Cleanster.com Arvostelua 

195
•
TrustScore 2/5 tähteä

2,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I cleaned two vacation homes for them back in May 2026, and now it’s October—yet I still haven’t received my payment. I’ve called countless times, but no one answers; I’ve sent several messages throug... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I have done cleanings and went with over a month to get paid and 2 1/2 wks ago they paid me partial but still owe me 330 and they give me the run around and do not answer calls I highly recommend fo... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

This app markets itself as an exceptional platform for finding work, but there’s actually nothing there! There are no clients. On top of that, the starting hourly rate is a measly $20—a laughable amou... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ce qui a rendu mon expérience si positive c’est le fait s’attendre qu’on me donne un programme pour l'évaluation et qu’on m'appelle plutôt pour un boulot. Ca ete un réel challenge apprécié pour moi.... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Online-markkinapaikka

Yrityksen kirjoittama

Cleanster connects you to top-rated short-term rental cleaners and we also ensure the perfect guest experience!


Yhteystiedot

2,2

Välttävä

TrustScore 2/5 tähteä

195 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 84 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,2

Kaikki arvostelut

(195)

81 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Was great

Was great, person cancelled last minute so they arranged a new person without issue

7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi there, thank you! We're glad we could arrange a new cleaner quickly after the last-minute cancellation. We look forward to your next clean! – The Cleanster Team

Saanut 1/5 tähteä

Never got paid

I worked for them one time and never got paid they will tell you they gone send it and never do don't trust working for them and then called me and ask me to work for them again but I never got paid they a rip off they will call you to ever say for work too it's sad

26. toukokuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Jacqueline, we're sorry you never received payment for your job. Please email support@cleanster.com with your account email and booking ID so our payout team can review it directly. – The Cleanster Team

Saanut 5/5 tähteä

I had a fantastic experience with…

I had a fantastic experience with Cleanster.com! The cleaner was punctual, professional, and incredibly thorough. Every corner of my home was spotless, and they went above and beyond to make sure everything looked perfect. Booking through the platform was easy and seamless. Highly recommend for anyone looking for a reliable and high-quality cleaning service!

23. toukokuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Fae, thank you! We're thrilled your cleaner was punctual, thorough, and left every corner spotless. We look forward to your next clean! – The Cleanster Team

Saanut 1/5 tähteä

Very unreliable, no customer support

So my first booking with cleanster for my Airbnb property, charged my credit card one day before, ended up no show, no communication, no Custer support a The only support is an email address, got a response after a day offering refund in Credit, expressed my frustration and requested refund to my credit card, no more reaponses, so deleted my credit card andand their operations team’ called early in the morning before the next booking, after one week still no one responding to my refund request, had to request chargeback from my bank. Totally garbage company

8. toukokuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Zhifeng, we're sorry your first booking for your Airbnb property ended in a no-show. That's not the experience we want for any client. Please email support@cleanster.com with your booking ID so our team can review the booking and charge directly. – The Cleanster Team

Saanut 1/5 tähteä

They Don't pay the Cleaners

I cleaned a 4 bar 3 bath airbnb and have not been paid. Yes all of the folks that had their homes cleaned are giving great reviews. Because they had a great cleaner. The cleaners don't get paid. I am livid. Not to mention it was suppose to be a 5 hour job it took 8 hours. Ive tried calling texting calling again and nobody answers.

5. toukokuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi there, we're sorry you haven't been paid for the 4-bed, 3-bath Airbnb you cleaned. Please email support@cleanster.com with your account email and booking ID so our payout team can review it directly. – The Cleanster Team

Saanut 1/5 tähteä

They want to pay for a five-bedroom…

They want to pay for a five-bedroom 3-bath cleaning, $54, that's all. It's the worse app I have ever encountered

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Carmen, we're sorry the rate on that five-bedroom job felt too low. Pay rates are shown in the app before you accept a job, so you can choose what works for you. If you have questions about a specific booking, please email support@cleanster.com. – The Cleanster Team

Saanut 1/5 tähteä

If I can give them zero I will

If I could give them zero I would. They have been texting me over and over for years. I have asked them politely to please stop texting me please stop contacting me and they won’t stop. They make me so infuriated and I feel like I’m getting bombarded by a scammer

30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Cleanster is a great app where I can…

Cleanster is a great app where I can get my house cleaned fast and good. Price is good.

30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi there, thank you! We're glad your house was cleaned quickly and well at a good price. We look forward to your next clean! – The Cleanster Team

Saanut 5/5 tähteä

She’s wonderful

She’s wonderful ! It makes a huge difference!

25. maaliskuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Sophie, thank you! We're so glad your cleaner made such a huge difference. We look forward to your next clean! – The Cleanster Team

Saanut 5/5 tähteä

VERY SATISFIED!!!

Mitsy was great! She was very polite and explained everything she was going to do around my apartment and she made it smell amazing and nothing was left uncleaned and she also helped me find mold in my shower that I didn’t even know was there and cleaned it for me which was another plus! Cleanster is a great app and would definitely recommend for people who are looking for some extra help!

19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Izabelle, thank you! We're glad your cleaner explained everything, left your apartment smelling amazing, and even helped you spot mold. We look forward to your next clean! – The Cleanster Team

Saanut 5/5 tähteä

Reliable, Supportive, and Highly Recommended Workplace!

