Great experience with C.P. Hart from start to finish. Special mention must go to Bastien & Ian who carried out our delivery. They arrived exactly when they said they would and were so helpful, making... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The transformer that powered the backlight on my mirror supplied by CP Hart stopped working. The mirror was still within warranty period and I have to say I was completely impressed how smoothe... Näytä lisää
From walking into the fabulous CP Hart showrooms in Tunbridge Wells we have never had such wonderful customer service. James helped us with the design of our bathrooms and en-suites, always paying att... Näytä lisää
Yritys on vastannut
Mandy Davies, Customer Service Consultant was incredibly helpful and went above and beyond to deliver excellent customer service. I had purchased a sink which was not opened until months after purchas... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
About C.P. Hart
Yrityksen kirjoittama
- C.P. Hart has been at the forefront of premium bathrooms in the UK since it was established as a family business in 1937. Our goal is to be known by all for our market leading designs, products and service. We are governed by three values: putting the customer first; getting it right first time; and winning as a team.
- C.P. Hart Bathrooms
- We are proud of our track record of being first to market with many of the UK’s most sought after bathroom brands and of our association with many of the world’s most respected product designers – luminaries such as Philippe Starck, Jean-Marie Massaud, Patricia Urquiola and Antonio Citterio. These complement our own, C.P. Hart branded collections. Equally, we source only from the highest quality manufacturers – international companies such as Duravit, Hansgrohe, Dornbracht, Toto and Gessi, and leading domestic players such as Samuel Heath, Matki and Imperial.
- From our 15 showrooms, primarily in London and the South East, we design, supply and arrange installation of bathrooms nationwide. Our 20,000 square-feet flagship showroom spreads beneath the railway arches of London’s Waterloo station and has been designed as a showcase for our extensive product collections. As the largest premium bathroom showroom in the UK, it is an inspirational meeting place for trade professionals and retail clients.
- Visit our website at www.cphart.co.uk.
Yhteystiedot
Railway Arch 213, Newnham Terrace, Hercules Road, SE1 7DR, London, Yhdistynyt kuningaskunta
- 0345 873 1121
- contactus@cphart.co.uk
- cphart.co.uk
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
CP HART logistics
Dealing with logistics on our project I have found their driver and assistant, Bastien and Grant very helpful, given plenty notice of their arrival to site, acting in a very professional manner, polite and very helpful.
17. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Claudiu
Thank you very much for your kind feedback. We’re delighted to hear that Bastien and Grant provided professional, polite, and helpful support during your project. We’ll be sure to pass on your comments to them.
Kind regards,
Melissa
Exceptional support for customer
My Hansgrohe shower handset came apart and I turned to CP Hart for advice. The item was just outside guarantee. I was so impressed by CP Hart team. They had records of all our purchases and raised the matter with Hansgrohe on our behalf. I didn't have to do anything. Two days later a new handset arrived at our house. What service and for an old customer. Im very impressed. Many thanks to Michelle Swann.
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening
Thank you so much for sharing your experience! We’re thrilled to hear that Michelle and the C.P. Hart team were able to assist you so efficiently.
Going above and beyond for our customers, especially our long standing ones, is something we take great pride in. We’ll be sure to pass on your kind words to Michelle. Enjoy your new handset, and thank you for your continued trust in C.P. Hart.
Kind Regards
Melissa
Excellent customer service
Excellent customer service when I had an issue with a purchase. Very proactive at sorting the problem
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Andrea
Thank you for your kind words! We’re delighted to hear that our team could proactively help resolve your issue. Providing excellent customer service is at the heart of what we do, and we really appreciate your feedback. Thank you for choosing C.P. Hart!
Kind Regards
Melissa
C.P. Hart
Excellent customer service for a shower…
Excellent customer service for a shower valve replacement part. Courteous, friendly, efficient and very knowledgable, a pleasure to deal with. Thank you Sandra and Melissa for helping bring a lovely CP Hart shower back to top condition.
3. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Gerry
Thank you so much for your wonderful feedback! We’re thrilled to hear that the team could help get your C.P. Hart shower back to top condition.
We really appreciate your kind words and your continued support.
Kind Regards
C.P. Hart
BASTIEN delivered my order yesterday
BASTIEN delivered my order yesterday. He was very polite, kind, helpful and thoughtful
Many thanks Bastien
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Linda
Thank you for your kind words! We’re delighted to hear that Bastien provided such polite, helpful, and thoughtful service. We’ll be sure to pass your thanks on to him.
