Vanessa has been a little gem always helpful she goes above and beyond at all times we would not be where we are without her! Julie Bramble then took us to the next stage, her help and support has b... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Our agent Dolly at the Portsmouth branch has been fantastic with great communication and following up on our viewings. She is always pushing to help us find the right property and making contact as so... Näytä lisää
I want to say a huge thank you to the whole team at Waterlooville Cubitt & West for helping us to find our first home which we also hope to be our forever home. Every single person we spoke to, with s... Näytä lisää
Alessandra was very kind & helpful, gave us all the information we needed and answered all the questions clearly, she was very knowledgeable, polite, and professional . We have been very happy with... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Cubitt & West
Yrityksen kirjoittama
Founded in 1930, Cubitt & West is one of the premier estate agencies in the Southeast of England, helping generations of families move across Surrey, Sussex, and Hampshire. As a key part of Arun Estates—one of the region's largest independent property networks—the agency combines local expertise with substantial marketing reach.
With a network of high-street branches, Cubitt & West offers a comprehensive suite of services, including residential sales, lettings, and property management. They also provide in-house mortgage services via Mortgage Matters and conveyancing support, ensuring a smooth and streamlined journey from initial valuation to completion.
What truly sets Cubitt & West apart is their proactive approach to marketing. They utilise high-quality professional photography, virtual tours, and a vast, connected buyer database to showcase properties across the UK's major portals. Driven by a philosophy that prioritises unmatched customer service, their highly trained staff work to make buying, selling, or renting as stress-free as possible. Whether you're a first-time buyer or a seasoned landlord, Cubitt & West remains a trusted partner in the regional property market.
Book a free valuation>There are so many reasons to choose:
Yrityksen kirjoittama
- Industry leading marketing
- Professional photography
- The best prices around
- Largest network of offices
- Easy to use website
- But we think you should choose us for a completely different reason! Our commitment to providing the very best customer experience (the kind we would want to receive ourselves) is the only reason you need.
Get in touch today!
The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.
Yhteystiedot
Yhdistynyt kuningaskunta
- cubittandwest.co.uk
4,6
Erinomainen
6 t. arvostelua
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I wanted to specifically recognise…
I wanted to specifically recognise Thomas Goodchild for the support he has given me throughout what has unfortunately been a very difficult tenancy experience.
I first dealt with Thomas shortly after my tenancy began, when an arrangement I had agreed prior to signing had not been properly communicated internally. Thomas took the time to understand what had happened, reviewed the correspondence I provided and resolved the issue for me fairly and with genuine understanding.
When more serious issues arose with the tenancy and I was struggling to get a response, I reached out to Thomas again. Although the matter was not directly his responsibility, he helped me escalate it to the appropriate people, which ultimately resulted in me getting the response I needed.
Most recently, Thomas has supported me through the checkout process. Once again, he has been responsive, kind, clear and genuinely helpful, making sure everything was properly documented and explaining what was needed from me.
What stands out is that this wasn't a one-off interaction. Every time I dealt with Thomas, he showed the same professionalism, empathy and willingness to help. During an experience that has been incredibly stressful both personally and financially, being treated with basic human kindness genuinely meant a lot.
Thomas is a real credit to the team and I wanted to make sure his individual service was recognised. Thank you, Thomas.
21. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are truly grateful for your incredibly kind words and for taking the time to share your positive experience. It means a great deal to us to hear that our team member Thomas provided such exceptional support during what you described as a challenging tenancy. We are so pleased that he was able to assist you with the initial arrangement, escalate serious issues effectively, and guide you through the checkout process with professionalism and genuine understanding. We are committed to ensuring our residents are treated with kindness and respect at Cubitt & West, especially during stressful times, and we are delighted that this was your experience. Your feedback highlights the dedication we strive for in our service.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
Good Service
To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
More than a decade of support
We have used C&W for over a decade to let and collect rent for our properties. The service has been at a consistent high standard. When things have gone wrong they have always worked hard to correct them. Our most recent let was complicated by temporary evacuation of the block of flats. The C&W team was particularly supportive and flexible as we navigated our way through this exceptional situation. And when the prospective tenants failed referencing, they quickly identified another tenant, who is now moved in.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so pleased to hear about your decade-long positive experience with our services at Cubitt & West Portsmouth. We truly value your loyalty and are glad our team could provide exceptional support during the recent challenging situation with your property. We always aim to ensure smooth transitions for our clients. Thank you for your wonderful feedback Sophie!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
I had a very positive experience with…
I had a very positive experience with Cubitt & West. The process was handled professionally and efficiently, and communication was clear throughout.