Working at CleansterPro has been an excellent experience. The platform is 100% reliable, payments always arrive the next day without fail, and communication with the team is outstanding. There is always someone available to help in case of any issues, which is very reassuring. Plus, the manager is super kind and attentive, and the clients I’ve worked with have been very respectful. I truly feel comfortable and valued here. I highly recommend CleansterPro!

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi George, thank you for the wonderful review! We're glad communication with the team has been outstanding. Thanks for being part of the team! – The Cleanster Team

Saanut 5/5 tähteä

Cleanster helped our move to a new city!

We relocated to a new city and were looking for a reliable cleaning company that could tackle our home every 2 weeks. A quick online search took us to Cleanster, where we read reviews and downloaded the app. I appreciate the ease of use, swift search, and quality of the cleaners. We'd had 2 different cleaners, and both were thorough, timely, and pleasant. So glad we stumbled upon this app. It definitely made our move and settlement in a new city easy!

12. lokakuuta 2024
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Courtney, welcome to your new city, and thank you! We're glad Cleanster has been the reliable biweekly clean you were looking for. We look forward to your next clean! – The Cleanster Team

Saanut 5/5 tähteä

I had a fantastic experience with this…

I had a fantastic experience with this cleaning app! The cleaner arrived right on time, was incredibly professional, and did an absolutely amazing job. My space has never looked better! I'm definitely booking again and highly recommend this service to anyone looking for top-notch cleaning. Customer service was also excellent and very helpful regarding any questions.

8. helmikuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Lidia, thank you! We're so glad your cleaner arrived on time and left your space looking better than ever. We look forward to your next clean! – The Cleanster Team

Saanut 1/5 tähteä

Booked and paid for domestic help

Booked and paid for domestic help. Received a do not reply text confirming. No show on the day with no way of direct contact. So assume essentially a scam service.

Will be using all routes to expose.

29. tammikuuta 2025
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi there, we're sorry your booking didn't go as expected. Please email support@cleanster.com with your booking ID so our team can review it directly. – The Cleanster Team

Saanut 1/5 tähteä

They are not paying people

They are not paying people , they keep saying billing team . How can the new system be worse than the new one . I did a cleaning Oct 26th and still not have got paid .

26. lokakuuta 2024
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Jayshawn, we're sorry you're still waiting on payment for your Oct 26 cleaning. Please email support@cleanster.com with your account email and booking ID so our payout team can review it directly. – The Cleanster Team

Saanut 5/5 tähteä

I highly recommend Cleanster to clean your home

I had a great experience with Cleanster today. Olga was scheduled to arrive at 9:30 am for a scheduled 4 hour house cleaning. Olga was right on time, very polite, and did a fabulous job. My house smelled clean. I will definitely be using Cleanster again and highly recommend them.

7. joulukuuta 2024
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Heidi, thank you! We're glad your cleaner arrived right on time for your 4-hour cleaning and left your house smelling great. We look forward to your next clean! – The Cleanster Team

Saanut 5/5 tähteä

Nicole was the best did the most…

Nicole was the best did the most amazing cleans got every nook and cranny. Even my walls! I’m in love with how clean my place is thank you Nicole!!

14. marraskuuta 2024
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Kashiah, thank you! We love hearing your cleaner got every nook and cranny, walls included. We'll pass your kind words along and look forward to your next clean! – The Cleanster Team

Saanut 1/5 tähteä

Very Shady company

If you’re thinking about using the Cleanster app, here’s a heads-up. The CEO, Gloria Oppong, runs things in a way that raises some red flags. They have cleaners showing up higher on the rating system and claiming they’ve done multiple cleanings. But when I spoke to one cleaner in person, they told me it was actually their first job. I’ve got screenshots and everything.

That’s just the start, though. Cleaners don’t usually show up on time, are often late, cancel within two hours of the appointment, or just don’t respond at all. The quality is pretty low too, especially considering they charge around $35 an hour. They say the cleaners are thoroughly vetted, but that’s questionable—sometimes they send a replacement who doesn’t even match the profile picture.

Oh, and if you ask for a refund, they’ll only give you credits, not an actual refund to your payment method, even if you request it. Overall, I’d steer clear of this company.

10. marraskuuta 2024
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Erick, we're sorry to see this. Please email support@cleanster.com with your account email and any booking IDs so our team can look into your experience directly. – The Cleanster Team

Saanut 1/5 tähteä

I am a cleaner in this company

I am a cleaner in this company, for 3 weeks no one thinks to pay the salary, it's the same thing, they are scammers

22. lokakuuta 2024
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi Олена, we're sorry you've been waiting three weeks for your pay. Please email support@cleanster.com with your account email and booking IDs so our payout team can review your account directly. – The Cleanster Team

Saanut 5/5 tähteä

Service was great and reliable

Service was great and reliable. Before and after pictures have been taken to provide a full report. Cleaner was on time and did an amazing job.
Cleanster workers are very communicative as well.

1. marraskuuta 2024
Oma-aloitteinen arvostelu
Cleanster.com-logo

Vastaus yritykseltä Cleanster.com

Hi there, thank you! We're glad you found our service great and reliable. We look forward to your next clean! – The Cleanster Team

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