Cateringcentre Arvostelua 

274
•
TrustScore 3.5/5 tähteä

3,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Purchased table lights. Price, communication and delivery were all spot on. But, when 2 of the lights failed several months later (due to a manufacturing fault, beyond Catering Centre's contro... Näytä lisää

Saanut 1/5 tähteä

I normally order my glassware from Nisbets who have always been super-reliable, but as the product I required was showing on their website as a 7 day delivery and Catering Centre was (and still is)... Näytä lisää

Saanut 5/5 tähteä

The 5L Buffalo Sauce Dispenser is a great addition to any busy kitchen. The large capacity means fewer refills, which really helps during peak times. It’s easy to use and dispenses sauce smoothly, all... Näytä lisää

Saanut 1/5 tähteä

We purchased 10 table tops which according to the instructions had special fixings supplied. We tried ringing customer service many times but no one answers, the message chat didn't work and emails... Näytä lisää


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

274 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 5 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(274)

52 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent service

Excellent service received from this company. the communication was prompt and updated throughout the process and the cost of my product was very competitive. I would not hesitate to use them again.

24. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

I would have no hesitation in recommending this company. My query was dealt with promptly and efficiently and with courtesy. Excellent service.

18. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst company in the world

Worst company in the world. Do not order from here ! never answer phone, can't get hold of anyone. Nothing gets delivered and can't chase up or find out where anything is ! live chat, email replies nothing !!!!

3. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

This company is a scam!!

This company is a scam!!!

Avoid at all costs!!!!

They don’t answer the phone, at most Emily will email you back and tell you a whole load of lies

I paid these crooks £5000 over 3 months for a rational and was supposed to be refunded 6 weeks ago as they don’t have the stock…

Save your money

1. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid if you can

Avoid if you can
Purchased a commercial Dishwasher they gave me a really long arrival date wasn’t acceptable when I said cancelled and they offered a sooner date not knowing what item was received was faulty wasted the engineer’s Time install installing it to find out the control board had water all over it inside so it looks like it’s been used or damaging transit being left out somewhere before it got delivered. Microswitch was damaged these guys are useless not taking the blame nor helping the costs for getting it repaired these and hobart disgusting should be ashamed of themselves daylight robbery

1. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Selling stock they don’t have

After trawling through the internet I found the dinner plates I was looking for, that matched the ones we already have for our business.

I ordered them
Paid in full
Waiting for delivery

I received an email to say they are no longer in stock, despite being advertised on their website and offered a replacement.
I did not want a different plate as they wouldn’t match what we already have,
I wondered why they were advertised and money taken if not available!
I stated I wanted a full refund -
‘Emily’ who’s been mentioned in other bad reviews, was rude saying I wouldn’t find them anywhere and I was to wait 5-7 days for my refund!!! ?
Would never ever recommend anyone buying from this site as they are advertising goods they don’t have!
Bad service
Be aware before purchasing

5. marraskuuta 2025
Oma-aloitteinen arvostelu
Cateringcentre-logo

Vastaus yritykseltä Cateringcentre

Hi Charlotte,

I just wanted to respond personally because your review mentions Emily by name.

Here’s exactly what happened:

• You placed your order on 5th November.

• Emily emailed you the very next morning at 10:18am to say:
“Hi Charlotte, thank you for your order! Unfortunately this item is out of stock with no return date. I’ve added an alternative for you to take a look at — would you like us to swap this over or cancel in full?”

• Nine minutes later you replied:
“We would have thought you’d have worked out you had none in stock before advertising them and taking money from me? Yes cancel the order and I’d like a full refund today!!!!”

• Emily then replied the same morning at 10:59am confirming your refund had already been issued, apologising again, and explaining that it can take 5–7 working days for banks to return funds.

Later that evening you sent another email saying:
“Slip through the net? Not a good excuse… 5–7 days isn’t good enough, as I want to buy my replacement with my money that you now have! I give your company 1 star and will never purchase from you again!”

So, just to be clear for anyone reading — your order, cancellation request, and refund were all handled within hours by Emily, who remained polite and professional throughout.

We completely understand it’s frustrating when a discontinued item still appears online, but this was resolved straightaway. It’s never fair to direct anger personally at a team member who was only trying to help.

Our colleague remained polite and professional throughout, responding within minutes at each stage. We regret that such efficiency still resulted in a 1-star review, but we’ll continue to treat every customer with the same courtesy.

Saanut 1/5 tähteä

Disgusting service and company - do not use them

Only one pack of plates arrived- spoke to Emily, the (not so) charming member of staff who informed me the weight of the package was as it should be - I then had to provide written confirmation the item had not been delivered and i provided measurements to prove it would be impossible for the outer box to contain more than one box! Emily argued every point of my email complaining about the poor customer service - she did say it could take up to 72 hours to get a response from the company where the item came from - their word against mine presumably? But as it is now over a week later and I have received no further communication, I think we can safely say I won’t be hearing from Emily again and neither will I be receiving the missing plates or a refund, judging by the comments made from numerous other duped customers

21. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great choice, competitive prices and super fast delivery

Cateringcentre offer a fantastic range of quality items at very competitive prices and provide a super fast delivery with very well packaged items. The website is clear (although the flashing yellow and black is off-putting) and it is easy to place orders. My return did take about 5 days days to complete due to having to wait for a return number but it all worked well. Customer service was very good and friendly. Highly recommend!

14. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We’ve used this catering Centre many…

We’ve used this catering Centre many times and never had any issues. They stock the same well-known brands as other suppliers, but what stands out is their attention to packaging—especially when it comes to delicate items like china. Always professional, with fast and reliable delivery.and most of the time prices are very competitive
Highly recommend

25. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not buy from this company!!

Do not buy from this company!! I bought a sink two months ago, it was meant to be delivered in two weeks, it didn't arrive, I contacted them, they wanted to deliver it a month later so I cancelled the order (order 253390, Franke Sissons double sink, order placed on 11/07/25). Over a month later still no refund and they are not replying to emails (I have contacted them twice over the past week) I have no choice but reporting them for fraud, they owe me £1400… Do not buy anything from this company!!

26. elokuuta 2025
Oma-aloitteinen arvostelu
Cateringcentre-logo

Vastaus yritykseltä Cateringcentre

Hi Val
As already discussed you ordered a bespoke built fabricated unit. It was then cancelled with the factory but we have not received notification of the cancellation charges yet. We will update as soon as this has been amended on your order. Thank you very much. Have a lovely day.

Saanut 1/5 tähteä

THESE GUYS ARE EXTREMELY RUDE WHEN YOU…

THESE GUYS ARE EXTREMELY RUDE WHEN YOU CALL THEM. THEY KNOW VERY LITTLE OF THEIR OWN STOCK AND are INCAPABLE OF GIVING YOU A QUOTE OVER THE PHONE. LIFE IS TOO SHORT, DONT WASTE YOUR TIME WITH THESE MUPPETS . we are looking to purchase 300 units and you was not offering anything to us and your phone manner needs a vast improvements

27. elokuuta 2025
Oma-aloitteinen arvostelu
Cateringcentre-logo

Vastaus yritykseltä Cateringcentre

Hi Kal,

Thank you for your feedback. To clarify, when you called you immediately requested a discount on a cocktail shaker. Our sales representative explained that discount requests are handled through our online quote system. Your response was, “Aren’t you going to give me any discount then?” before you ended the call abruptly.

We are always open to supporting our customers, and discount requests are welcomed through the proper channels. However, a little courtesy goes a long way and good manners ensure we can assist you in the best way possible.

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