My inquire into a issue i came across in using my Caxton card was dealt with in very professional way by Hugo . Very understanding in what happened, and helped me understand my error and gave me time... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great first experience with a Caxton representative, was very helpful, patient and clear. He was very nice and friendly, it cost nothing to be nice it’s free, so that made my first experience a good o... Näytä lisää
Yritys on vastannut
They are always helpful and very long suffering. The person who dealt with me this morning was extremely helpful especially as I was struggling to do what was required. Also one does not have to wait... Näytä lisää
Yritys on vastannut
I was experiencing problems trying to add a new card to my account as my old one had expired so I contacted customer support, Vivienne managed to get the problem resolved that day. Great service. Th... Näytä lisää
Yritys on vastannut
4,8
Erinomainen
6 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Keshawn was extremely helpful and…
Keshawn was extremely helpful and sorted my logging in problem promptly and efficiently. Excellent service!
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Great service from Kershawn today
23. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
They are always helpful and very long…
They are always helpful and very long suffering. The person who dealt with me this morning was extremely helpful especially as I was struggling to do what was required.
Also one does not have to wait for an age to get through to somebody
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
A time consuming enquiry was dealt with…
A time consuming enquiry was dealt with in a patient and understanding manner.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that your issue was resolved quickly and efficiently by Keshawn. We appreciate your positive feedback regarding the service you received. Thank you.
Great first experience with a Caxton…
Great first experience with a Caxton representative, was very helpful, patient and clear. He was very nice and friendly, it cost nothing to be nice it’s free, so that made my first experience a good one. I just wish other companies were like this, life would go a lot smoother.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experiences with us! It's wonderful to know that our customer service representative Keshawn was helpful, friendly, and was dedicated to assisting you quickly and efficiently we will be sure to let him know. Thanks again
Use of Caxton Card in general.
My inquire into a issue i came across in using my Caxton card was dealt with in very professional way by Hugo . Very understanding in what happened, and helped me understand my error and gave me time to understand and send relative information to me by email. Exceptional service provided Hugo above and beyond i would say .Thank you for resolving this issue for me , most kindly Hugo. Appreciate
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you for a great review we are really pleased to see that Hugo was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
Caxton Customer Service.
I was experiencing problems trying to add a new card to my account as my old one had expired so I contacted customer support, Vivienne managed to get the problem resolved that day.
Great service.
Thank you.
19. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you for leaving us a great review, and we appreciate you being a long standing customer. We are pleased to see Vivienne was able to assist you with your account. We pride ourselves on our high standards in customer service, we are glad you experienced this first hand.
Vastaus yritykseltä caxton.io
We're happy to hear that your problem was resolved quickly Thank you for sharing your positive experience with us. We pride ourselves on customer service excellence and are so pleased you experienced this firsthand, we will be sure to let the whole team know. Thanks again
Very helpful guy
Very helpful guy, sorted things out straight away. Very polite. Many thanks Keshawn!
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you for a great review we are really pleased to see that Keshawn was able to assist you and resolved your query quickly, we will be sure to let him know he has received great feed back. Thanks once again
Customer service amazing
quick response and a polite reply
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experience. We are happy to see that your experience has been a positive one. We will be sure to let the team know.
Very friendly and professional customer…
Very friendly and professional customer service.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you for a great review we are so pleased to see that Keshawn was able to assist you with resolving your query and proved to be very helpful, we will be sure to let him know they have received great feed back. Thanks once again
Very helpful and proactive.
17. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly make our company shine. We will be sure to let him know.
Very helpful call handler
Very helpful call handler. Very clear diction and easily understood. A pleasant change from the usual call centre experience.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate your feedback and we are glad to see that the situation was resolved quickly for you, and we thank you for your review.
Quick and efficient service
I rang in to changed my contact email address...nothing could have been more simple and secure
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We appreciate you sharing your experiences with us! It's wonderful to know that our customer service team are helpful, friendly, and dedicated to assisting our customers quickly and efficiently We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Keshawn rocked my world!
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let him know.
Efficient and well designed processes…
Efficient and well designed processes make this a very easy company to deal with
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that your problem was resolved quickly Thank you for sharing your positive experience with us, We pride ourselves on customer service excellence and are so pleased you experienced this first hand, we will be sure to let the whole team know. Thanks again
Extremely helpful support
I had a problem with a cancelled ATM payment showing on my account Keshawn was able to reassure me this would be refunded and explained why it was currently showing. He was very helpful and he was able to put my mind at rest
15. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you for a great review we are so pleased to hear that Keshawn was able to assist you with resolving your atm query and proved to be very helpful, we will be sure to let him know he has received great feed back. Thanks once again
Second Card
KNOWLEDGEABLE OPERATIVE WHO ANSWERED ALL MY QUESTIONS IN A VERY PLEASANT MANNER.
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
We're happy to hear that you've consistently received first-class support from us. It's great to know that you value our reliable service and the peace of after speaking with Keshawn. Thank you for your many years of custom and feedback.
-WhatsApp a great new addition
Love being able to chat on WhatsApp- as always your staff- this time Lauren- really efficient, fast, professional and so very friendly- fantastic combination
14. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you for leaving us a great review, we are pleased to hear Lauren was able to assist you via whatsapp recently. We pride ourselves on our high standards in customer service, we are glad you experienced this first hand.
Excellent service
Answered quickly enquiry dealt with efficiently with courtesy and humour
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä caxton.io
Thank you so much for taking the time to leave a review, we are so lucky to have Keshawn as part of our team, his positive attitude professionalism and helpfulness truly makes our company shine. We will be sure to let him know.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.