My inquire into a issue i came across in using my Caxton card was dealt with in very professional way by Hugo . Very understanding in what happened, and helped me understand my error and gave me time... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great first experience with a Caxton representative, was very helpful, patient and clear. He was very nice and friendly, it cost nothing to be nice it’s free, so that made my first experience a good o... Näytä lisää
Yritys on vastannut
They are always helpful and very long suffering. The person who dealt with me this morning was extremely helpful especially as I was struggling to do what was required. Also one does not have to wait... Näytä lisää
Yritys on vastannut
I was experiencing problems trying to add a new card to my account as my old one had expired so I contacted customer support, Vivienne managed to get the problem resolved that day. Great service. Th... Näytä lisää
Yritys on vastannut
4,8
Erinomainen
6 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very good service
Friendly, efficient and professional. My issue was resolved promptly and I was impressed with the way it was handled.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that your issue was resolved with such friendly and professional efficiency. Hannah appreciates you taking the time to leave us this great review!
Keshawn from Caxton was very patient…
Keshawn from Caxton was very patient and persevered to solve my problem with log in. Followed up to check that the problem had been solved.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that Keshawn was patient and helpful in resolving your log-in problem. We appreciate the follow-up was helpful and thank you for your feedback.
Blocked card
Even from abroad, costumer service was able to resolve my problem
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that Michael was able to resolve your problem even while you were abroad. Thank you for your feedback.
the problem I had was resolved quickly…
the problem I had was resolved quickly & efficiently - customer service is very good
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We are so glad the issue was resolved quickly and efficiently. We appreciate you taking the time to leave us such a great review.
Keshawn The Star
Keshawn was a star.replied to my queries promptly, and sorted out the email which Caxton had sent. Very efficiently.I told him That I was not very good with computers, and found the Caxton web site difficult.
He did everything he could to sort the situation out, and I truly thank him.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experience. We're happy to hear that Keshawn was able to resolve the email issue and provide efficient support, especially considering your difficulties with the website. Thank you for your positive feedback.
My problem was resolved promptly via a…
My problem was resolved promptly via a WhatsApp exchange with a knowledgeable and helpful member of staff.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We are so glad your issue was resolved quickly through WhatsApp. It's great to hear that Keshawn was both knowledgeable and helpful. Thanks for the review!
Keshawn was very helpful
Keshawn was very helpful in talking me through my change of address
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that you found Keshawn helpful during your change-of-address process. We appreciate your positive feedback and thank you!
Marfe was professional friendly and…
Marfe was professional friendly and really helpful in dealing with my query
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your feedback. We are so happy to hear that you found Marfe's service helpful, friendly, and professional.
Fast & efficient change of email…
Fast & efficient change of email address. Thanks for the great service.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We are delighted to see that Upasna was able to assist you with your Caxton card query and was able to assist with updating your details. We will be sure to let her know she received a great review. Many thanks
Prompt response and helpful solution…
Prompt response and helpful solution with offer of further help if necessary
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that you had a great experience and your query was resolved. We pride ourselves on our high standards in customer service, we are glad you experienced this first hand.
Incredibly quick response
Incredibly quick response. Sorted out my issue straight away with no delay. Very efficient and friendly.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We are pleased to see that Hannah was able to assist you with your query quickly. We appreciate you taking the time to leave us a fabulous review. Thanks once again.
Great customer service
I have used Caxton for years and their customer service is efficient, prompt and clear. I dealt with Hannah recently on an erroneous charge on my FX card. She told me how to file the claim and followed up with a clear and concise summary of our conversation and directions.
I have had similar great experiences when arranging FX transactions into the UK.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experience. We are happy to hear that the issue was resolved quickly by Hannah and that you were pleased with the service you received. Thank you for your wonderful feedback.
I had a terrible experience with the…
I had a terrible experience with the Hyatt Regency in Chicago after paying for a room when the hotel was already fully booked. Caxton were brilliant in following up my dispute and resolving my claim. Hannah was customer service personified. A lovely person at the end of the phone who replied immediately and very professional.
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We are pleased to hear that Hannah was able to assist you with your dispute query quickly. We appreciate you taking the time to leave us a fabulous review. Thanks once again.
Quick responsive time and attentive…
Quick responsive time and attentive staff. Great product would highly recommend
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that your problem was resolved by Michael today. Thank you for sharing your positive experience with us we appreciate it.
Very quick response to my issue
Very quick response to my issue. Which was resolved to my satisfaction.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you for a great review we are so please to see that Michael was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
Easier using what's app than waiting to…
Easier using what's app than waiting to get through on the phone. The lady was very patient and helpful.
Many thanks, glad to be with Caxton
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experience. We are happy to hear that the issue was resolved quickly on Whatsapp by Michael and that you were pleased with the service you received today. Thank you for your feedback
I absolutely love using Caxton
I absolutely love using the Caxton Payment Card. It’s simple to manage, convenient for travel, and gives me great peace of mind when spending abroad. The app is easy to use and everything works smoothly.
I also want to say a big thank you to Lauren for her outstanding support. She was incredibly helpful, friendly, and resolved my query quickly and professionally. Excellent customer service all around — highly recommended!
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experience. We are happy to hear that you were assisted by Lauren and that she was really professional and helpful. Thank you for your wonderful feedback
very friendly staff
very friendly staff, they give you all the explanations you need, their work is fast, they are the best, very helpful 10 out of 10
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We are delighted to see that Lauren was able to assist you with your Caxton card query. We will be sure to let her know she received a great review. Many thanks
I locked my self out off my account and…
I locked my self out off my account and contacted them and got it sorted within 24hrs really easy and great communication xxx
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We are pleased to see that Upasna was able to assist you with your query quickly. We appreciate you taking the time to leave us a fabulous review. Thanks once again.
Caxton Renewal
Rang to update my Caxton Card and spoke to Hannah Howse. She was extremely helpful and knowledgeable which made the whole process to be completed very quickly and professionally dealt with. A great customer service experience - thank you.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that the update to the card was handled quickly and professionally. We appreciate you letting us know about the great customer service experience. Thank you for your positive feedback We will be sure to let Hannah know.
Trustpilot-kokemus
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Lue lisää muunlaisista arvosteluista.
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