I have used the company before and Recently purchased card again no issues at all with funds transferring to card and used card straight away for in-store and online purchases would recommend, there i... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Got 2 x clever cards from work. Iv had Issues with receiving refunds onto card. Balance shows as incorrect less than what's actually on the card. Have received authorization texts from people trying t... Näytä lisää
Great facility. I received 2 of these clever cards recently; however, for some reason, one of them cant download to Google pay, I have tried twice to download, and it says it cant be downloaded? has... Näytä lisää
The CAB sorted it all for me. I didn't know such a scheme existed. Within an hour I had been able to pay one hundred pounds into my electricity account. I'm unclear whether it was a one off or if ther... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Businesses manage expenses, payouts, allowances, and benefits effortlessly with CleverCards. The CleverCards platform allows businesses to configure digital Mastercards themselves and send them to anyone, anywhere, anytime, instantly to control spending before it even happens. CleverCards can be spent online and in-store worldwide via Apple Pay and Google Pay.
Yhteystiedot
Ground Floor, 4 Earlsfort Terrace, Saint Kevin's, Dublin,, D02 E024, Dublin, Irlanti
- support@clevercards.com
- clevercards.com
4,1
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2 t. arvostelua
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Very poor customer service
I know they were migrating to stipe but this should have been explained at point of sale, 8th April. It took until 14 May to activate my card. Only support I received was through email & when I replied to say it still wouldn't activate the email went to the bottom of the pile again. No phone number to get in touch, I did ask for someone to call me on numerous occasions. Dreadful service.
14. toukokuuta 2026
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at incident@clevercards.com, and we will be happy to help.
— The CleverCards Team
Great experience definitely would work…
Great experience definitely would work with such a great company
11. helmikuuta 2026
Thanks for clever cards for…the help.
Thanks for clever cards for gas/electric/food I really appreciate that for helping me& my wife.& Very helpful thank you..
11. toukokuuta 2026
I was planning to use my €1000 card on…
I was planning to use my €1000 card on a large purchase. The system was down for over a month and I had to use other funds, which was frustrating.
13. toukokuuta 2026
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Been waiting over seven weeks for to be…
Been waiting over seven weeks for to be able convert the token. Then after conversion my card is unable to be used. Says to contact customer service and they either don’t respond or give vague responses without providing any clarity. They have been nothing short of terrible.
27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.
— The CleverCards Team
Card wouldnt automatically upload into my…
Card wouldn't automatically upload into my Google wallet however it worked when manually added to the Google wallet
13. toukokuuta 2026
Vastaus yritykseltä CleverCards
We are truly sorry for the experience you had while trying to upload your card to your Google Wallet. We are glad to hear you were able to add your card to Google Wallet manually. We are aware that some users experienced difficulty with the automatic upload, and we sincerely apologise for the inconvenience this caused. If you ever need any further assistance, please do not hesitate to reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Appalling customer service from…
Appalling customer service from Clevercards. Almost 3 months trying to get them to respond to a card that would not activate and when they did, they tell me the card ended up with someone else. And then the ghosting began again. So I am down €1500 with zero comms. They will not even answer the on-line help chat now. Extremely frustrating.
EDIT: getting a canned response saying just contact us ii adding more pain to the overall terrible experience - if I have spent 3 months chasing, how much credence can I possibly have in adding another email contact into this overlal miserable experience? Where has my money gone @clevercards?!
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the wait you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at incident@clevercards.com and we will be happy to help.
— The CleverCards Team
Was so easy to use on line to top up
13. toukokuuta 2026
Easy to use was quick and will use in…
Easy to use was quick and will use in the future
13. toukokuuta 2026
Had to wait nearly 2 months for my card…
Had to wait nearly 2 months for my card to be active. Poor updates throughout.
13. toukokuuta 2026
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
Took them over 4 weeks to sort out the…
Took them over 4 weeks to sort out the conversion of tokens into cards. Customer service kept telling me it would be sorted in 1 week... which never happened. Pretty bad experience
6. toukokuuta 2026
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance please reach out to us at support@clevercards.com and we will be happy to help.