In particular, Thomas Goodchild was extremely helpful, responsive and professional. He was quick to answer questions, kept me updated and was always happy to help resolve any issues along the way. It made the overall process much easier and gave me confidence that everything was being dealt with properly.
I would happily recommend both Thomas and Cubitt & West to other landlords.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are delighted to hear about your very positive experience with us at Cubitt & West and that the process was handled professionally and efficiently. It's wonderful to know that our team's clear communication made everything easier for you. We truly appreciate your recommendation.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
Toooooo slow
Toooooo slow and service not good enough for amount of percentage we paying bad communication
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Had a great experience with Cubitt &…
Had a great experience with Cubitt & West. Karen and Katerina. Very happy to have completed my purchase. Sinead
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We're so happy to hear that you had a great experience with us at Cubitt & West and that we could help you complete your purchase!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
Cubitt & West Shirley branch have been…
Cubitt & West Shirley branch have been fantastic throughout the sale of my property. A special thank you to Mia, Maddie and Caitlin for helping the sale goes as smooth as it could be. There were a few set backs on my part but they were always very helpful and understanding. There was always someone on the end of the phone to talk me through things and nothing was ever too much trouble. I would highly recommend Cubitt & West.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so pleased to hear about your positive experience with us at Cubitt & West Shirley during the sale of your property. It's wonderful to know that our team provided helpful and understanding support, especially when facing setbacks. We always aim to be there for our clients, and we appreciate your high recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
Excellent Service!
We recently purchased our new home and had the pleasure of dealing with Esme and her team throughout the process. From start to finish, Esme was absolutely fantastic.
She was professional, friendly, patient and incredibly supportive throughout what could have been a very stressful process. Her communication was excellent, she always kept us updated and she went above and beyond to help keep everything moving forward.
Esme genuinely cared about helping us get into our new home and was always there whenever we had questions or needed reassurance. Her professionalism and personal approach made such a difference to us.
We are so grateful to Esme and the whole team for all their hard work and support. We would highly recommend them to anyone looking to buy a new home. Thank you so much, Esme!
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are incredibly grateful for your wonderful feedback and so happy to hear about your positive experience during such an important time. It's truly rewarding to know that our team's dedication, professionalism, and personal approach made a significant difference in helping you settle into your new home. Your kind words are a great encouragement to us all, and we sincerely appreciate you recommending our services at Cubitt & West Sutton. Thank you for choosing us!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
Abbey Kitchener made every process easy…
Abbey Kitchener made every process easy for me, thank you cubist and west thank you Abbey for your nice and easy customer service assistant
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so glad to hear that our Abbie and our team at Cubitt & West Crawley made your experience easy and provided excellent service. We truly appreciate you sharing your positive feedback with us!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
Havant branch
I bought a property through the Havant branch. Wasn’t the smoothest of sales, due to myself hiring some solicitors that weren’t helpful. Julie Bramble was who I dealt with throughout the sale and she was nothing short of exceptional. Being a first time buyer, she was extremely helpful and understanding the whole way through.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We're so happy to hear about your positive experience with our team in Cubitt & West Havant, especially as a first-time buyer. It's wonderful to know our team provided exceptional support throughout your property purchase. We appreciate your kind words.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5021
The whole team led by John O Neil in…
The whole team led by John O Neil in Woodingdean delivered a fantastic service. Kind, thoughtful and professional. Well done and I now have a beautiful flat in the Brighton Marina !
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We're so happy to hear our team at Cubitt & West Woodingdean provided you with such a fantastic and professional service. We appreciate your kind words and are delighted you found a beautiful flat!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
Thanks Cubitt & West
Cubitt & West quickly found a buyer for our flat in a difficult market. At every stage of the transaction when we were having trouble with our buyer or solicitors, Katie was available to listen to our concerns and intervened personally to get things back on track. A big thankyou to Katie and her team!
