I ordered 2 Lustra lamps. After 5 weeks of waiting only 1 arrived. The order was marked as complete! NO! I have contacted them several times. Same person ELSA responds each time but the respo... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shocking company Scan - Sent me the wrong products for £160 and they are cheap rubbish from China and look nothing like the pictures that were advertised Lesson learnt DO NOT WASTE your money o... Näytä lisää
I ordered a table lamp after seeing it in a social media ad, and it did not disappoint. The light is soft and warm, perfect for my office setup. It arrived well-packaged, and I appreciate the attentio... Näytä lisää
After one day the vaporiser train stopped working. The fan stopped spinning. I complained and initially was told they would replace it free of charge. However they are now initiating a delay by a... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team
Yhteystiedot
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Købte 2 af deres “luminous crystal…
Købte 2 af deres “luminous crystal ball” (måne) før jul.
Pakken ankom først i starten af januar (fair nok, jeg var lidt sent ude med købet) men kvaliteten er elendig - produktet ligner på ingen måde det der reklameres for.
Nu har jeg så 2 krystalkugler med lidt “tåge” i, som ingen kan gætte hvad skal forestille.
The delivery company they used…EVRI
The delivery company they used delivered our items whilst were on holiday, they left the parcel on the step of our front door for all to see, obviously was not there when we got home. All I keep getting told is the item has been 100% delivered, yes but I did not sign for it, I didn't say if not in leave it on my doorstep! there ware 3 bins no more than 5 feet away from the step that they could have put them in.
absolutely disgusting customer car, will not take any responsibility for their decision as a business to allow their courier to leave items unattended and not signed for, all they want to do is fob me off. £150 and I have nothing to show for it.
Terrible returns process
I ordered a small moon light. Arrived on Christmas Eve, only for it not to work. The returns process is AWFUL - having to provide video evidence that it doesn’t work - via WeTransfer because the video is too big to email.
Bedrog
Bedrog tot en met. Bestellen een zilveren kandelaar met 5 armen en komt aan in een klein chinees doosje in zeker 20 stukjes (dus zelf te assembleren maar niks van handleiding bij). Wordt op de site als een prachtige kandelaar uit een stuk voorgesteld. Ook het materiaal waaruit de stukjes bestaan zijn een soort van licht aluminium.
Scam website
Scam website, no product was delivered, email responses are all clearly bots. I reported them as fraud to my bank but sadly they wait till the end of the window and recall the money again, clearly set up to do this regularly .
Wouldn't recommend
I bought a lamp but it arrived a couple of months after purchase. It told me that it would be here after about 14 days, but that definitely wasn't the case. Product was fine, but i would definitely prefer somewhere else.
Poor quality …
I ordered two lights ChronoPixel™ Hourglass Light, InfinityCube™, apart from them arriving after Christmas Day, for the amount of money I paid (and these were reduced prices!) the quality of the product is very poor, the hourglass light is tiny, I doubt these products will even last to the end of January, don’t waste your money.
After one day the vaporiser train…
After one day the vaporiser train stopped working.
The fan stopped spinning.
I complained and initially was told they would replace it free of charge.
However they are now initiating a delay by asking me to check certain things, all of which were originally checked before the complaint.
I havent heard anything for 2 days.
Very disappointed in the product and customer service. Would not recommend.
No iluminan nada
No iluminan nada. Muy poca potencia y duración. No las compres, no merece la pena.
Not a great product, and awful after sales service.
I had a very enthusiastic sales person when I was making inquiries about the under unit lights I wanted for my kitchen.
I soon discovered that the lights just don't hold their charge and run out very quickly.
I reported this and was told that I wasn't charging them properly, although I charged them overnight.
I can't keep them on proximity lighting either, so I have to keep manually turning them on and off all the time.
Written to them again, complaining about the product and asking for replacements, or my money back.
Absolutely no response, i wouldn't bother with their products.
awful product and even worse customer…
awful product and even worse customer service! Do yourself a favour and avoid these guys at all costs!
Dropshipping
It's either dropshipping from China, or it's just Chinese in the first place. Avoid!
This company is a fraud
This company is a fraud. I have had 1 month of endless email correspondences and they are a Chinese company pretending to be a Swedish. The company offers low end quality products to low prices and does not follow the EU consumer law.
I suggest everyone reporting them and shutting them down.
Product never delivered
Product never delivered. The only way to get a refund is to return the product, which I can’t do since I never received it.
Called my bank and reversed the charge.
Customer service is bot only, no human.
reason why i don't like human
Bad, fake team with fake photo and non human response.
Dont want to cancel a order (#CL-190404) 10 min after i ordered (they say it already has been shipped lol).
Oh and they steal concept and collection from other official Shop , but Creative Lightnig is even more expansive ;'D
Run away from this "shop"
They won't tell you your lights will be…slow boat
They won't tell you your lights will be on a slow boat from China. Mine took over a month and were far inferior to two I bought on Amazon for half the price. They don't stay charged for long.
Zero stars
Zero stars! You lied to me. I asked about garden lights, if they are heavy. I told I can not have Light lughts, because of very string wind by see. Now I got lughts snd they are Light! I can't sent them back, of can onky painoin myself shipping. You are lier! So dissapoint about that store. Please, dont order! 🤬
Doe-het-niet!!
Doe-het-niet! Winkel lijkt Zweeds. Lekker betrouwbaar. Maar de website is een vaag tussenpersoon voor Chinese rommel. Er is geen retour policy. Je moet mailen als je wilt retourneren, maar dan gaan ze heel moeilijk doen. Als je uiteindelijk een retouradres krijgt, is dat, jawel, in China. Zie dat maar eens terug te sturen en ook nog je geld terug te krijgen. Ze bieden zelfs aan een deel van het aankoopbedrag terug te storten en dan mag je het product houden. Hoezo, veel te veel betaald. Trap er niet in!
Site douteux. Une arnaque??
Un achat de 249,86 € effectué le 29 septembre.
J'attends toujours la notification de l'expédition malgré leur promesse d'envoi sous 24-48 heures le 1ier octobre.
scam es werden funktionen gezeigt die…
scam es werden funktionen gezeigt die das gerät garnicht besitzt
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