un finished, left with dust and an areas of wall which have been sanded and not re painted.
Overall property seemed ‘Rushed’ and unfinished. Even down to the front door area, which had a really untidy paint work compared to other properties on the estate. We brought in confidence but perhaps we should have been more prepared. Disappointed, whilst an effort is going to be made to rectify this along with other snags that have occurred. What an awful situation to have to rub down and create all that dust in your new shiny home.

I purchased a Davidsons home in January 2019 and still have the vast majority of the snagging issues outstanding, even after 18 months of regular chasing. Customer care is non-existent and we have been consistently fobbed off. Many of the issues are dangerous to my young family and Davidsons have shown a complete disregard to this despite marketing the property as a family home. From talking to other residents on my estate and to the various contractors that have been over this is far from an exceptional experience.

What follows are a selection of the issues we have / are experiencing and they are presented in no particular order, but I’m sad to say that these represent only the tip of the iceberg…

The front and rear lawns are largely dead and are very dangerous due to large rocks pertruding due to lack of topsoil, there is builders waste discarded in the borders and nails sticking out of fence panels where they've missed supporting joists.

The hedge at the front of the house had large gaps where care hadn’t been taken when it was planted. It has allegedly been fixed but doesn’t look a lot better.

When we moved in the primary bathroom leaked through the kitchen ceiling due to poor installation of the bathroom suite.

The drive and garage regularly flood. The standing water froze through winter making the drive incredibly hazardous.

The cross-hatching on the front windows is poorly designed and has had to be fixed twice already.

The panel on the dishwasher door (supplied by Sherwin Hall of Leicester) has repeatedly come away and has already been replaced three times. Numerous other kitchen units have had to be replaced due to carelessness during the build.

The kitchen extractor fan does not work so the kitchen fills with smoke and steam whenever you cook.

Internal doors are poor fitting and have very large gaps beneath them and are therefore very drafty.

The house / garage were extremely dirty when we moved in so we had to get an emergency clean performed straight away. Much or the grout on the bathroom / hall floor tiles is stained beyond repair.

The heating element in the boiler burnt out and tripped the RCU, when the engineer came out to replace it he struggled to remove it due to it being poorly installed and very badly mangled.

The house alarm has stopped working, this has been raised but I’m still to hear anything…

Our £500 deposit wasn’t returned for nearly 6 months after completion despite constant chasing which involved solicitors and additional costs.

I have a very young family and haven’t had a new build survey performed so the above are just a few of the obvious issues. I am sure there are many others which I am yet to discover. I chose a Davidsons home as I believed that a new build would suit us as we’re time poor and didn’t want to spend an inordinate amount of time renovating a house. I’m sad to say I’ve spent an inordinate amount of time battling with Davidsons instead. They simply do not respect their customers and I wholeheartedly regret ever buying one of their homes. I’m only writing this now due to utter exasperation and a last ditch attempt to get them into action, I’ve held off until now to protect their reputation as I, like many others, will no doubt one day want to sell the house so a poor reputation will also hit me in the pocket, insult to injury..!

Their work is terrible, unfortunately they choose good locations to build their properties. Please consider reading their reviews before you buy their properties. When you make complaints it’s like they will send apprenticeships to come and do the investigations. You will hear different opinions. I have a leaking ceiling and it’s getting worse. When I asked if it will affect the bedroom I was told no. Only to be greeted by a mouldy carpet when came back home after the weekend. Instead of enjoying my new home I am actually depressed😔!. I absolutely have no confidence in their work.

As a first time buyer, buying your new home can be a very daunting experience. Davidsons throughout reservation, completion, to now (6 months post op), have been nothing but supportive and helpful and I feel so lucky to have bought my first home with them. There have been little snags but they have been dealt with in a timely manner with no dramas. Would recommend!

Davidsons Homes are an absolute disgrace of a company. Their greed knows no bounds. They will lie to you at every opportunity.

The company is rotten from top to bottom. Their sales people are completely dishonest and no one at Davidsons cares, especially not the management and directors. Customer service is appallingly bad.

They go through sales managers and site managers incredibly quickly so there's no coherence to your dealings with them and the staff are quite comfortable lying to you to keep you quiet, probably because they know they won't be there for long anyway. There are no consequences for the staff that lie to you because Davidsons do not care about it or want to investigate it.

The Consumer Code for Homebuilders or the NHBC will not protect you. They are a scam that is run by the housebuilding companies and are not fit for purpose. This industry definitely needs an independent ombudsman to regulate it so these cowboys can't get away with doing whatever they want.

Buying a home will be one of the biggest decisions you'll make, don't let these clowns ruin it for you!