Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I rented an electric scooter for the Jacob Javitz convention center. I expected the Delivery by 12 o’clock and it came at 1:45. If I had realized that Jacob Javitz has scooters on premises that they r... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We requested a rental at the last minute for the following day. We received a response almost immediately & the delivery was scheduled. Angie handled our drop-off & pickup & did an amazing job. She wa... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Steve is very much customer friendly, he is more concerned wikth making sure you have what you need.. Our first scooter decided to have issues, Steve made arrangements to redeliver another scooter tha... Näytä lisää

Saanut 5/5 tähteä

Very easy to reserve online, and I got an immediate confirmation from the local provider. He gave me a direct phone number to call, confirmed the drop off and pick up time, and was available by phone... Näytä lisää

Yrityksen tiedot

  1. Skootterivuokraamo

Erilaisten ulkoisten lähteiden tuottama tieto

Rent Wheelchairs, Strollers, Scooters, & much more. We deliver anywhere including hotels & airports. Rated 4.9 out of 5 stars by 10,000+ customers.


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

191 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 91 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Scooter rental

The communication on renting the electric scooter was great. Date and time was clarified and any changes were immediately sent to me with me to reply back to confirm. Professional and concern for my needs. I felt very secure dealing with this company.

8. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

Great service! My husband broke his foot while on vacation in Boston. We placed an online order for a wheelchair and the ETA suggested it would be 3-4 hours out. They delivered the chair to us in less than two hours so we were able to still enjoy the sights of the Boston Harbor and local area before getting to an urgent care. They picked up the wheelchair from our hotel. Very pleased and thankful for this service!

9. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Professional and prompt communication

Communication was excellent. Bryan texted me ahead of drop off and pick up and it was so easy. The wheelchair I rented was in great shape, very clean and easy to use. I would absolutely use this company again.

31. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Above and beyond…

GMS Medical went above and beyond providing me with a scooter (even swapping it out a couple of times) to meet my needs and see that both my Magic Conference followed by my family vacation were a GR8 success. I couldn't be more pleased with the premium support I received and wholeheartedly endorse using their services again...😎

28. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Scooter rental

I rented a scooter from Cloud of Goods for my cruise. When I got to the port, my scooter was there waiting on me. I had a very smooth pick up and delivery. I will definitely use them again.

1. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not use for stroller rentals

Do not use for stroller rentals. I received a stroller that was stained, dirty, smelly and stained. I was disgusting.

3. syyskuuta 2024
Oma-aloitteinen arvostelu
Cloud of Goods-logo

Vastaus yritykseltä Cloud of Goods

Hi Kayleen,

Thank you for sharing your feedback with us. We sincerely apologize for the condition of the stroller you received and truly appreciate you taking the time to let us know.

As per our system, a full refund for the remaining value of your rental has already been issued. We deeply regret the frustration caused and are committed to learning from this experience to improve both our products and service moving forward.

As a token of our apology, we’ve also created a discount code and emailed to you, which you can use toward a future order with us.

We truly value your patience and hope to have the opportunity to serve you better in the future.

Warm regards,
Cloud of Goods Team

Saanut 5/5 tähteä

Efficient service

Mobility scooter delivered and picked up from hotel without issue. Scooter was great for getting around and had a long battery life.

31. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Joel was fantastic

Joel was fantastic. Contacted me the day prior to delivery and the day prior to pick up. He arrived at the early end of the delivery window and was very courteous and helpful.

3. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Delivered and setup was wonderful!

The whole vacation was a breeze!!!
No problems whatsoever.
Still had five green lights after a week a week of use!
Our vacation was awesome because of the power and durability of this portable scooter!
Thanks,
Sandi

26. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Quick and Convenient

Delivery at the port was easy. Scooter was in good shape. Young man was pleasant. Battery stayed charged all the day. First time use of a scooter was fairly easy.

24. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

The affiliate company they set us up…

The affiliate company they set us up with delived a chair that was rickety, a bolt fell out, horn didn't work, and kept dying even with a fully charged battery. When I spoke with them, they said they knew it had issues but it was their "old faithful ".

29. elokuuta 2024
Oma-aloitteinen arvostelu
Cloud of Goods-logo

Vastaus yritykseltä Cloud of Goods

Hi Willow,

Thank you for sharing your feedback with us. We’re truly sorry for the inconvenience you experienced with the equipment delivered by our partner. We understand how frustrating it must have been to receive a chair that was unstable.

We’d love the opportunity to connect with you directly to better understand what happened and see how we can make things right, while also learning how we can improve moving forward.

If you could kindly share your order ID or a contact number with us at support@cloudofgoods.com, we will reach out right away to work toward a resolution.

We truly value your time and appreciate your feedback.

Warm regards,
Cloud of Goods Team

Saanut 5/5 tähteä

Brilliant service and lovely to deal…

Brilliant service and lovely to deal with. Ordered last minute and the wheelchair arrived and was later collected on time. Such a game changer for a kid with a broken leg at the parks- much easier and cheaper than using the park chairs. Thanks!😊

31. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

One Star is far too Good for this company

This review is for cloud of goods Anaheim. One star is too good, delivered the wrong wheel chair three hours late, their local agent Paul was rude and obnoxious tried telling us a transport chair with wheelchair wheels added was exactly the same as a lightweight day chair we ordered. We then waited two hours for it to be collected and ignored all calls and messages. A disgrace and embarrassment to the company.

24. elokuuta 2024
Oma-aloitteinen arvostelu
Cloud of Goods-logo

Vastaus yritykseltä Cloud of Goods

Hi Andrew,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the delivery of the wrong equipment and truly appreciate you taking the time to let us know.

As per our system, a full refund for the remaining value of your rental has already been issued. We deeply regret the frustration caused and are committed to learning from this experience to improve both our products and service moving forward.

As a token of our apology, we’ve also created a discount code and emailed to you via the email address provided when placing the order, which you can use toward a future order with us.

We truly value your patience and hope to have the opportunity to serve you better in the future.

Warm regards,
Cloud of Goods Team

Saanut 5/5 tähteä

MUST USE!! Def recommend

I rented 2 bariatric transport wheel chairs for my grandparents while we were on vacation in MIA and I must say it was worth it. They delivered directly to the hotel for us and even picked them up when or vacay was over. Def recommend

20. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I knew nothing about Cloud of Goods…

I knew nothing about Cloud of Goods until I searched the internet for a mobility scooter.
I have had a great experience with them.
They delivered the scooter to the hotel exactly when stated.
Overall. Highly recommended.

12. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Terrible Customer Service

I rented an ultralight wheelchair and received a lightweight/standard chair. When I called Cloud of Goods all they would do for me is give me the phone number for the partner that fulfilled the order. When I called them they insisted they sent the correct thing. Customer service on both ends was awful.

23. elokuuta 2024
Oma-aloitteinen arvostelu
Cloud of Goods-logo

Vastaus yritykseltä Cloud of Goods

Hi Janet,

Thank you for sharing your feedback with us. We’re truly sorry for the inconvenience you experienced with the equipment delivered by our partner. We understand how frustrating it must have been to receive the incorrect equipment.

We’d love the opportunity to connect with you directly to better understand what happened and see how we can make things right, while also learning how we can improve moving forward.

If you could kindly share your order ID or a contact number with us at support@cloudofgoods.com, we will reach out right away to work toward a resolution.

We truly value your time and appreciate your feedback.

Warm regards,
Cloud of Goods Team

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