From walking into the fabulous CP Hart showrooms in Tunbridge Wells we have never had such wonderful customer service. James helped us with the design of our bathrooms and en-suites, always paying att... Näytä lisää
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Always excellent service from the team at CP Hart. Syed and Kamile were incredibly helpful throughout, and the delivery by Wade was smooth and efficient. Highly recommend!
We bought our bathroom from Wilmslow and found Dan and Emma extremely helpful, both during the purchase and post sale. The quality of products is high end and great value. We had a couple of issues du... Näytä lisää
Yritys on vastannut
Bastien and Ian, the are professional and always give an smile, both are very kind. Thank you. CP HART always are very organised with the delivery and always on time.
Yrityksen tiedot
Yrityksen kirjoittama
About C.P. Hart
Yrityksen kirjoittama
- C.P. Hart has been at the forefront of premium bathrooms in the UK since it was established as a family business in 1937. Our goal is to be known by all for our market leading designs, products and service. We are governed by three values: putting the customer first; getting it right first time; and winning as a team.
- C.P. Hart Bathrooms
- We are proud of our track record of being first to market with many of the UK’s most sought after bathroom brands and of our association with many of the world’s most respected product designers – luminaries such as Philippe Starck, Jean-Marie Massaud, Patricia Urquiola and Antonio Citterio. These complement our own, C.P. Hart branded collections. Equally, we source only from the highest quality manufacturers – international companies such as Duravit, Hansgrohe, Dornbracht, Toto and Gessi, and leading domestic players such as Samuel Heath, Matki and Imperial.
- From our 15 showrooms, primarily in London and the South East, we design, supply and arrange installation of bathrooms nationwide. Our 20,000 square-feet flagship showroom spreads beneath the railway arches of London’s Waterloo station and has been designed as a showcase for our extensive product collections. As the largest premium bathroom showroom in the UK, it is an inspirational meeting place for trade professionals and retail clients.
- Visit our website at www.cphart.co.uk.
Yhteystiedot
Railway Arch 213, Newnham Terrace, Hercules Road, SE1 7DR, London, Yhdistynyt kuningaskunta
- 0345 873 1121
- contactus@cphart.co.uk
- cphart.co.uk
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptionally high quality of service
The attentive, helpful, informative and speedy service given by the after sales department - which was above my already quite high expectations of this company.
28. huhtikuuta 2026
Always excellent service from the team…
Always excellent service from the team at CP Hart. Syed and Kamile were incredibly helpful throughout, and the delivery by Wade was smooth and efficient. Highly recommend!
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Bastien and Ian
Bastien and Ian, the are professional and always give an smile, both are very kind.
Thank you. CP HART always are very organised with the delivery and always on time.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Great Service
Peter the delivery driver was helpful ,friendly and efficient
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Claire,
Thank you for your feedback.
We’re really pleased to hear that Peter provided a helpful, friendly and efficient delivery service. We’ll be sure to pass your comments on to him, as feedback like this is always appreciated.
Thank you again for taking the time to share your experience.
Kind Regards
C.P. Hart Bathrooms
Good communication from the company
Good communication from the company. Thank you to Peter our wonderful delivery driver.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning
Thank you for your feedback.
We’re pleased to hear that you experienced good communication throughout and that Peter provided a great delivery service. We’ll be sure to pass your kind comments on to him.
We really appreciate you taking the time to share your experience.
Kind Regards
C.P. Hart Bathrooms
Bastien and Ian
Bastien and Ian, were polite, professional and delirious were delivered exactly when they said.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Leo
We’re pleased to hear that Bastien and Ian provided a polite and professional service and that your delivery arrived exactly as scheduled. We’ll be sure to pass your comments on to them.
We really appreciate you taking the time to share your experience.
