Unagi Scooters Arvostelua 466

Took my money and scooted away. Signed up on May 15th, still have not received scooter, but money was immediately taken from debit. Customer service is not helpful just get runaround about shipping. Spoke to bank and they suggested charge-back.

The scooter works good and I like that you can take off the speed cap to get a couple extra miles. I didn't like that the charger port felt like it didn't actually insert and it came off super easily. I couldn't even tell it was charging at all. Thought I had to send it back to get replaced after waiting a month just for them to ship it. I also don't like that it feels a little flimsy and the wheels feel cheap when you ride but at least it gets the job done.

You do not keep your word. I was to get 2months free charge and it took almost 2months to get the scooter then charge me the monthly charge. So the free charge was a lie. So this company is not worthy of their word so I would not recommend this to anyone

scooter didn't work and substitute never came in time. two months with a broken scooter.

When the customer is upset and demanding things happen a certain way the Unagi team kept their cool and still made the hard requests happen, thank you.

Item shipped nearly 4 weeks late. Product not working when arrived: handlebars wouldn't turn.

The customer service is a mess only online to speaks with somebody And to replaced scooter or to swap one take months to Decisvd one I just deturned one right when I got it because I ordered a scooter from Amazon, which is much better and drove faster and was safer

I am satisfied with the service provider

Took awhile for my scooter to come but it was well worth the wait it's a great ride around the neighborhood.

I had multiple problems with billing and the scooter itself with not much or any help from there customer service when I tried to get help.

Delivery was super late. The shock absorbers suck. Wouldn’t recommend.

It’s frustrating that I had to wait over 3 weeks for my scooter and no communication from customer service for when it would arrive. And then I was billed for the monthly subscription after having the bike for only a week.

The Unagi scooter makes every ride feel smooth, stylish, and effortless. Its sleek design and responsive handling turn a daily commute into something to look forward to. Light, powerful, and fun—it’s the perfect blend of performance and convenience.

First and foremost it took nearly a month for me to receive my order however, customer service here went above and beyond to not only get on top of the issue but also gave me a warm welcome into the Unagi Family! As for an individual such as myself, for individuals having financial troubles on trying to get a car or if you live in the city/ urban areas and rideshares are costing you a fortune monthly or weekly, then this future commuter is right for you and should be an option in your near future, not only is this very affordable no matter what your credit score line is, but it is also due to the fact it can get you from point A to point B, even all the way to point Z, depending on the mileage and areas you commute that is, as for me I work about six and a half miles away from home in a high desert area of california, Southern California rideshare services can be as much as a hassle as the traffic itself, however this "future commuter" as I love to call these escooters, has already saved me a couple of hundred dollars this month on rideshares as well as saving time commuting from point A to point B, this is not only perfect for college students that are trying to get around their campus, but also for the average Joe or glorious gal that is trying to simply commute across town to get to work or even a simple appointment or errands etc. anyone who has ever thought about jumping into the world of Escooters I suggest that you go big and dive Right in to what the critics have called "The Tesla of Escooters." And not only give do you not give family a chance, but give yourself the chance and the opportunity to change your life and daily routine by adopting one of these awesome babies into your lifestyle.

- Rex

It took a long time for the package to arrive, and the box was completely scuffed up with screws falling out. The scooter is not comfortable to ride; you can feel every tiny bump in the road or joint between pavement sections. No matter how tight I make the screws, they loosen while I am riding the scooter. It is very heavy to carry around and not convenient to hold for long periods of time.

The best scooter I ever had and cheap thx guys

Waited over two weeks for the scooter, when arrived, the scooter’s battery life was only 12 miles when its advertised as 25 miles. They are sending a replacement but just frustrating I would be given a scooter with half the battery life I paid for

Took too long to receive. My coworkers never got theirs and had to ask for refunds. I only got mine after emailing CEO/ COO on LinkedIn. No way to talk with live person and emailing takes too long for response.

Worst they delivered me scooter which I rented me for one month 20 days late and credited 52 dollars for next month to just to utilize they money I should forcefully take it one more time, worst customer support no one responds and never rent scooter from here