Collective helped me turn the lights on across segments of my business - understanding where I was generating profit and where I could cut back and invest less time. I'm the CEO of a business with mul... Näytä lisää
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Collective has been an absolute game changer for my business. They’ve simplified everything from bookkeeping to taxes in a way that actually makes sense. Instead of juggling multiple tools and tr... Näytä lisää
Yritys on vastannut
It seems like Collective has been fine tuning some of their quarterly tax payment process. Much smoother than before.
Onboarded with collective in 2025 as a first year s-corp transition. Terrible communication, no proactive oversight that they promise. At the end of the year now and foun payroll was handled incorrect... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Collective is the first all-in-one back office built for solopreneurs. Our members save thousands in taxes each year and get time back to focus on their passion, not paperwork. Members get everything they need in one place for a simple monthly fee: entity setup (state LLC formation fees apply), payroll, monthly bookkeeping, annual S Corp tax filing, invoicing, and a team of experts at your side so you never have to go it alone. Built by solopreneurs for solopreneurs, Collective empowers you to run your business with confidence and peace of mind, backed by a tax-smart solution designed for you.
Collective Guarantee
We guarantee the accuracy of our work 100%.
When it comes to your Business Tax Return, Collective has your back. If you discover an error in your business tax filing, we will resolve inaccuracies and compensate you for related penalties and interest you may incur.
Yhteystiedot
Yhdysvallat
- feedback@collective.com
- collective.com
4,2
Hyvä
348 arvostelua
On vastannut 79 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Uploading files
I did not like that I could not bypass a sectio because I did not have the paperwork. I had to upload a document anyhow
22. lokakuuta 2025
Vastaus yritykseltä Collective
Hey Jackson,
We’re sorry to hear the document upload is frustrating. We're working on automating as much as possible and continuing to invest in our product to make this a seamless experience.
Thank you for taking the time to leave a review — know that we're working on this.
- The Collective Team
Disappointing experience
I signed on with Collective in May and have had one of the most frustrating service experiences of my professional life. Nearly six months later, my books are still not fully set up or accurate, and most of my questions have gone unanswered.
Communication is fragmented and inefficient. Every message goes into a general queue where a new person responds each time, meaning I’ve had to re-explain the same issues over and over with no progress. What was sold as a streamlined, all-in-one solution for small business owners has instead created more confusion, not less.
As a business owner who came to Collective hoping for clarity and support after a disappointing CPA experience, this has unfortunately been worse. I’ve paid for months of “service” without receiving the value I was promised.
I would not recommend Collective to anyone looking for reliable bookkeeping or proactive communication.
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collective
Hi Courtney,
We’re sorry to hear about your experience and the frustration it’s caused. We appreciate you sharing these details and understand how discouraging it can feel when things take longer than expected.
Your feedback about communication and bookkeeping setup is important to us. We’re continuing to refine our processes and communication systems to better support members and ensure smoother experiences moving forward.
Thank you for taking the time to share your perspective — it genuinely helps us improve.
- The Collective Team
Worth every penny
Been with Collective 3 years, best decision I made for my business. They understand what it means to be a freelancer, they simplified everything for me.
22. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collective
Hi Alex,
Thank you so much for sharing this — we’re thrilled to hear you’ve been with Collective for 3 years and still finding real value in what we do. It means a lot to know that our team’s work to simplify life for freelancers is making a difference for you.
We’ll keep working to make running your business even easier every year.
– The Collective Team
I didn't know what I didn't know
Collective really helps me know what i don't know about accounting and tax filings for my business
20. lokakuuta 2025
Vastaus yritykseltä Collective
Thank you for sharing this — we love hearing that Collective has helped bring clarity to your accounting and tax filings. That’s exactly what we aim for: making sure you can focus on your business while we handle the complexities behind the scenes.
We’ll keep finding new ways to simplify and educate along the way.
– The Collective Team
Vastaus yritykseltä Collective
Hi Tessa,
Thank you for the kind words! We’re so glad to hear that working with Collective has been easy and that our communication has met your expectations.
We’ll keep focusing on clear, consistent support so you can stay confident running your business.
– The Collective Team
so far so good
12. lokakuuta 2025
Vastaus yritykseltä Collective
Hi Steve,
Thanks for taking the time to share your experience! We’re glad things are going well so far and appreciate you being part of Collective.
We’re here to make sure it keeps getting better from here.
– The Collective Team
Good so far!
7. lokakuuta 2025
Vastaus yritykseltä Collective
Hi Jelyn,
Lets keep the positive momentum going - looking forward to supporting you.
So easy
So easy, truly decreased my stress level and I didn't feel worried about missing something.
10. helmikuuta 2025
Vastaus yritykseltä Collective
Hey Misty - thanks for the feedback and glad you have headspace back to focus on growing your business. This is why we built Collective and we're excited to support you as you grow.