Kind Regards
C.P. Hart Bathrooms
Fabulous CP Hart
From walking into the fabulous CP Hart showrooms in Tunbridge Wells we have never had such wonderful customer service. James helped us with the design of our bathrooms and en-suites, always paying attention to what we wanted and striving to deliver, which he did! Then through to the delivery of the products, which were staggered but we were always kept up to date on everything and then to the delivery team, who were friendly, helpful and professional. Grant the delivery guy was here today and couldn’t have been more helpful. We cannot fault the CP Hart, Tunbridge Wells Team - truly a great place to shop!
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning,
We’re delighted to hear about your experience with the Tunbridge Wells team from start to finish. It’s great to know that James supported you so effectively with the design of your bathrooms and en-suites, ensuring your vision was fully realised, and that the wider team kept you well informed throughout the delivery process.
We really appreciate you taking the time to share such detailed feedback and are thrilled that the whole experience met your expectations.
Kind Regards
C.P. Hart Bathrooms
Great quality and service…
We bought our bathroom from Wilmslow and found Dan and Emma extremely helpful, both during the purchase and post sale. The quality of products is high end and great value. We had a couple of issues due to external suppliers and these were dealt with quickly and efficiently. I would highly recommend.
24. huhtikuuta 2026
Vastaus yritykseltä C.P. Hart
Good Morning,
Thank you for your feedback.
We’re delighted to hear that Dan and Emma at our Wilmslow showroom were able to support you both during and after your purchase, and that you were happy with the quality and value of the products selected.
We really appreciate your recommendation and hope to assist you again in the future.
Kind Regards
C.P. Hart Bathrooms
Very good service
Very good service, from ordering to delivery. Naz at the office helped finding the best products and Grant ensured that the delivery was succesful. He called me before the delivery arrived and made sure that the parcel was safely left at the property entrance.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning
We’re pleased to hear that you experienced a smooth service from order through to delivery, and that Naz was able to assist you in selecting the most suitable products. It’s also great to hear that Grant ensured a safe and well-communicated delivery, including calling ahead and confirming the parcel was securely left at your property.
We’ll be sure to pass your comments on to both Naz and Grant. We really appreciate you taking the time to share your experience.
Kind Regards
C.P. Hart Bathrooms
Grant is an absolute legend
Grant is an absolute legend. From ordered to getting item delivered was very smooth. When the delivery arrived Grant called me, even though it was a large item, he was able to drop it inside our office. Excellent service.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Darsh
We’re really pleased to hear that the whole process from order through to delivery was smooth, and that Grant provided such a high level of service.
We’ll be sure to pass your kind comments on to the wider team.
Kind Regards
C.P. Hart Bathrooms
Great service from Bastiamd and Ian
Great service from Bastiamd and Ian. Really helpful, delivered earlier than anticipated but kept clear communication with me!
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Derek,
We’re really pleased to hear that Bastien and Ian looked after your delivery so well and kept you updated when the timing changed.
We’ll make sure your feedback is shared with them both, it will be appreciated.
Kind Regards
C.P. Hart Bathrooms
Great delivery service and drivers
Great delivery service and drivers, very professional Kevin and Peter.
My sales person James Halsey was also fantastic
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Natalie
We’re really pleased to hear that Kevin and Peter provided a professional and reliable delivery service, and that everything was handled smoothly on the day. It’s also great to know James supported you well during the sales process.
Kind Regards
C.P. Hart Bathrooms
Great service
Great service. We have used Anna and the team a couple of times now and find very efficient and proactive
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Mary
Thank you for your feedback —, we’re pleased to hear you’ve found Anna and the team efficient and proactive, and that you’ve chosen to work with us on more than one occasion.
We always aim for a 5-star experience, so if there was anything we could have done differently to improve your experience further, we’d really value your insight. Please do feel free to share any thoughts directly with us.
We appreciate your continued support and look forward to assisting you again.
Kind Regards
C.P. Hart Bathrooms
Very good service
David Conway in the showroom was very attentive and made good suggestions. My delivery was carried out by Grant who couldn’t have been more helpful and friendly.
