One of the very best companies I’ve had the pleasure of dealing with. Extremely professional with a superlative range of quality products.
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Katso, mitä arvostelun kirjoittajat sanovat
Ordered first thing Monday and by Thursday afternoon still not even dispatched and no explanation. Tried to call but no one picks up. Live chat doesn't work either. Bought from these for years and ser... Näytä lisää
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Simple & straightforward, the items ordered exactly matched the online description & were quality products. I was kept informed throughout the process. I didn’t realise that the items ordered would be... Näytä lisää
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Products are very good, well priced. Website was a bit long winded ordering because l couldn't continue shopping after checking basket. Main gripe would be that l assumed l was using an English compan... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Creative Cables UK
Yrityksen kirjoittama
Creative Cables: Creative and Accessible Lighting
Since 2013, Creative Cables has offered customizable lighting solutions, combining Italian design and limitless creativity. With over 300 combinations of colored cables and 5000 components, it allows customers and professionals to create unique lamps, adapting them to every space and taste.
Discover how to bring light where you want it, with our support at every step, from selection to realization.
Yhteystiedot
Lungo Dora P.Colletta No. 113/9, 10153, Turin, Italia
- customer.support@creative-cables.com
- creative-cables.co.uk
4,2
Hyvä
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Creative Cables UK
Hi Jo,
Thank you for your kind review! We’re delighted to hear that you found our lighting parts selection great and the ordering process easy. We appreciate your support and hope to assist you again in the future!
Best regards,
Creative-Cables Customer Service
delivery was quick and customer service…
delivery was quick and customer service excellent.
14. helmikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Happy,
Thank you for your feedback! We’re so pleased that you had a positive experience with the delivery and customer service. If you ever need any assistance, we’re always happy to help!
Best regards,
Creative-Cables Customer Service
Vastaus yritykseltä Creative Cables UK
Thank you so much for your feedback - we are glad you had a good experience with Creative-Cables!
Lovely cables and the company uses a…
Lovely cables and the company uses a reliable courier - thank goodness.
18. helmikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Jenny,
Thank you for your kind words! We're happy to hear you love our cables and that the delivery experience met your expectations. If you ever need anything else, we're here to help!
Best regards,
Creative-Cables Customer Service
Vastaus yritykseltä Creative Cables UK
Hi Richard,
We really appreciate your feedback! It's great to know you were happy with both our service and delivery speed. Looking forward to serving you again!
Best regards,
Creative-Cables Customer Service
great products
great products, quick shipping, no hassle return when I received a broken product
14. helmikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi DJ,
Thank you for your kind words! We're happy to hear that you’re enjoying our products and that the shipping and return process went smoothly. While we’re sorry you initially received a broken item, we’re glad we could resolve it quickly for you.
If you ever need anything else, we’re always here to help!
Best regards,
Creative-Cables Customer Service
Excellent quality products supplied…
Excellent quality products supplied promptly.
Also, the packaging is all paper and card where possible. A great initiative.
13. helmikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Jackie,
Thank you for your wonderful review! We're glad you’re happy with the quality of our products and that you appreciate our eco-friendly packaging. Sustainability is important to us, and it's great to know our efforts are noticed.
Best regards,
Creative-Cables Customer Service
Very efficient and well packaged product
11. helmikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Liz,
We appreciate your feedback! Efficiency and careful packaging are priorities for us, and we’re glad you had a great experience. Let us know if we can assist you with anything else!
Best regards,
Creative-Cables Customer Service
Simple & straightforward
Simple & straightforward, the items ordered exactly matched the online description & were quality products. I was kept informed throughout the process. I didn’t realise that the items ordered would be dispatched from Italy. I perhaps wrongly thought they’d be stocked in the UK, but wasn’t an issue, they arrived on the day I was given immediately after ordering & were securely & well packaged. I’ve used Creative Cables before & had experienced they’re excellent service.
6. helmikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi David,
Thank you for your detailed review! We’re very happy to hear everything matched your expectations and that the international shipping process was smooth. We truly appreciate your continued support and look forward to assisting you again!
Best regards,
Creative-Cables Customer Service
Good product
Delivery & tracking excellent.
Product colours vivid & as shown on internet👍
Only negative is larger diameter 3 core cable rather tight for opening but that shouldn't be too hard to sort out.