Brittney was incredibly helpful and so…
Brittney was incredibly helpful and so kind and patient, I really appreciated her expertise, support and guidance.
30. syyskuuta 2025
Vastaus yritykseltä Collective
Hi Samantha,
Thank you so much for sharing this review. We’re thrilled to hear that Brittney’s kindness, patience, and expertise made such a positive impact on your experience. Providing supportive guidance every step of the way is exactly what we strive for, and we’re glad Brittney delivered that for you.
We’ll be sure to share your kind words with her and the team. Thanks again for being part of Collective.
– The Collective Team
Set up in 24 hours
Was able to get fully set up as an LLC S-Corp within 1 business day.
29. syyskuuta 2025
Vastaus yritykseltä Collective
We’re so glad to hear you were able to get fully set up as an LLC S-Corp within just one business day. Speed and accuracy are a big part of what we focus on, and it’s great to know our process made things seamless for you.
Thanks for sharing your experience and for choosing Collective — we’re excited to keep supporting you as your business grows.
– The Collective Team
Renz was amazing
Renz was amazing! He was patient, helpful and made sure all of my questions were answered. He took his time walking me through the process without making me feel rushed.
26. syyskuuta 2025
Vastaus yritykseltä Collective
Hi Lisa,
Thank you for sharing this wonderful feedback. We’re delighted to hear that Renz’s patience, support, and thorough guidance made your experience so smooth. Taking the time to answer every question and walk you through the process is exactly the kind of care we aim to provide.
We’ll be sure to pass along your kind words to Renz. Thanks again for being part of Collective.
– The Collective Team
Vastaus yritykseltä Collective
Hi Chris,
We’re so glad to hear that Jorge made the process painless and enjoyable for you. His kindness and support truly reflect the experience we want every member to have, and we’ll be sure to share your feedback with him.
Thanks for choosing Collective — we look forward to continuing to support you and your business.
– The Collective Team
Things Went Downhill FAST
What started off great in the early days, turned sour over the course of 4 years with Collective. Initially, the communication was outstanding, the services were helpful, and the advice was sound. After they got bigger, their product suffered, and as a result, my business suffered. Multiple times Collective.com filed incorrect forms, taxes, and business compliances on my behalf. Not only do they do sloppy work now, they are IMPOSSIBLE to get ahold of. If you need something from them, it sometimes takes weeks to get an answer. I am ashamed that I referred 3 friends to them (all of which have since cancelled). DO NOT PAY THIS COMPANY TO SETUP YOUR S-CORP.
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collective
Hi Jed,
We’re really sorry to hear about your experience and how things have changed for you over time. We understand how frustrating it must be to deal with filing errors and delayed communication, especially after having a strong start with us.
We know that trust is earned through consistency, and it’s clear we fell short here. We’ve been making significant improvements to our operations and support systems to prevent mistakes like these and to ensure members can get timely, accurate help.
Thank you for sharing this feedback — it’s important, and we take it seriously as we continue to rebuild that trust.
- The Collective Team
Working with Collective has helped me…
Working with Collective has helped me get my act together as a small business (as a solo practitioner). They've been incredibly helpful with everything I needed to get situated and organized. Managing my accounting has never been so easy.
9. tammikuuta 2025
Vastaus yritykseltä Collective
Hey Shawna! thanks for the review and we're glad that we've been able to make your life easier as a solopreneur. We hope you're getting more time to focus on your business and can't wait to support you as you grow
I feel seen and taken care of in this…
I feel seen and taken care of in this company. My team responds to me very quickly and makes sure to hear my questions and concerns and respond to them in a thoughtful and helpful manner.
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Collective
Thanks for being a member Asya - We're so glad you feel supported and heard by the team. Giving you back the confidence and time to focus on your business is exactly what we're here for.
Melissa was helpful with unlinking my…
Melissa was helpful with unlinking my personal account and explaining payroll set up and runs!
22. syyskuuta 2025
Vastaus yritykseltä Collective
Hi Jolie! Melissa is the best - she's helped hundreds of our members get set up for success. We're looking forward to making your backend office easy to run.
Brittany was easy to follow and…
Brittany was easy to follow and answered my questions.
22. syyskuuta 2025
Vastaus yritykseltä Collective
Hey Stacy - glad you got some great service from Brittany.
Vastaus yritykseltä Collective
Hey Mary - customer service and ease of use are 2 things we've spent a huge amount of time focusing on over the last 6-12 months. Glad you're having a great experience.
Excellent Service.!
15. syyskuuta 2025
Vastaus yritykseltä Collective
Hi KP, Thank you for sharing your experience! We’re so glad to hear you had a great one, and we look forward to continuing to support you and your business.
– The Collective Team
Vastaus yritykseltä Collective
Hey Kellie,
Thank you for sharing your experience! We’re so glad to hear you had a great one, and we look forward to continuing to support you and your business.
– The Collective Team
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