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Ros
We’re really pleased to hear that David Conway provided attentive support in the showroom and was able to offer helpful suggestions for your project. It’s also great to know that Grant delivered your order in a friendly and helpful manner.
Kind Regards
C.P. Hart Bathrooms
I could not believe the wonderful…
I could not believe the wonderful customer service i received from CP Hart, totally professional, I felt listened too, the company went above and beyond to help me replace a part on my tap, that had just run out of warranty, they were so kind and helpful, i cannot recommend CP Hart highly enough, a 5 star service, whatever your needs.
1. huhtikuuta 2026
Vastaus yritykseltä C.P. Hart
Good Morning Susan,
We’re really pleased to hear that our team were able to assist you and that you felt listened to and supported throughout the process. Even where items are just outside of warranty, we always aim to explore what we can do to help, so it’s great to know this made a positive difference for you.
Kind Regards
C.P. Hart Bathrooms
Bastien and Ian were charming and a day…
Bastien and Ian were charming and a day early which was a nice surprise!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Emma
Thank you for taking the time to share your feedback. We’re really pleased to hear that Bastien and Ian made a positive impression.
Kind Regards
C.P. Hart Bathrooms
We ordered some bathroom materials for…
We ordered some bathroom materials for a project we are working on for a client, and have been fortunate enough to deal with Tracy at Dartford. Her knowledge and communication has been amazing throughout and made the process seamless, which in turn has made everything feel smooth and well-organized. I would highly recommend using this company and look forward to dealing with them myself in the future.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Sarah
We’re delighted to hear that Tracy at our Dartford showroom provided such knowledgeable and consistent support throughout your project. It’s great to know this made a positive difference for you and your client.
Kind Regards
C.P. Hart Bathrooms
Great Service throughout
Great knowledge of products and great communication throughout the ordering and delivery processes.
Grant and Peter handled the delivery amazingly.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning Leanne,
We’re really pleased to hear that you were happy with the product knowledge and communication throughout the ordering and delivery process.
Kind Regards
C.P. Hart Bathrooms
Super delivery
I have just taken delivery of various bathroom parts. Communication on timescales and delivery has been excellent and accurate.
The delivery driver, Grant, was super helpful, courteous and polite. Highly recommend
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä C.P. Hart
Good Morning,
We’re really pleased to hear that communication around your delivery timescales was clear and accurate, and that everything arrived as expected. It’s also great to know Grant provided a courteous and helpful service on delivery.
Kind Regards
C.P. Hart Bathrooms
Bathroom order
We had a mixed experience, but overall a positive one. The delivery of our items was later than expected, which was a bit frustrating and did require us to chase the team a couple of times. That said, whenever we did get in touch, they were always really helpful and responsive.
Once everything arrived, the quality was genuinely exceptional and definitely worth the wait. We ordered a marble vanity unit which unfortunately discoloured quite quickly, but the team handled this brilliantly and arranged a replacement free of charge without any hassle.
A special mention to Melissa and Fiona, who were both extremely helpful throughout the process and made a real difference to our experience
15. huhtikuuta 2026
Vastaus yritykseltä C.P. Hart
Good Morning Remi
Thank you for your feedback and for taking the time to share a balanced view of your experience.
We’re sorry to hear that the initial delivery timescales were not as expected and that this required follow-up on your part. While we always aim to provide accurate lead times, some aspects of delivery schedules can be affected by external factors outside of our control. That said, we understand how frustrating this can be and appreciate your patience.
We’re really pleased to hear that once you were in contact with the team, you found them helpful and responsive, and that the quality of the products met your expectations once received. We’re also glad the issue with the marble vanity unit was resolved promptly and without difficulty.
We will ensure your comments are passed on to them, as they will be pleased to know they made a positive difference to your experience.
We appreciate your feedback and hope to have the opportunity to support you again in the future.
Kind Regards
C.P. Hart Bathrooms
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