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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Peluche Made in China ! Vendue comme indestructible, il a fallu 3 min à mon chien pour la déchirer… De plus, j’avais commandé une peluche sans couinement , j’ai reçu avec 😠 On ajoute à ça un dél... Näytä lisää

Saanut 1/5 tähteä

J’ai acheté une peluche chez eux, durée de vie : 2 heures. Mon chien n’est pourtant pas un grand destructeur ; les jouets de supermarché lui durent généralement plusieurs semaines. Ces produits ne so... Näytä lisää

Saanut 5/5 tähteä

Our Cheeky dog toys arrived well packaged and looking as advertised, though both elephant and whale are a bit smaller than expected. Our adult yellow lab prefers the whale-sized toy over the smaller e... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Our two bully-breed rescue dogs absolutely love their new Cheeky toys! The toys are certainly more durable than any other plush toy they have had, but they are far from indestructible. Our older bully... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lemmikkieläintarvikekauppa

Yrityksen kirjoittama

At CHEEKY, we create high-quality, durable, and engaging dog toys designed to withstand even the toughest chewers. 🐶💪 Our toys are made from a unique blend of polyethylene and nylon, ensuring maximum durability and safety. Whether your dog loves to chew, fetch, or cuddle, our toys are built for endless fun while being gentle on teeth and gums. 🦷✨ All materials are non-toxic and 100% safe, so you can trust your furry friend is in good paws. 🐾 We believe play is essential for a dog’s mental and physical well-being, which is why we design toys that stimulate, entertain, and last. 🎾🐕 At CHEEKY, we listen to our customers and continuously improve our products to provide the best experience for dogs and their owners. ❤️🐾 Durable. Safe. Fun. That’s CHEEKY! 🐕🎉


Yhteystiedot

2,5

Välttävä

TrustScore 2.5/5 tähteä

296 arvostelua

5 tähteä
4 tähteä
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Ei viimeaikaisia arvostelupyyntöjä

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On vastannut 59 %: iin saamistaan huonoista arvosteluista

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,5

Kaikki arvostelut

(296)

82 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Avoid at all costs

Avoid at all costs. Their product is cheaply made in China with European marketing. I gave it to my dog based on the fact that it was designed for "extreme force & impact" as well as durability. My dog gently chewed the toy on his bed and it started falling to pieces. It is poorly made and not resilient. Terrible product that is advertised as being durable, but it broke quicker than €5 cheap dog toy. It's just an attempt to get more money for an inferior product. Their customer services is also terrible, they refused to issue a refund when their shoddy product broke after 24hrs.

1. heinäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hi Anthony,
We’re truly sorry to read your review and disappointed that your experience with Cheeky was so negative — especially after our multiple email exchanges and careful attention to your case.

Our toys are made from high-performance materials, including UHMWPE fiber blends used in technical and safety equipment, and our manufacturing partner in China was carefully selected for quality and durability. That said, no fabric toy is indestructible, and as we clearly state across our communications, some dogs — even with gentle chewing — can damage soft toys quickly, depending on their play style.

As mentioned in our emails, we reviewed your photos in detail and took your concerns seriously. However, as the toy had already been used and the issue was reported after use, it was outside the conditions of our return policy, which we apply consistently to all backers and customers.

We’re sorry we couldn’t resolve this in a way that met your expectations, but we stand by the honesty of our materials, the care we put into our customer service, and the many happy customers who’ve had great results with our toys.

We wish you and your dog all the best.
The Cheeky Team

Saanut 4/5 tähteä

alright

It was alright

27. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Thanks for the feedback, Snow! Glad it was alright — we’re aiming for awesome next time 🧡The Cheeky Team

Saanut 1/5 tähteä

Bad quality - do not buy

Toy looks very nice, but our border collie, 15kg, tore this toy apart in a few minutes... Quality is much worse than Kong toys. Unfortunately, I bought two toys. The seller is just quoting its TOS and refuses to do any refund.

- Edited to reply to the comment below -
There were no other solutions offered then - NO REFUND / NO RETURN. How can you say that you tried to offer a viable solution?

6. helmikuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hi Grega,
We’re genuinely disappointed to read your review, especially after the many messages we exchanged and the time we spent trying to find a fair solution. We’re sorry the experience didn’t meet your expectations.