Kind Regards
Melissa
C.P. Hart
Excellent customer service from…
Excellent customer service from Jasmine, quick to respond to my urgent enquiry and very gratefully dealt with promptly. Thank you
2. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Emma
Thank you for your feedback! We’re delighted to hear that Jasmine was able to respond quickly and handle your enquiry so promptly.
We’ll be sure to pass on your kind words to her.
Kind Regards
Melissa
C.P. Hart
Bastien delivered my bathroom order
Bastien delivered my bathroom order. He was courteous, helpful and kind.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Alex
Thank you for your kind feedback! We’re delighted to hear that Bastien provided courteous, helpful, and friendly service. We’ll be sure to pass on your compliments to him.
Kind Regards
Melissa
C.P. Hart
I visited the Waterloo showroom twice…
I visited the Waterloo showroom twice after narrowing down my requirements from the website. The showroom is overwhelming unless you focus your preferences however the experts on site are very helpful. I then ordered all the items by telephone through Mandy who was excellent in confirming my choices and making sure the regular Bathroom companies and designers did not grab my stock and non stock ordered items before my scheduled delivery dates. Mandy managed to expedite some items so they arrived earlier than was originally proposed by the manufacturer which was a great help in ensuring there was rapid progress. I was informed of all deliveries in advance. Grant delivered early in the morning which was excellent and he was very helpful, sociable and professional.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Neil
Thank you so much for sharing your detailed experience! We’re thrilled to hear that your visits to the Waterloo showroom were supported by our knowledgeable team, and that Mandy was able to expertly manage your orders and delivery schedule. It’s wonderful to know that Grant provided a professional and friendly service during delivery as well.
We really appreciate your kind words and are delighted that your C.P. Hart experience was such a positive one from start to finish.
Kind Regards
Melissa
C.P. Hart
Very helpful and efficient service
Shivani was very helpful in the showroom and quickly helped us to find what we wanted for the two bathrooms we wanted to remodel.
Bastien and Ian were extremely efficient and helpful with the delivery.
A very efficient and friendly service.
21. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Andrew
Thank you for your wonderful feedback! We’re delighted to hear that Shivani was able to assist you so effectively in the showroom, and that Bastien and Ian provided efficient and helpful delivery service.
We’re thrilled that your C.P. Hart experience was friendly and seamless from start to finish.
Kind Regards
Melissa
C.P. Hart
Exactly what we wanted
When we walked into CPHartWilmslow we didn’t have much of an idea what we wanted. Emma was so helpful she asked all the right questions and by the time we walked out of the shop we knew we had found the exact bathroom perfect for us including tiles. There was no worries about anything. Emma was so reassuring and was in touch with us all way through to delivery and afterwards. I wouldn’t hesitate to purchase from here again. A big Thank you to Emma & Daniel.
28. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Carol
Thank you so much for your lovely feedback! We’re delighted to hear that Emma and Daniel were able to guide you so effectively and make the process stress-free, from choosing your perfect bathroom to delivery and beyond.
We’ll be sure to pass on your kind words to them. We look forward to welcoming you back in the future.
Kind Regards
Melissa
C.P. Hart
How refreshing to speak to the team in…
How refreshing to speak to the team in Dartford.
Real people with knowledge and a willingness to help solve my problem with a complicated issue with triple shower unit.
Thankyou all for your willingness to help with technical expertise, finding the parts I needed and guiding me thru the process.
Customer service at its v best.
Tim Dally
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Tim
Thank you so much for your kind words, Tim! We’re delighted to hear that our Dartford team could provide knowledgeable, helpful, and expert support with your triple shower unit. It’s wonderful to know you felt supported throughout the process. We’ll be sure to pass on your thanks to the team.
Kind Regards
Melissa
C.P. Hart
Great service and help
Great service and help. Had an issue with a product and team ensured the supplier rectified it very quickly. Provided peace of mind.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Olly
Thank you for your feedback! We’re delighted to hear that our team could assist in resolving the issue quickly and provide you with peace of mind. Ensuring a smooth and supportive experience is always our goal.
Kind Regards
Melissa
C.P. Hart
Delivery guys Bastian and Wade were…
Delivery guys Bastian and Wade were super friendly and helpful bringing the sanitary wear right into the house and placing it where we asked.
