Beth was great at responding to queries today and helping me with my issue, however I’d like to report an issue with the App. The ChatBox on the Circuit Go app closes automatically when I log out of t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had an issue with one of the dryers after payment it didn’t recognise my payment and was still requesting payment so went on the online chat and Ellie was super helpful and the problem was resolved... Näytä lisää
Yritys on vastannut
I think that the machines are a little pricey but has a convenient location. This particular encounter had an out of order machine that was still taking orders from the POS machine. Luckily, I h... Näytä lisää
Yritys on vastannut
Sally helped me today to get a refund, she was really nice and helpful. But unfortunately these dryers are horrible!! Feels bad to ask for refund this often but I just can’t keep wasting money and... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Circuit is the UK's market leader in managed laundry providing high-quality services.
Yhteystiedot
Halifax Road, HX6 4AJ, Ripponden, Yhdistynyt kuningaskunta
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4,2
Hyvä
2 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had a problem with one of the washers…
I had a problem with one of the washers so I spoke to Tori who was very helpful and she refunded my extra money that I had to pay for a faulty machine. She was so helpful
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good morning Sheila,
Thank you for taking the time to leave a review. It is great to read that Tori was able to help with your machine query.
Thank you, Isobelle.
Answers are direct in times of need and…
Answers are direct in times of and customer service is amazing.I spoke with Tori today because I needed a refund and she provided detailed replies and recommendations that could ease my situation in the future.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good afternoon Aminata,
Thank you for taking the time to leave a review. It is lovely to read that Tori was able to help with your query and get this resolved for you.
Thank you, Isobelle.
Remarkable Tori
Tori was really helpful. She was quick to respond, and helped me solve my problem within minutes!
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good afternoon Huzaifa,
Thank you for taking the time to leave a review. Your feedback is valuable to us and we will make sure this is passed on to Tori.
Thank you, Isobelle.
Smooth communication
Smooth communication, was refunded for a washer that I had payed for that had no water in it. Thank you Tori.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Hi Sam,
Thank you for taking the time to leave a review! It is brilliant to see that Tori was able to help with your washer query.
Thank you, Isobelle.
Tori solved the problem very quickly.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good afternoon,
Thank you for taking the time to leave feedback! It is great to read that Tori was able to help resolve your query quickly.
Thank you, Isobelle.
Thanks for the help Tori!
Ran into some trouble with my phone number verification and Tori from customer support was incredibly helpful and patient with my situation! :)
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Hi,
Thank you for your review, I will make sure your feedback is passed on to our support team. We are glad to hear that we were able to provide you with a great customer experience while speaking to our team regarding your query.
Thank you, Isobelle.
Tee-Jay was very helpful this morning…
Tee-Jay was very helpful this morning dealing with my issue.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to read that Tee-Jay was able to help with your query this morning.
Thank you, Isobelle.
Transferring money between apps is…
Transferring money between apps is really fast and convenient.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Hi Erika,
Thank you for taking the time to leave a review. It is brilliant to hear that you have had a positive experience when having your balance transferred between apps.
Thank you, Isobelle.
Jamie Silcox - a great asset to Circuit Laundry
Jamie Silcox is our customer relations manager for the launderettes here at Lancaster University. He is always unfailingly friendly, positive, and super responsive to emails/calls. Since working with Jamie, any issues with my launderette have always been resolved usually within 24 hours, and we are providing students with a much better experience as a result. Jamie has recently assisted with adding some accessibility features to a launderette on campus - a time-consuming job which he did gladly, and when the student requested some further works he was back within a couple of days to take care of that as well. Superb service, always a pleasure to see him!
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Hi Stephen,
Thank you for taking the time to leave a review following on from Jamie's visit to site last week. It is lovely to read about the positive impact one of our Site Performance Managers has had on site and that they have gone above and beyond to ensure that the machines are accessible for all the students.
Thank you, Isobelle.
Helpful and kind staff
I had a problem with one of the laundry machines in my student accommodation due to there being a malfunction with the machine. Thankfully, I rang them up and was helped massively by a girl called Ellie who was very kind and helpful and the problem is getting sorted on Monday thanks to her.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good afternoon Louis,
Thank you for taking the time to leave a review. I am sorry to hear that you experienced an issue with one of the machines on site but it is great to see that Ellie was able to help with your query.
Thank you, Isobelle.
Craig at The University of Nottingham
Craig at The University of Nottingham was a great help, i wouldn't have got my laundry done without him.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Hi Andrew,
Thank you for taking the time to leave a review. It is lovely to read that Craig was able to assist you with your laundry and provide a great customer experience.
Thank you, Isobelle.
Not accessible
This app is not accessible for visually impaired. The customer service is understanding of my circumstances but has no solution. Unable to topoff without assistance. Unacceptable
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Hi Smith,
Please reach out to care@circuitgroup.com and confirm the site where you are using the machines. We would like to help put a plan in place to make this system accessible for you as we have done at other universities.
We look forward to hearing from you.
Thank you, Isobelle,
Ellie help me to result the problem so…
Ellie help me to result the problem so quickly.
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to see that Ellie was able to help resolve your query quickly.
Thank you, Isobelle.
Had a great customer service experience…
Had a great customer service experience with Ellie today. She was able to help me with my query & we got it sorted within the one session. Puts me at ease if there’s any issues in future I know it’ll be sorted asap.
24. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Ellie provided a brilliant customer experience and was able to help resolve your query.
Thank you, Isobelle.
exceptional service…
A great app with exceptional service Ellie was a great help when I accidentally paid twice and needed a refund. Thankyou
24. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. It is great to see that Ellie was able to help fix your payment issue and issue your refund.
Thank you, Isobelle.
Vastaus yritykseltä Circuit Laundry
Hi,
Thank you for your great five star review for Beth!
Thank you, Isobelle.
Tee-jay was super helpful and patient…
Tee-jay was super helpful and patient helping me when the dryer didn’t work
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Tee-Jay was able to help you when you experienced an issue with the dryer.
Thank you, Isobelle.
Had difficulty with the washing machine…
Had difficulty with the washing machine spoke to Tee-Jay was extremely helpful got it sorted in a few minute
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good afternoon Harriet,
Thank you for taking the time to leave a review. It is great to read that Tee-Jay was able to help with your query.
Thank you, Isobelle.
Customer service
Faulty machines, but amazing customer service. Tee-Jay was on it and helped me right away!
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review. It is brilliant to see that Tee-Jay was able to help resolve your query quickly.
Thank you, Isobelle.
a review for helen
Helen from the support team is great. Efficient and helpful. Thank you
20. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Circuit Laundry
Hi Maddie,
Thank you for your great 5 star feedback for Helen. This is lovely to read.
Thank you, Isobelle.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.