Popped in to grab a bottle of whisky for Father’s Day and ended up staying for a drink in the sun by the river—a nice cold pint of Curious Brew IPA for me and something with a bit of fizz for the... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Very happy with this company , not used it before but will use again in future , service was quick and so was delivery , thank you
The girl that answered the phone was really helpful. She was new, but obtained the information I needed explaining the gift vouchers I required for the Restaurant were only available at present on the... Näytä lisää
Yritys on vastannut
Got a gift set of minatures for xmas and really liked the Masthouse Whisky from this small distillery so ordered a couple of big bottles for the collection, usually a Scotch drinker but this is a very... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Award winning, family run distiller of Dockyard Gin, Masthouse Whisky, Vela Vodka and Son of Gun. Copper Rivet Distillery is respectful of tradition but a powerful innovator, seeking new ways to make farm to glass spirits which are beaters - full of flavour and smooth in character. If it takes a little longer, or cost a little more to make a better spirit for consumers to enjoy, the family behind Copper Rivet Distillery will do it.
Yhteystiedot
Pumphouse Number 5, Leviathan Way, ME4 4LP, Chatam, Yhdistynyt kuningaskunta
- 01634 931122
- enquiries@copperrivetdistillery.com
- copperrivetdistillery.com
4,8
Erinomainen
141 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Copper Rivet Distillery
Thank you for your nice review and also for custom. We hope to see you again soon!
Not Happy with Delivery!!
The order was supposed to be next day delivery but it was about 10 days. Not happy about that!!! My husband enjoyed the whisky very much 😋
23. helmikuuta 2024
Vastaus yritykseltä Copper Rivet Distillery
We're really happy your husband enjoyed the whisky. But we're very sorry to see that you're unhappy with the delivery. We normally expect delivery in 2-3 working days. In this case, our courier raised an issue with the account which unfortunately took 5 days to resolve. This is obviously a disaster for us as a small family business. Nevertheless, our customer service person did his very best to keep you updated with information about the situation.
Whisky and glass gift
Small tasting glass and whisky made a lovely gift; beautifully presented and delivered promptly.
Looking forward to a tasting on site next time.
5. helmikuuta 2024
Vastaus yritykseltä Copper Rivet Distillery
Thank you very much for choosing one of our gifts. We're really glad you like. Cannot wait to see you at the distillery sometime soon ...
Speed of delivery
Thank you for supplying a whisky from my home county at speed and a reasonable price
6. joulukuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you for choosing our whisky and your support. We're on a mission to put Chatham (and Kent) on the map in the whisky world.
Just booked tours on line and tickets…
Just booked tours on line and tickets turned up as expected although Royal Mail took 3 days to deliver first class mail
19. tammikuuta 2024
Vastaus yritykseltä Copper Rivet Distillery
Thanks for your kind review. I hope you enjoy the tour! Sorry about Royal Mail.
Masthouse Whisky
Got a gift set of minatures for xmas and really liked the Masthouse Whisky from this small distillery so ordered a couple of big bottles for the collection, usually a Scotch drinker but this is a very pleasant experience. Ordering & delivery were quick and painless. Good job guys. 🥃
18. tammikuuta 2024
Vastaus yritykseltä Copper Rivet Distillery
Thank you so much for your kind review. We're so glad you enjoyed the Explorer Pack and are totally stoked that you have made a follow up purchse. Thank you. Do come and visit us, we do fantastic whisky experiences and have a lovley restaurant.
Fantastic gift sets that are well…
Fantastic gift sets that are well presented and great quality, plus the gins and whiskies themselves are fantastic! Definitely be popping back for more.
21. joulukuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you very much for your kind review!
They have the most awesome gin and liqueurs
They have the most awesome gin with the best botanic flavours but I tried their Son of a Gun Coffee Liqueur - wow and I was going to share for new years eve but hiding it, tis mine I tell you (wonderful flavours)
28. joulukuuta 2023
Oma-aloitteinen arvostelu
Ordered online
Ordered online, collected next day, so easy. Products are always good and come in lovely gift bags
30. marraskuuta 2023
Probably my favourite whisky so far
Probably my favourite whisky so far. Lovely people to deal with.
29. marraskuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
That's very kind! Thank you for choosing Masthouse Whisky and thanks for your kind words.
Bought as Christmas present
Bought as Christmas present, delivery was quick the item is beautiful, well made and came in well presented package
1. joulukuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you for shopping with us and for your kind review
This is the 4th time I have ordered…
This is the 4th time I have ordered your vouchers. They make amazing presents. However on this occasion, I ordered on 10th November & still not received them. I called today (11th December) & was told there had been a delay. I did get a genuine apology but no goodwill gesture was offered & my vouchers have still not arrived. Sadly, I’m reluctant to buy anymore for fear they won’t arrive in time.
4. joulukuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
We are so sorry to read this, especially from a loyal customer. Your issue is an anomoly which has been caused by a delay with our printer and also delays with the postal service. Neverthless, we're very sorry to have let you down.
Great gin, good food - sold!
Easy to get to location
Great venue, nice views
Friendly and knowledgeable staff
Nice family feel/personal touch
Pumphouse great atmosphere and food very tasty and reasonable prices
Tour is good value for money
Also purchased as gift for friends
And .. Great gin, obvs!
18. marraskuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you so much for your custom and your kind review.
Delivered in a timely manor
1. joulukuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you for shopping with us and your review! Come back soon.
Taste Amazing
The order was easy to do online and arrived quickly. Packaged well, lovely gift box for the Whisky.
All the products taste amazing, I ordered Son of a Gun Coffee, Masthouse Whisky Explorer’s Pack and Son of a Gun which is really strong but lovely.
I have ordered from Copper Rivet Distillery before, vodka and gin, always happy with the high quality taste of their products.
28. marraskuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you so much for your custom and your kind review. We hope to see you again soon.
Excellent service
Excellent service, bought as a present for my son in law, I would recommend the copper rivet to all my friends and relatives
29. marraskuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you for your custom, our products do make great gifts! We hope to see you again soon.
Great product and Brilliant service
Great product and Brilliant service. Ordered online and was able to collect next day. Staff were very helpful, would highly recommend !
16. marraskuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you very much for shopping with us and your nice review. It's greatly appreciated.
Sisters Birthday
It was easy to purchase a gift for my sister while i am out of the country. There was a problem with shipping at the team were able to resolve the issue with the shipping company, and now my sister has her birthday gift
3. marraskuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you for choosing and also for your kind words. Our small team works really hard for our amazing customers like you!
Local
Is nice to support a local business that's helping bring back Meadway to a vibrant and exciting future.
11. marraskuuta 2023
Vastaus yritykseltä Copper Rivet Distillery
Thank you for your support and your nice review.
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