checkers.co.za Arvostelua 

I would like to raise a complaint about my experience at Checkers Jeffreys Bay. (Da Gama road)

When I arrived to order four rib burgers, the two staff members on duty did not really acknowledge me. Instead, they were openly complaining to each other about being overworked. I understand that work can be stressful, but it is still important to acknowledge customers with something as simple as “I’ll be with you shortly.”

After eventually being assisted, we placed our order and waited quite a long time. When we received the burgers and returned to the car, we discovered that all four rib patties were undercooked. The texture and taste made it clear that the meat was not properly cooked.

We returned to the counter politely and asked whether the burgers could be redone or if we could rather choose something else. While the food was being remade, the staff member complained about us to her colleagues in front of us, saying that the burgers “looked fine” to her.

When she handed the new order to us, she spoke very rudely and said “Hier. Dis klaar. Next time gee ons nie nuwes as julle dit weer terug bring nie.” This was extremely unprofessional and made us feel unwelcome and disrespected as customers. As if we were the ones that made the mistake where in fact she was wrong and did not apologise.

This experience was disappointing, both in terms of food quality and customer service. I believe this matter should be addressed, as customers should not be treated this way.

I hope management can take this feedback seriously and ensure better service in the future.

Very underwhelming and disappointing. Yelling me can't use SA loyalty card. Even if. In the interim other stores kindly offered to swipe a store card they keep in case customers dont have a local card (uet). Lots to learn there ...

The worst Customer Service . I only asked for a trolley from 1 of the cashier's , after I paid for my groceries at the till , and she refused to give me 1 because they need to use it for 60/60 . How does that work ???? The cashier's can't speak professional to client's . They scream on us or give attitude . That's PATHETIC. Thank you Checkers Mayville !!! Your lack of customer service and professionalism is exceptional.

Checkers Northern Paarl - No proper salad bowls for weeks - they use foamalite containers and you have to ask to wrap it otherwise the sauce of the salads are all over your other goods. Service very back.

I visited the Cape Gate Checkers on the 06 February 2026. As I shopped I noticed the extra spicy hot cross buns displayed and took a pack. Now I always buy Woolworths hot cross buns because they are so delicious, and I’m quite sticky 😃 when it comes to hot cross buns! Well Checkers I just want to tell you that you got it right! The hot cross buns was delicious and I will be back for more that’s for certain! Thank you for always striving for excellence in what you offer to customers! It’s a pleasure shopping with you guys and Woolies has just lost a customer with their hot cross buns, yours are way more affordable!

I visited the checkers store in Rosebank mall on the 24th of Jan. I needed to withdraw money and send it home to Swaziland. I was assisted by a controller named Tembelihle or Thembekile. She had a very bad attitude. She was not helpful at all and ended up walking away and talking about me to a colleague as I saw them talking about me and staring at me while I made a call. I had to call the manager and be assisted by her. She had a solution for me immediately. I don’t appreciate when employees make customers feel like they’re bothering them for doing their jobs. I didn’t like my experience at all however, I was glad I was assisted in the end. The manager on duty was very sweet and helpful.

I'm all the way from KZN my sister is in Pretoria north I ordered her birthday gifts and they were delivered in time I'm so happy that the plan went accordingly you guys are amazing, she's in Theresapark and you guys made sure she feels loved all the way from KZN ❤️👍THANK YOU for making my sister's day special

Bad attitude from Mike in the butchery at Checkers Bonaero Park. No gloves while handling meat and shaking his head at my request to wear gloves. Most staff unfriendly and disrespectful! So sick and tired of bad service in this country!!!!!

Dear Checkers Customer Care Team,
I am writing to lodge an urgent complaint regarding a cake purchased today from your store for R129.99.
I reported the issue to the store on the same day and was informed that I would be refunded. However, despite this assurance, no refund has been processed.
I would like to clearly state that I am requesting a full refund of R129.99. I do not mind if Checkers wishes to collect the cake, as my main concern is receiving my money back as promised.
I am disappointed by how this matter has been handled and request that it be resolved as a matter of urgency. Please advise when the refund will be processed.
I am available to provide proof of purchase, store details, or to arrange collection of the product if required.

Always go to Checkers for groceries. The quality is always good but lately I've been getting some seriously bad eggs in those trays. At first I thought it was a bad batch but I've come to learn that they are all like that. I buy 4 trays a month so you can imagine the disappointment. Unfortunately I will no longer buy eggs from them.

Good Day

I encountered this driver today, ( LX1 7JZ GP) driving very recklessly. Overtaking on the right side at the Robot. Not stopping at Stop signs or 4 way stops and cutting cars.

New customer staff are incompetent, rude and with an indifferent attitude, Recruit people that are willing and care for your organization.

It seems cherckers60 is running as a scam. They will, at their leasure, cancel your order, and you only get the refund in 3 to 5 days.

I just want to thank Carmen of Checkers 60 at the Whalecoast Mall in Sandbaai Hermanus who sorted out a delivery problem today..She handled the problem very professionally and efficiently and were very grateful for her kind assistance ..Thank you so much Checkers 60...Mrs Van Den Berg a customer of Checkers.

My Steri Stumpie was sour I am very disappointed in Checkers and will think twice before shopping there again

I bought 2 boxes of Forage and Feast glasses to give as gifts from Checkers Sixty60. Both boxes had been opened and damaged and would never had been purchased by anyone in store. Now they tell me they can’t give me a credit and the items have to be returned instore. So much for their fantastic delivery service. This is really embarrassing and was just a way to dump an unsellable product.

Checkers Clara anna fontein - I had the worst experience today from the store manager. She was unfriendly, unwilling to even try and assist. I needed help with an online price and she pulled her shoulders up and said she cant help me. This type op personality should not be placed in a managerial position. Terribly unprofessional.

Vutlhari at checkers waterfall treated me with respect and customer service I never expected . I was waiting for a cashier to finish helping a customer who came before me at money market for +- 5 minutes . Vutlhari came greeted me and told me that the customer who was being helped it was going to take more time and helped me . She was friendly respectful , she didn't know I was going to review her .

Checkers recently opened a branch in the middle of a once serene residential area. We have CONSTANT issues regarding noisy staff, delivery trucks and Sixty/60 motorbikes. They insist on opening at 07.00am every morning which means staff arrive at 04.45am already. We as residents have contacted customer service countless times as well as the managers of this particular branch. We feel "pushed" out of our own homes due to Checkers not considering the negative impact the constant noise has on us residents.

I'm an former employee, at Checkers Hyper Mayville, and the employees there are mistreated especially as a cashier. Cashiers are not treated fairly a simple act of mistake can get you fired or resign unwilling due to misleading of information...
And I know many former employees can contest to this. I don't know if there can be a solution to this... At of stereotypes, racial concerns and lack of employee support. Now my name is been gunished.