18. marraskuuta 2025
Vastaus yritykseltä C.P. Hart
Good Evening Beverley
Thank you for your feedback! We’re delighted to hear that Bastien and Wade provided friendly and helpful service, ensuring your sanitary ware was delivered exactly where you needed it. We’ll be sure to pass on your kind words to them.
Kind Regards
Melissa
C.P. Hart
Vastaus yritykseltä C.P. Hart
Good Evening Mr Hollingsworth
Thank you for your kind words! We’re thrilled to hear that our team could provide excellent aftercare service. Ensuring our customers feel supported is always our top priority.
Kind Regards
Melissa
C.P. Hart
Great overall experience with CP Hart…
Great overall experience with CP Hart - Waterloo.
We needed a quick result and were very impressed with Carlie (Hewes) who took us painlessly and efficiently through which items we could buy to renovate our 2 bathrooms and cloakroom. Carlie was spot on and saved us a great amount of time taking the burden off our shoulders. This was immediately followed by Rhianna (Simmons-Bartley) impressive and speedy organisation for delivery.
We highly recommend CP Hart and particularly thank Carlie Hewes and Rhianna Simmons-Bartley who were both very approachable.
29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening
Thank you so much for your wonderful feedback!
We’re delighted to hear that Carlie and Rhianna were able to make your bathroom and cloakroom renovation smooth, efficient, and stress-free. It’s fantastic to know their expertise and approachable service made such a positive impact.
We’ll be sure to pass on your kind words to both of them, and we really appreciate your recommendation.
Kind Regards
Melissa
C.P. Hart
Excellent service, recommended, 10/10
Excellent service! I needed assistance for a soft-close Duravit (upgrade) seat. From my first contact with Mandy D to its fitting everything ran perfectly. Mandy confirmed the specific seat I needed and checked regarding a fitting query I had. Delivered the next day ex-stock. Service from this company for a private, non-trade buyer was first class = 10/10!
3. marraskuuta 2025
Vastaus yritykseltä C.P. Hart
Good Evening
Thank you so much for your fantastic feedback! We’re thrilled to hear that Mandy was able to guide you seamlessly from choosing the right Duravit seat to its delivery and fitting. It’s wonderful to know your experience with C.P. Hart was smooth and first class.
We’ll be sure to pass your kind words on to Mandy.
Kind Regards
Melissa
C.P. Hart
Wonderful delivery team
Wonderful delivery team - Bastien & Ian were so helpful. They carried the items delivered from street level to our hallway without even being asked - I think they recognised a man in distress!
CP Hart service from start to finish has been so good.
Peter
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Peter
Thank you for your kind words!
We’re delighted to hear that Bastien and Ian went above and beyond to make your delivery smooth and stress-free. It’s wonderful to know that your experience with C.P. Hart, from start to finish, was so positive.
Kind Regards
Melissa
C.P. Hart
Everyone I've dealt with was great
Everyone I've dealt with was great.
I visited the showroom in Waterloo twice to figure out what I wanted. I wanted to give a shout out to Peter the delivery driver for everything. Would definitely buy from these guys again!
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening
Thank you for your feedback! We’re delighted to hear that your experience, from visiting the Waterloo showroom to delivery, was so positive. We’ll be sure to pass on your kind words to Peter.
It’s wonderful to know you’d choose C.P. Hart again!
Kind Regards
Melissa
C.P. Hart
Helpful Delivery service
Delivery of bath/shower screen by Grant yesterday, who patiently waited until I was back home, and carried it to the house, thanks very much, good service, vey helpful people.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening John
Thank you for your feedback! We’re delighted to hear that Grant provided patient, helpful, and efficient service during your delivery.
We’ll be sure to pass on your kind words to him.
Kind Regards
Melissa
C.P. Hart
Very considerate and kind delivery…
Very considerate and kind delivery driver, Peter. He took great care with handling the heavy palate and kindly moved other heavy palate aside to enable the delivery safe into storage in garage . Very pleased .
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Evening Jane
Thank you for your feedback! We’re delighted to hear that Peter provided such careful and considerate service, ensuring your delivery was handled safely and efficiently. We’ll be sure to pass on your kind words to him.
Thank you for choosing C.P. Hart.
Kind Regards
C.P. Hart
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