— The CleverCards Team
A month of broken promises
A month of broken promises, zero accountability, and our money held hostage.
We initially had a great experience with Clever Cards — purchasing reward cards for our team at Christmas was seamless. On the strength of that, and after a sales call where the representative went out of his way to emphasise Clever Cards’ exceptional customer care and business card offering, we decided to take out the business card.
Big mistake.
Without any warning whatsoever, the card became unable to load funds due to a “technical issue.” No manual workaround was offered — despite the fact that our funds had already been loaded into our Clever Cards business account. Let that sink in: they had our money, and we had no way to access or use it.
The in-app message assured us the issue would be resolved “in a couple of days.” A couple of days passed — nothing. The message shifted to “next week.” Next week arrived — still nothing.
We contacted customer support. There is no way to speak to a human. You are funnelled through a generic AI system and eventually told someone will call you back. Days later, we received a message informing us how “valued” we are as a customer and that a platform migration was underway — another couple of days. That turned into weeks, with zero proactive communication from Clever Cards.
A second support message went unanswered for over five days.
Eventually we were told the migration to Stripe was complete. We logged back in — the card still wouldn’t load funds. The message still read “a couple of days.”
The latest “solution” offered to us? A workaround suggesting we use the benefits gift card instead of the business card — which would require us to load additional funds into a separate section of our account. In other words: load more money on top of the funds they are already holding and that we cannot access.
This is not a minor inconvenience. This is a company holding customer funds, providing no working product, offering no real support, and stringing customers along with the same recycled message for over a month. The gap between what was promised on that sales call and the reality of this experience is staggering.
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CleverCards
Hi, we truly value the faith our customers put in us and we are deeply sorry for the inconvenience this disruption and the subsequent migration caused you and the other customers. We feel very strongly about the experience you and other customers have had to go through, and we sincerely apologise for it.
We also understand the frustration around the changing timelines. As we worked through the getting the issue resolved, the complexity of the disruption and the subsequent migration to Stripe meant that timeline shifted as a result. We are genuinely sorry for that. Throughout this period, we made it a priority to offer refunds to any business customer who did not want to wait, and we processed refunds for all such customers without delay.
On the workaround you mentioned, we were enabling businesses to move funds from one account to another so they could continue to use them, at no point were businesses asked or expected to add any additional funds. We are sorry if that was your experience, as it was never something we wanted or asked any of our businesses to do.
We are deeply sorry that this has eroded the trust you placed in us. We can assure you that we are working very hard to get back to the level of service you have always known from us. What you have experienced is an aberration and is not what CleverCards stands for. We very much hope to earn back your confidence in time.
If you would like us to look into your specific situation, please reach out to us at incident@clevercards.com and we will personally make sure it is resolved without any further delay.
— The CleverCards Team
The Clever Card - Constant Companion
It was very easy to use, just add to wallet and tap to use. I would recommend the clever card for future transactions and customer friendly service
6. toukokuuta 2026
I had received a gift card from my…
I had received a gift card from my company and I couldn't access it for four weeks which I found not very professional.
12. toukokuuta 2026
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the time it took to resolve your situation and for the impact this had on you. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
Poor communication
Poor communication, takes days to reply to emails. Would not recommend
12. toukokuuta 2026
Vastaus yritykseltä CleverCards
Hi, we are truly sorry for the delays and the poor communication you experienced during our migration. We have completed our migration to a new payments platform and are onboarding all our customers. This is not the experience we want to give our customers, and we are committed to returning to the standard that CleverCards has always stood for and that our customers have come to expect from us. If you need any further assistance, please reach out to us at support@clevercards.com, and we will be happy to help.
— The CleverCards Team
It was a bit challenging to add the…
It was a bit challenging to add the card to Google Wallet, but Costumer support sortec out the issue very quicly .
12. toukokuuta 2026
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