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so pleased to hear that we were able to find a buyer for your property even in a challenging market. It's wonderful to know that our team at Cubitt & West Sutton were there to support you and personally intervene to keep things moving forward. Your kind words are greatly appreciated!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
Fabulous Service
Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
Amazing Letting Agents
I had a fantastic experience with Emily as my letting agent. Her customer service was absolutely amazing from start to finish. She was friendly, professional, helpful, and made the whole process so easy and most importantly stress-free!
I had my viewing and, incredibly, moved into my new home within just one week! Emily was always there to answer my questions and kept everything moving smoothly.
I’m really grateful for all her help and support in finding my new home. I would highly recommend Emily to anyone looking for a letting agent, truly excellent service! 🏡✨
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so pleased to hear about your fantastic experience and that we could make your move stress-free. It's wonderful to know our support helped you find your new home so quickly. We truly appreciate your kind words and recommendation of Cubitt & West!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021
Just wanted to say how pleased I was…
Just wanted to say how pleased I was with the team at the Patcham branch. Eloise and Veronica have been a pleasure to work with throughout and I have to make a special mention to Zak who came out late on a Friday August bank holiday weekend to help me get settled in. I would not hesitate in recommending them and look forward to working with them again in the future.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so pleased to hear about your positive experience with our team at Cubitt & West Patcham. It's wonderful to know that our colleagues were a pleasure to work with and that one of them went above and beyond to help you settle in, even on a bank holiday weekend. We truly appreciate your kind words and recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
Not professional
Emily & Holly mixed up the days of viewing and then asked for a confirmation via email three hours before the correct viewing. I confirmed 1,5h prior to the viewing but they did not show up anyway.
Viewing houses makes you busy and you can’t be expected to check your emails constantly.
They claimed they could not call me since I do not have a UK number. I’m on both WhatsApp and Viber. It’s 2026.
Not professional.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Thank you Leatherhead branch
We brought a house through Cubitt & West dealing with the Leatherhead office. While our assigned sales progressor (who wasn't based at the branch) was a bit non-existent at times, the local team completely made up for it. We are so glad we had Alia and Jo leading the way, they were brilliant, professional, and kept everything on track. Huge thanks to them for getting us across the finish line!
5 stars for the Leatherhead branch but the Cubbit and West really have to consider the sales progressor role, as we felt our assigned sale progressor wasn't contactable and not personable at all (hence not awarding a full 5 starts). We are fortunate we had the leatherhead branch who led the way for us instead. Thank you!
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are so pleased to hear about your positive experience with our local team at Cubitt & West. It's wonderful that our colleagues were able to provide such brilliant and professional support, keeping everything on track for you. We truly appreciate your recognition of their hard work in getting you across the finish line. We also acknowledge your feedback regarding the sales progressor role and the contactability issues you encountered. We are always looking for ways to improve our services and your comments are invaluable in this process. Thank you for sharing your detailed feedback.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
Viewings with Lucia
Lucia was very helpful and answered all my questions on the 2 viewings that I had on the 29 of August at 58 Constable and 2 Aldingbourne Close. She was very accommodating, with a smile on a her face and polite. She did her best and I want to acknowledge her being open to share her knowledge. I hope we can build an amazing working relationship.
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are absolutely delighted to hear about your positive experience with us at Cubitt & West! It's wonderful to know that our team member was so helpful, accommodating, and knowledgeable during your viewings. We truly value your kind words and look forward to building a strong working relationship with you.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
Recommend
I would like to recommend the team at Emsworth with special mention to Joe and Katie
I would also like to give particular thanks to Julie Bramley who kept the lines of communication open during the process.
She was always available for queries no matter how small
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We are delighted to hear about your positive experience and that our team provided such excellent support at Cubitt & West. It's wonderful to know that communication was consistently clear and helpful throughout the process.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
Effencent
After the completion, it let me know the key is ready 👍
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cubitt & West
We're so glad to hear that everything was ready for you! We appreciate your positive feedback of our services at Cubitt & West.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
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