We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Näytä lisää
Yritys on vastannut
I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Näytä lisää
Yritys on vastannut
Helped by a friendly, knowledgable agent, who quickly and efficiently sorted out a more complicated itinerary. Very competitive pricing for our trip. Would recommend.
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Yhteystiedot
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Yhdistynyt kuningaskunta
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
4,9
Erinomainen
504 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lynne was as always outstanding and…
Lynne was as always outstanding and gave us all the assistance needed to secure a good cabin on deck 11 at a decent price.
Our ninth cruise through Lynne.
None better
Very best
Peter
22. elokuuta 2026
Oma-aloitteinen arvostelu
Excellent service
Lauren Bishop was excellent made us feel really important as if she really cared that we got the right cruise.Would certainly use you again!
13. elokuuta 2026
Oma-aloitteinen arvostelu
The best ever I’ve been using various…
The best ever I’ve been using various cruise agents but the cruise line deserve 6 stars they go above and beyond to make your cruise special
Thanks so much
Michael
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Benedict Simmonds was extremely helpful…
Benedict Simmonds was extremely helpful and knowledgeable helping me make my reservation.
12. elokuuta 2026
Lauren was very helpful and informative…
Lauren was very helpful and informative she is a credit to your company
11. elokuuta 2026
Will book again
I have booked with the Cruise Line several times now and have been more than happy with their service. The communication is very good, competitive prices and friendly staff, will book my future cruises with them.
10. elokuuta 2026
Vastaus yritykseltä The Cruise Line
Hi Louise,
Thank you for this lovely review. We're really glad you keep coming back and that our service has consistently hit the mark. We look forward to helping with your next cruise! 🚢
Very professional
Our consultant, Paul, was extremely helpful and got us the best deal for our holiday
7. elokuuta 2026
Vastaus yritykseltä The Cruise Line
Thank you for leaving us a review, Janice!
Really pleased we got you the best deal - that's always the aim! Hope you have a fantastic time on Windstar and Silversea 😊
I have said this numerous times
I have said this numerous times. Louisa did my bookings and she is always so good at dealing with the slightest thing, I have been booking with you for years and have never had to complain about anything
7. elokuuta 2026
Vastaus yritykseltä The Cruise Line
That means so much - thank you! After all these years, it's always a pleasure, and long may that continue.
Have a wonderful luxury cruise on Explora and Scenic! 🙂
Louisa
Dealing with the Cruiseline is always a…
Dealing with the Cruiseline is always a pleasure because our agent there, Jess, she is so friendly and efficient.
7. elokuuta 2026
Vastaus yritykseltä The Cruise Line
Thank you for this kind review, Margaret!
It's always a pleasure dealing with you too. Hope you have a fantastic time on board Queen Victoria next year 🚢
Excellent service as always
Almost all of my cruises are now booked with The Cruise Line and my go-to person is Jess. Unfailingly cheerful, friendly and provides superb service. I genuinely feel like she gives me the best deal she can and that she really knows the type of Cruise line/ship I'm looking for. Thank you for everything you do for me Jess, massively appreciated!!
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cruise Line
After booking so many cruises together, I feel I know exactly what you're after, which makes finding the perfect ship that much easier!
Looking forward to the next one! 🚢
Jess
I have used this company for about 20…
I have used this company for about 20 years, Lynne is our go to cruise booker!
Always feel confident when using them and they will try to match other offers.
A very personal service- a rarity these days!
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cruise Line
Twenty years is a remarkable show of loyalty - thank you 😊
Personal service is something we're committed to, and I'm really glad that still comes through. Looking forward to many more cruises ahead!
Lynne
Always prepared to go the extra mile to…
Always prepared to go the extra mile to get me what I need at a great price. Nothing is ever to much trouble. Jess is always there for us.
5. elokuuta 2026
Vastaus yritykseltä The Cruise Line
Thank you for this kind review!
Getting the right cruise at the right price is always the priority, and I'm glad that comes through 😊
Have a wonderful time on your upcoming cruises! 🚢
Jess
Vastaus yritykseltä The Cruise Line
Thank you for your review, Stephen!
Hope you have an amazing time on your luxury Emerald cruise🙂
Lauren
We have booked many cruises with them…
We have booked many cruises with them and received excellent service each time. Very helpful and efficient.
Always book our cruises with them.
5. elokuuta 2026
Vastaus yritykseltä The Cruise Line
Thank you for your feedback - It's great to have your continued trust, and we look forward to helping with many more cruises ahead!
Paul
A prompt and smooth transaction as…
A prompt and smooth transaction as usual. Thanks 😊
4. elokuuta 2026
Vastaus yritykseltä The Cruise Line
Thank you for the feedback, Brendan.
I hope you enjoy your upcoming cruises!
Louisa 😊
First time we have used The Cruise Line- we were not disappointed- far from it!
We have just booked a cruise for the first time with The Cruise Line.
We were so very impressed with the way our enquiry was dealt with by Paul. His professionalism, expertise and customer service were second to none.
We certainly will be returning to this company in respect of booking future cruises.
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cruise Line
Hi Lois,
Thank you for your feedback.
I'm so glad I could help you book your luxury cruise and that you had a brilliant experience with us. Here's to many more!
Paul
Vastaus yritykseltä The Cruise Line
Hi Frank, thank you for taking the time to leave us a review.
We hope you enjoy your Oceania cruise next year - it will come round quickly!
Paul
Excellent service
The cruise consultants, in our case Lynne Burt, add value to the process through their level of experience. The advice given is always useful in reaching a decision. The overall level of service is high.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cruise Line
Thank you for taking the time to leave a review.
I'm really pleased we found the right cruise for you and made the decision process straightforward.
Lynne 😊
Excellent service from Nikki
We have been booking our cruises with The Cruise Line for many years and have always been extremely happy with the service we have been given.Nikki has booked many Silversea Cruises for us and is always friendly,helpful and professional.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cruise Line
Hi Juanita, it's always such a pleasure booking your Silversea cruises and I'm so grateful for your continued loyalty over the years.
Here's to many more!
Nikki 🚢
Great service from the experts
Knowledgeable, friendly consultants, who really listen to a client's needs & work hard to get the best deal for the right cruise. Good communication throughout the process.
15. heinäkuuta 2026
Vastaus yritykseltä The Cruise Line
We really appreciate the kind words! We pride ourselves on understanding what our clients are looking for and finding the best deal to match.
Have a fantastic cruise! 🚢
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