Good product efficiently delivered
28. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Simon,
Thank you for your review! We're glad to hear that you're happy with the product, its colors, and the delivery experience. Your feedback about the larger diameter 3-core cable is much appreciated—we’ll take it into consideration for future improvements.
If you need any assistance adjusting the cable, feel free to reach out. We’d be happy to help!
Best regards,
Creative-Cables Customer Service
Great selection of quality components…
Great selection of quality components at reasonable prices, and helpful staff. Good returns policy, although I will have to drive to a DHL depot to drop my return box off.
24. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Dan,
We appreciate your feedback! It's great to hear you found our selection and prices satisfactory.
We understand that returning via certain carriers may not always be the most convenient. We appreciate your patience and feedback, which we will definitely take into consideration when optimizing our services.
Let us know if we can help in any way in the future!
Best regards,
Creative-Cables Customer Service
My customised lamps arrived with…
My customised lamps arrived with scratches showing the poor quality of the pieces, its brass paint rather than metal. Very disappointed. Yet to have a response from the company.
31. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi JM,
Thank you for your feedback, and I’m truly sorry that your customised lamps arrived with scratches. We understand how disappointing that must have been, and we appreciate you bringing it to our attention.
I see that this matter has already been resolved, but I still wanted to reach out and apologise for the inconvenience. If there’s anything else we can do for you, please don’t hesitate to contact us—we’d love the chance to improve your experience with us.
Best regards,
Creative-Cables Customer Service
Great creative choices
Great creative choices, high quality, good prices and prompt customer service
31. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Andre,
Thank you for your kind words! It’s great to know you’re happy with both our products and customer service. Looking forward to assisting you again!
Best regards,
Creative-Cables Customer Service
Excellent quality cable
Excellent cable. Hard to find proper 1.5mm core mains cable with retro rayon covering, most of it is flimsy lighting cable. I’m a returning customer so it must be good!
30. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Phil,
We love hearing from returning customers—thank you for your support! We’re glad you found the cable you were looking for. If you ever need more, we’ll be here!
Best regards,
Creative-Cables Customer Service
Huge range of high quality colourful cabling
Full range of components to create a bespoke lighting solution. Amazing selection of colourful cabling. Excellent communication about order progress. Delivery within a week from after despatch from Italy. Delighted with the product and additional parts.
25. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hello Sian,
Thank you for your fantastic review! We're so glad you loved our selection of colourful cables and components. It’s great to hear that our communication and delivery met your expectations. If you ever need more bespoke lighting solutions, we’re here to help!
Best regards,
Creative-Cables Customer Service
Products as described
Products as described. Arrived reasonably promptly. Good communication. Happy customer.
20. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi GB,
We’re happy to hear you’re satisfied with your order! Thanks for your feedback on the prompt delivery and communication. If you ever need anything else, don’t hesitate to reach out.
Best regards,
Creative-Cables Customer Service
Excellent range of products
Excellent range of products, reasonable price, great flexibility in providing exactly the length of cable I required rather than only supplying whole reels. Despatch was prompt and I was kept informed of parcel progress. Very satisfied with the quality of the cable.
7. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hello Kevin,
Thank you for your kind words! We're glad you appreciated our flexibility in cable lengths and our range of products. It’s great to hear that the quality and service met your expectations. We hope to assist you again in the future!
Best regards,
Creative-Cables Customer Service
Products were as described and of good…
Products were as described and of good quality.
6. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi Graham,
We appreciate your feedback! It’s great to hear that our products met your expectations. If you ever need anything else, we’re always happy to help.
Best regards,
Creative-Cables Customer Service
Vastaus yritykseltä Creative Cables UK
Hi Darren,
Thank you for your review! We're delighted you found our website easy to use and that you’re happy with the delivery and your new ceiling rose. Please do not hestitate to contact us, may you need any assistance in the future!
Best regards,
Creative-Cables Customer Service
Seriously high quality fabric covered…
Seriously high quality fabric covered lighting cable. Fast delivery and a great choice of colours.
14. tammikuuta 2025
Vastaus yritykseltä Creative Cables UK
Hi DG,
Thank you for your great review! We're pleased you love the quality and colour options of our cables, and that the delivery was efficient. Please let us know if we can assist you in any way in the future!
Best regards,
Creative-Cables Customer Service
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