CrewLounge AERO Arvostelua 

359
TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

From one of the fastest growing app developer with probably the best support I've ever experienced back in 2019, we found ourselves with apps packed with bugs and limitation and a support team which i... Näytä lisää

Saanut 5/5 tähteä

Perfect fit for airline lifestyle. Super appreciated the email feature that allows flights to be uploaded from company efb directly, time saving feature. But even when the manual flight upload f... Näytä lisää

Saanut 1/5 tähteä

Have been using the software since the previous app, did merge since I had lifetime package despite having to pay for the new software. Unfortunately the software for my company fails multiple times.... Näytä lisää

Saanut 5/5 tähteä

Very useful app for commercial pilot. Everything in one place. Many statistics, extra tools, quick support if you need any. I’m crew lounge aero user since September, I’ve already noticed they do thei... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. Lentoyhtiö
  3. Ilmailualan oppilaitos

Yrityksen kirjoittama

The new aviation suite for pilots, flight attendants, ground staff, training centers, aviation companies and aeroclubs. #crewlounge #mylifeinthesky


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

359 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 44 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(359)

24 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

An amazing tool, impressive roster manager!

An amazing tool, impressive roster manager! It made my organizational life better! Don’t hesitate and get it!

4. joulukuuta 2022
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

We are thrilled with this positive feedback, Fernando. Thank you for choosing CrewLounge AERO. #crewlounge

Saanut 5/5 tähteä

Fantastic support and backup

I moved to CrewLounge PilotLog from LogTen Pro just a few weeks ago, and for the price, which is 3X cheaper than LTP (a 3-year subscription still slightly less than 1 year of LTP), PilotLog has a full-featured import facility to not only bring your roster but also download all historical data from your airline portal. Not only does it have the roster importer, but it can also auto-fill flights by scanning the ACARS printout page, scanning your ACARS screen in the flight deck and ALSO interrogating the ADSB data and auto-filling from that. That’s 4 different ways that you don’t have to input a flight. Should, there be an issue and the airline portal is down etc, I can simply get the flight details via one button to interrogate the ADSB data.

It has ALL the same features as LTP, has many additional and actual time-saving features, and is one-third of the price.

Since moving over a few weeks ago, I have naturally had some teething issues with differences, but their support team has been first class.

First of all they fully imported my entire LogTen database into PilotLog. Secondly, once that was done I spent a bit of time checking the data to ensure accuracy. Having spotted some issues (not an issue with the app, but differences in the way the data is stored and displayed), I raised a number of support requests. ALL were answered within 24hrs. Their customer support is fast, helpful, and accurate.

I would HIGHLY recommend this app to any pilot, from students just starting out to experienced pilots with extensive logbooks.

30. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Best Software for aviation

I have been using pilot lounge for a good time and it made most of my schedule and logbook easy , some mior adjustments should be done but its not a factor , app is always improving , customer support always shares the solution feedback and quick in updates.
I use it basically to make my log , and roster check , it will gather all required info and put them in the logged flight , you have only minor adjustment to do if required but 90% its acurate apart from PF and PM duties.

Keep it up

29. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

We appreciate the time you took to write such a detailed review! If there is anything specific we can look into, do let us know via email. We are always looking to improve user experience. We'll be more than happy to assist you! #crewlounge

Saanut 5/5 tähteä

Great app great customer support

Great app great customer support
Highly recommended this app
Regards

25. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Thank you for providing us with valuable feedback, Nadeif! Your recommendation is much appreciated! #crewlounge

Saanut 5/5 tähteä

Well above human capabilities!

This Company is amazing! They offer integrated APP and services, covering the handling of Pilot’s situations and syncing needs, well above expectations.
Once started using their services and products, everything is becoming easy, synced, backed up, recorded…
They must have very capable “brains and hands”: they were able to setup the data export from the impenetrable CAAC APP (Chinese).
Then I told them about a new Company, and within few days they were able to import the roster from their calendar.
“Give them a problem to solve, and they create a solution”. Honestly, I admire such dynamic capable organization. Well done! They deserve the best recognition.

24. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Dear Irina, We’re glad that we were able to cheer your day. Trust us, you’ve made our day immensely better by sharing your experience! Thank you! #crewlounge

Saanut 5/5 tähteä

Up-to-date app and good support

The app is always being updated and new features are added regularly. Since the app itself is constantly involving if there are any issues the support is always ready to help out.

18. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Hi Wouter, Thank you for the review. We're always working hard to improve the app. We truly appreciate your positive feedback. #crewlounge

Saanut 5/5 tähteä

Best crew app so far

18. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Thank you so much for this great review, Oliver! Please let us know what we can do for you in the future. #crewlounge

Saanut 5/5 tähteä

Great app

Great product and the team is constantly updating and adding functions to the app to keep improving the experience. When I first starting to use this app it took a while to get used to it because of all the settings and modifications you can make in the app. Once you have it running how you want it really makes it a pleasure to use.

18. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Dear Michel, Thank you for your kind words, and rest assured that we will continue to work hard to provide you with the best app and support ever! Enjoy! #crewlounge

Saanut 5/5 tähteä

Amazing Support Team

The Support Team is really excellent. I have written them dozens of times and they always answer me with professionalism, patience and efficiency.
Great work Team!!

16. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Dear Marcos, We really appreciate you sharing this nice experience in using our app! This means a lot to our entire team! #crewlounge

Saanut 5/5 tähteä

Great aviation Logbook APP

Great aviation Logbook APP. Fantastic Customer Service during migration from similar software.

15. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Dear Nikolaj, Thank you for your review! We are truly committed to providing you with our 100% service! #crewlounge

Saanut 1/5 tähteä

CrewLounge PilotLog software stay away

CrewLounge PilotLog software doesn't work, it's full of flaws. I've been trying to put together my logbook since the beginning of October. 6 weeks later, still can't get it to work properly. This is after MANY emails to support on multiple issues. Multiple uninstall/reinstalls, wasted time waiting for an update to the software only to still have issues. Currently, I've been waiting several days for a response from support (multiple emails) on the latest issue and nothing. Losing my patience with this company. Should have listened to others at my company that said stay away, there are better options for airline pilots. But, I was one of the suckers that paid for lifetime with MccPilotLog, which they later changed their business model. If I wanted a product that would continue to get updates, I had to pay additional money to get their latest buggy software that doesn't work on a Windows PC. They like to use the excuse that software is a service now. Either they should have grandfathered those of with lifetime subscriptions or refunded our money back to us and let us decide if we wanted to pay for their new version. If you're an airline pilot and have 6 weeks or more to try to get a working logbook, go for it, this is the one to get.

13. marraskuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I had a great and positive experience…

I had a great and positive experience with this company. I began relationship buying MccPilotlog. At that time I had a logbook in XLS format, sent it via support ant it was correctly uploaded to Mcc.
Now I'm not flying anymore. Recently I received an e-mail talking about my former Mcc license. I contacted the support team of CrewLounge and it was possible to retrieve and get two reports of my flight experience logbook.
I recommend CrewLounge.

11. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Hi Rafael, Thank you for this great review and for your recommendation! We appreciate your kind loyalty and for choosing CrewLounge AERO as your new pilot logbook. #crewlounge

Saanut 5/5 tähteä

Great support

Great support! Timely answers, always trying to find solution.

11. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

We are grateful to know that your experience is a good one, Artur! We pride ourselves on the timely response and quick resolution of your concerns. #crewlounge

Saanut 5/5 tähteä

Thanks!

Great application with great costumer support! Thanks for the help!

11. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Thank you for this review, Akos! We appreciate you taking the time to share your good experience. Have a great day! #crewlounge

Saanut 1/5 tähteä

Don't be fooled by these guys

I've been using mccPILOTLOG for several years, when I bought a lifetime license, they proudly said on the site that they would never have a subscription system like the competition and that the payment would be once and for life. Then they changed their mind and created a subscription system (CrewLounge PILOTLOG), so far so good, even with the inconsistency of speech, but the serious thing is when they ask customers (to whom they guaranteed that the service would be paid only once) for a subscription 3 years to gain access to what they say is a subscription for life... again the same speech as in the past. Don't be fooled, you paid in the past, you pay now and, in a few years, when they switch systems again, you will have to pay again! It's abusive and reveals a total disregard for customers.

2. marraskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Thank you for expressing your concerns. Lifetime licenses for software are a thing of the past. Just like listening to music and streaming videos, software today is a subscription-based service. Unlike our competitors, who have all switched to subscriptions too, we are the only one to offer a migration of the lifetime license. The price you paid for our legacy app is less than 1 euro per month since your purchase in 2017. We believe that is a fair pricing for a professional logbook with 7/7 support. #crewlounge

Saanut 5/5 tähteä

Really great app and customer service

Really great app and the customer service is outstanding. Never seen such high quality, friendly and quick help, every single time.

20. lokakuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Dear Desiree, Thank your for your using CrewLounge PILOTLOG and sharing your feedback. We're always working hard to improve the app. Have a wonderful day! #crewlounge

Saanut 5/5 tähteä

Impressed in all aspects

I’v been using the app for a long time. I believe its the best and even more impressed with the support team. Quick and precise.

19. lokakuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Hi Najeeb! Thank you for your kind words and appreciation. Rest assured that we will continue to work on providing you with the best app and support ever! #crewlounge

Saanut 5/5 tähteä

The app is constructed in a way to make…

The app is constructed in a way to make pilot’s life easy and manageable, it’s easy to understand the layout and the color codings. Very organized.

16. maaliskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Dear Mohamed, We're really grateful and appreciate you taking the time to share your wonderful review. Glad you enjoyed using our app! #crewlounge

Saanut 5/5 tähteä

Very useful.we all love it so much

Very very useful and easy to search all what I need .even the head count is just easiest way ever .thanks for all

22. syyskuuta 2022
Oma-aloitteinen arvostelu
CrewLounge AERO-logo

Vastaus yritykseltä CrewLounge AERO

Dear Chen, We really appreciate you taking the time out to share your nice experience with us. Please reach out to us should you have any further comments or suggestions you wish to share. #crewlounge

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