The Cheeky Team

Saanut 2/5 tähteä

Toy was no match against my dog

I have an aggressive chewer--she's taken out jolly balls. Was hoping these toys would last a little while, but it took her just 8 minutes to chew holes in the fabric and begin removing the stuffing/guts.

Pros: the toys are cute, and the company was responsive to email communication.

Cons: stuffing is synthetic fill, shipping is via a small (and slow) shipper--took ten days for the toy to arrive.

I'm not going to hold it against Cheeky that their high-tech fabric was no match against my dog's choppers; it's kind of funny, tbh.

24. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hi Suzanne,
Thanks so much for your thoughtful and honest review — and for giving Cheeky a try! 🧡
We’re sorry to hear our toy didn’t last long with your power chewer — we know some dogs have next-level determination (and jaws of steel!). We’re glad you appreciated our communication, and we’ll take your comments about shipping and materials into account as we continue to improve.

Thanks again for the feedback — and the good humor!
— The Cheeky Team

Saanut 5/5 tähteä

Dogs go nuts

Dogs love the toys which means they hate it, it burns them up that they can't get the squeaky toy out of the center of the little animal thing, looks like an eeewok, anyways there is some damage on the ears of one of them but that's it, so far it has done well with its claim of being Indestructible, good job cheeky

15. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Thanks a ton Steven — we LOVED your review! 😄
It’s true… the frustration of not reaching that squeaker is real — sounds like your pup is taking the challenge very seriously 🐶🎯
We’re glad to hear the toy’s holding up (ears aside!) and really appreciate your support and sense of humor.
Long live the “Ewok”!

The Cheeky Team

Saanut 5/5 tähteä

Fast service

Fast service

14. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Thanks so much Samantha! 🧡
We’re glad to hear your order arrived quickly — we hope your pup is loving their new toy! 🐶

The Cheeky Team

Saanut 5/5 tähteä

Wonderful dog toys!

I really liked the toy options and our pup really loves the koala I got him. He has not been able to destroy and maim it yet.

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Thanks so much Matthew! 🧡
We’re thrilled to hear your pup is enjoying the Koala — and that it’s still standing strong 💪🐨
Wishing you both many more play sessions ahead!
The Cheeky Team

Saanut 3/5 tähteä

In less than one week of receiving the…

In less than one week of receiving the toys, one of them has already been destroyed.

Depending on the size of the dog, the dog may not be able to get to the squeaker and therefore it's not as interactive for the dog and the dog loses interest in the toy.

9. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hi Tomonari,
Thanks for your feedback — we’re sorry to hear one of the toys didn’t last and that the squeaker placement didn’t work out for your pup. We know every dog plays differently, and we’re continuously learning and improving based on real-life experiences like yours.
Feel free to reach out to us directly at customerservice@cheeky-dogs.com if you’d like to share more 🧡
The Cheeky Team

Saanut 5/5 tähteä

It was great good service

It was great good service

4. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Thanks so much! Great to hear you were happy with the service 🧡
— The Cheeky Team

Saanut 4/5 tähteä

Résiste aux attaques comme annoncé !

Pour que ce soit parfait une communication en français aurait préférable.
Mais l'essentiel n'est pas là : le jouet Cheeky tient ses promesses : Bernie, le destructeur compulsif de peluches qui font du bruit n'a pas réussi son travail de démolition habituel. L'éléphant est toujours là, intact et présent à ses côtés.

26. toukokuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Merci beaucoup pour votre retour Marie-Lise 🧡
On prend note de votre remarque sur la communication en français — et on est ravis de savoir que l’éléphant a résisté à Bernie, même en mode destructeur de peluches 🐘💪
Longue vie au duo !

— The Cheeky Team

Saanut 4/5 tähteä

its okay bro

1. kesäkuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Thanks bro 😎 Glad it was okay — we’re here if you’ve got feedback to make it awesome next time! 🧡
— The Cheeky Team

Saanut 2/5 tähteä

Great toy for toothless dogs

The toy lasted no more than ten minutes before two holes appeared.
Our dog isn’t a particularly aggressive destroyer of toys more than any other dog.
I have spent five times less on a toy and it’s lasted longer. It’s dissatisfying that a toy that costs around 20 odd pounds didn’t last longer.

I would consider your options before buying this toy if your dog has teeth.

30. toukokuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hi Nick,
Thanks for your feedback — we're sorry to hear this. That’s not the experience we aim for. If you’d like to share more details or photos, feel free to reach out to us at customerservice@cheeky-dogs.com so we can take a closer look 🧡

The Cheeky Team

Saanut 5/5 tähteä

Reinforced stitching and superior…

Reinforced stitching and superior quality means our beagle dinosaur gets to enjoy his toy whilst we do not have to worry about him destroying it

25. toukokuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Thank you so much for your kind words, Nirmal! 🧡 We're thrilled to hear that your beagle dinosaur is enjoying the toy and that the reinforced stitching is doing its job! It’s great to know that you can relax while he plays with it. We appreciate your support and hope to keep providing durable, high-quality toys for your furry friends!

Saanut 1/5 tähteä

Total scam!

Total scam!

I ordered three items from the Kickstarter campaign. My medium-sized dogs destroyed these within minutes. Sadly, this is true of for the majority of funding backers based on the responses left within the comments thread on Kickstarter, viewable to backers only. Many backers reported never receiving their order as well. Cheeky has not responded to any KS comments or issued refunds.

The product is nowhere near as durable as advertised. I guess it makes sense they protect their fraudulent profits with the following return policy (from their website);

“ Refund policy
Return and Refund Policy
Last update : 22/04/2025

At CHEEKY SAS, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer you the opportunity to return the product under the following conditions.

1. Product returns
We accept returns only if the following conditions are met:
- The product is new, unopened and in its original packaging.
- The product has not been used in any way.
- The product is returned within 14 days from the date of receipt of the order.

Please note Dog toys and accessories must be in their original condition before they can be returned. If the packaging has been opened, or if the product shows signs of use, it cannot be returned.”

17. toukokuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hello Ross,

We’re truly sorry to hear that your dogs weren’t able to enjoy the toys as expected. We understand that every dog has a different play style, and sometimes, even the most durable toys aren’t a perfect match for every dog. However, we stand by the quality of our products, which are made with the strongest fibers currently available on the market, including Dyneema®.

Regarding your claims about "fraudulent profits" and "no responses" on Kickstarter, we feel the need to clarify a few things. We’ve delivered all the orders that were placed and have been in direct contact with our backers throughout the process. We have not received any complaint emails from you directly—so it’s a bit surprising to see you make such claims publicly without having reached out for resolution. We always encourage direct communication with us, rather than jumping to conclusions or making assumptions based on incomplete information.

We are genuinely sorry that our product didn’t meet your expectations, but before leaving such harsh reviews, we encourage you to reach out directly with us for better assistance. We’re committed to providing quality and support to all of our customers, as reflected by the numerous positive reviews from those who have genuinely enjoyed our toys.

We are always open to constructive feedback, and we’re continuously improving our products based on customer experiences.

Best regards,
Celia

Saanut 1/5 tähteä

Clairement pas à la hauteur de ce…

Clairement pas à la hauteur de ce qu'ils veulent te vendre.
Pourrais être ok en tant que tel mais en sur-vendant un produit vos clients prennent ça pour une fraude.
(Au passage à la vue des commentaires sur Kickstarter le service client semble inexistant)

28. huhtikuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Bonjour,

Nous sommes sincèrement désolés que notre produit n’ait pas répondu à vos attentes. Chaque chien a un style de jeu unique, et il se peut que certains jouets ne conviennent pas à tous les types de mordillage. Nous comprenons votre déception. Nous vous encourageons à nous contacter directement par email à customerservice@cheeky-dogs.com pour nous faire part de vos préoccupations. Nous répondons à tous nos clients dans les plus brefs délais, et nous serions ravis de discuter avec vous pour trouver une solution qui convienne à votre situation.

Merci pour votre retour et à très bientôt,
L’équipe Cheeky

Saanut 1/5 tähteä

Creators Dishonest and Gaming the System

These creators are dishonest and this product is clearly defective, judging by the overwhelmingly negative feedback from KS backers. I cannot prove it but the positive reviews were likely paid for in a desperate attempt to make themselves look better. I saw the writing on the wall and told them I no longer wanted this product and to not send it to me. They never responded but objected when I tried to get my money back through my credit card company. The bottom line: I haven’t received my reward, a shipping notification or a refund — they simply kept my money; a clear case of fraud. However, in Kickstarter’s eyes, that’s the risk I took to support a project I believed in. The problem is that Cheeky misrepresented its product and hasn’t responded to persistent complaints about the quality of the toys that have been delivered or followed their own stated return policy. KS hasn’t responded either.

20. toukokuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hello Matthew,

Thank you for your feedback. We are genuinely sorry to hear that you're unhappy with your experience, but we'd like to provide some clarification.

You initiated a dispute with your credit card company before receiving the product and without giving us a chance to resolve the issue. As a crowdfunding project, we rely on communication with our backers, and we were unable to address your concerns before that dispute was raised. We would have loved to assist you, but the situation was already in process with your card issuer.

If you no longer wish to receive the toys, we can certainly refund the shipping costs, but we are unable to reimburse the original pledge amount. You are correct that any refund for Kickstarter-related pledges needs to be addressed with them directly.

That being said, we invite you to reconsider, as many of our customers have been thrilled with the durability and quality of our products, and we believe you might be pleasantly surprised once you receive your toys. Our many genuine positive reviews from satisfied customers speak to the effectiveness of our toys.

We understand your frustration and are open to finding a resolution. However, we’d kindly ask that you reach out to us directly at customerservice@cheeky-dogs.com, as we have not received any prior direct communication from you, and we believe we can find a better solution than the one made through public reviews.

We believe that with a bit more direct conversation, we can clear up any misunderstandings. We’re committed to providing great products and a positive experience for our customers.

Best regards,
The Cheeky Team

Saanut 5/5 tähteä

Great toy for my dog…

I bought this for our 83 pound golden doodle 2 weimeraner mix and he loves it. He carries it around the house, plays tug of war with me and fetch. Even with some heavy pulling with tug of war, it has held up perfectly!! He loves it. Buy with confidence from Cheeky!!

21. toukokuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hi Greg,

Thank you so much for your amazing review! 🧡 We're thrilled to hear that your Golden Doodle-Weimaraner mix loves his new Cheeky toy and that it has stood up so well to tug of war and fetch sessions. We’re proud to know that our toys are able to handle such enthusiastic play!

Your confidence in our brand means a lot, and we're so happy to see how well it's working for your dog. Thanks for recommending us – we can’t wait for you to see what we come up with next!

Best regards,
The Cheeky Team

Saanut 5/5 tähteä

Wonderful product

Wonderful product, wonderful staff, I recommend for dogs whom have a tendency to get a little too excited with their stuff friends

30. huhtikuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Hi Milo,

Thank you so much for your kind words! 🧡 We're thrilled that you love the product and appreciate our team. It's great to hear that our toys are holding up well for dogs who tend to get a little too excited with their playmates!

We really appreciate your recommendation – it means a lot to us. Thanks for choosing Cheeky, and we hope to keep providing your dog with fun, durable toys!

Best regards,
The Cheeky Team

Saanut 1/5 tähteä

Déception

Jouet de confection chinoise.
Crée en France mais fabriqué en chine.
Jouant bien sur les mots dans leur description sans en faire part.
2 peluches ont ténues respectivement 10 et 5 min avant d'être détruite par mon Malinois.

Encore de grande promesses mensongère.
Aucuns remboursement possible.

Plusieurs peluches Amazon sont moins chères et tiennent bien plus longtemps.

Pour ma part je vais rester au Kong.

1. toukokuuta 2025
Oma-aloitteinen arvostelu
CHEEKY-logo

Vastaus yritykseltä CHEEKY

Bonjour Sylvain,

Nous sommes désolés d’apprendre que nos jouets n’ont pas répondu à vos attentes. Nos produits sont conçus en France et fabriqués en Chine avec des partenaires rigoureusement sélectionnés. Nous utilisons des matériaux très résistants comme le Dyneema, mais nous n’avons jamais promis des jouets « indestructibles ».

Chaque chien a un style de jeu différent, et certains peuvent être plus difficiles à satisfaire. C’est pourquoi nous continuons à améliorer nos produits.

Concernant les remboursements, en tant que campagne de financement participatif, nous ne pouvons pas en proposer. Nous apprécions vos retours et espérons que vous trouverez un jouet plus adapté à votre chien.

Cordialement,
L’équipe Cheeky

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