First product ever that I would describe myself as obsessed with! Excellent flavours, quality and presentation. A daily treat.
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Excellent product. Prompt delivery. Couldn't be happier! Absolutely no artificial sweeteners or added sugar. Shared a few out amongst my friends and they're all agreed how fabulous the cherry and ging... Näytä lisää
I had bought the Rhubarb drinks in a 24 pack n the past to provide an alternative to usual gin mixers at a bbq celebration and they were a hit! The remainder which wasn’t many I drank without alcohol... Näytä lisää
I've bought Dalstons soda in bulk for 3 years now, and neither the drink nor the service from the company ever fails to impress. Delivery is impressively fast. My favourite flavours are ginger beer... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Dalston's go back to basics, putting real fruit back at the heart of soft drinks. What’s more, they’re refreshingly responsible, out to do the right thing for our planet and its people. Theirs is soda with soul.
Yhteystiedot
33 Queen Street, EC4R 1AP, London, Yhdistynyt kuningaskunta
- hello@dalstons.com
- dalstons.com
4,3
Erinomainen
425 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 60 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Evri damaged my order and told me to…
Evri damaged my order and told me to contact Dalstons myself. Trying to get hold of someone as I will expect a full replacement - quick enough to take the money and then nothing.
27. elokuuta 2026
Fabulously Fruity
First product ever that I would describe myself as obsessed with! Excellent flavours, quality and presentation. A daily treat.
26. elokuuta 2026
My first order arrived damaged
My first order arrived yesterday , broken box, all tins dented. Packaging obviously needs improving as carrier -EVRI - clearly chuck it around. I did send pics and email Dalstons but have heard nothing yet
22. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä dalstons.com
Hi Candy. We are incredibly sorry about your bad delivery experience. I have sent you an email to resolve this issue!
I'm afraid I found the drinks very…
I'm afraid I found the drinks very bland and lacking in flavour which is why I cancelled my subscription.
27. heinäkuuta 2026
Vastaus yritykseltä dalstons.com
Hi Janet,
We’re really sorry to hear you didn’t enjoy Dalston's. We totally get that taste is personal, and our real-fruit fizz isn’t for everyone.
Our drinks are made by chefs using natural ingredients and no added sugar or sweeteners, so the flavour’s lighter than most artificially sweetened sodas, but that’s exactly how some of our customers like it.
That said, your feedback’s noted and appreciated.
Team Dalston’s
Ordering was easy
Ordering was easy, web site is user friendly. Love the rhubarb flavour.
Not the fault of Dalstons but on arrival the box was badly damaged.
27. heinäkuuta 2026
Zero Customer Service or Care. Just ignored until used Instagram
I've been buying Dalston drinks for well over 5 years..on a monthly basis. Always happy never had an occasion or need to contact the company. I bought rhubarb most regularly. They were out of stock so I bought peach loved them. Quickly bought 2 further trays of 24 ...one tray had an odd fermented flavour. I sent an email to Dalstons ..with copies of receipts going back years and specific product codes. I heard nothing back, I emailed again, I messaged on Instagram. Absolute radio silence. I bought for work (charity cafe) and for home. Switched to sparking water and fruit juice. Daft to think we were supporting an independent and were part of something positive..when customer care is zero. Very disappointed
Edit..I eventually managed to reach Dalston via messaging on instagram and a replacement tray of drinks was sent. No explanation for the strange fermented taste of tray 1.
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä dalstons.com
Hi Ann, thank you for leaving a review.
We've since been in touch and it looks like there was a miscommunication which was then resolved.
I hope you enjoyed the replacement try.
Best,
Team Dalston's
Speedy delivery really lovely sodas low…
Speedy delivery really lovely sodas low carbs which great as a treat on keto diet.
25. kesäkuuta 2026
Great product
Great product, efficient delivery. Waiting for my favourite pineapple to cone back in stock.
25. kesäkuuta 2026
Thoroughly recommended, great tasting drinks!
Great soft drinks, very tasty without that horrid false sweetness taste from other brands of sparkling drinks. My personal favourite is rhubarb but elderflower and peach are great too. Delivery and communication is excellent, thoroughly recommended!
25. kesäkuuta 2026
My first order…
My first order and I’m very happy with the rhubarb soda, I’ll certainly be back to try more!
27. toukokuuta 2026
Great Company
What a great company. Communication and delivery was quick and the product, Real Cherry, out of this world..
26. toukokuuta 2026
It does what it says on the tin.
I ordered a mixed pack which was delivered when expected and was well packaged. We're really enjoying the different flavours, which are pleasantly fruity with none of the nasty additives.
26. toukokuuta 2026
Incorrect drink sent initially
I ordered 48 cans of ginger beer, but cherry drink arrived instead. No response to my follow-up email.
* Edit: mistake quickly corrected, thanks for generous response.
26. toukokuuta 2026
Vastaus yritykseltä dalstons.com
Hi Ian, we're really sorry about this, a wrong flavour being sent is completely our fault. We have just been in touch and a replacement case of Ginger Beer is already on its way to you. Please keep the Cherry on us! Hope we can turn this around for you.
My subscription is not showing in my…
My subscription is not showing in my account despite using the same email address, I sent an email for help over a week ago and no response.
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä dalstons.com
Hi Caren, thank you for leaving a review and we're really sorry for the delay in getting back to you initially. We completely understand the frustration.
We've since been in touch and it looks like the subscription was set up under a different email address, which is why it wasn't showing in your account. We're glad we were able to track that down and we hope we can get this fully resolved for you very soon.
Please don't hesitate to reach out to hello@dalstons.com if you need anything else. Thanks for your patience, we really do appreciate it.
Dalstons are brilliant!
Speedy delivery of an excellent product - what more could you wish for?
27. huhtikuuta 2026
Easy to order
Easy to order, plenty of great flavour choices. Delivered very quickly.
27. huhtikuuta 2026
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