So disappointed that it took this company several days to tell me that my two ceiling lights are not in stock and I can’t get them for 8 weeks! I have wires hanging out my ceiling so not an option. Th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Ordered some easyfit gardens lights, goods arrived promptly and well packaged. Unfortunately when trying them before putting outside, a few of them did not work. Contacted the company and was supplied... Näytä lisää
We are so pleased with the service from Castlegate, we have been looking at this particular ceiling light for ages, but have been put off by price. Not only were Castlegate much cheaper for the same... Näytä lisää
Fabulous customer service. I bought a light and then changed my mind at the last minute. Sent a flurry of emails. They couldn't have been more helpful, the lady I spoke with was extremely helpful and... Näytä lisää
Yrityksen tiedot
Yhteystiedot
Stokesley, Yhdistynyt kuningaskunta
- 01642714444
- enquiries@castlegatelights.co.uk
- castlegatelights.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good quality lights well made.
Happy with my purchase
Very Happy with my lights,great quality and exactly how they look on the picture.Quick delivery,would order again
Anybody thinking of ordering from this company then think carefully
Anybody thinking of ordering from this company need to be careful before they commit. I made an order (and fully paid)for 2 off tiffany lights that gave no indication on their website that they were out of stock. I received my light bulbs very promptly but didn't receive any lights!. On questioning this they told me the order was out of stock and gave me a new date for delivery some 6 weeks later. After 6 weeks i heard nothing and then on enquiring where my lights were was told they would be further delayed until January'2026. A few hours later i was then told they were no longer available and I would not be receiving any lights! I am still awaiting my refund which funny enough still hasn't arrived (amazing how it takes so long to give a refund when they can take your money in a few seconds). There are so many aspects of this company that need improvement so just be careful when you think of making a purchase from them.
Excellent service and quick delivery
Excellent service and quick delivery. Would definitely use again.
Great bathroom light
We love this bathroom light!
It has a lovely glow.
Ordered the bulb at the same time so up and working as soon as it arrived!
Came very well boxed and packaged.
Super service. Would use again as there was a lovely choice of lighting!!!!
Great customer service!
Ordered some easyfit gardens lights, goods arrived promptly and well packaged. Unfortunately when trying them before putting outside, a few of them did not work. Contacted the company and was supplied with a returns label to send goods back. Once they received them back, new ones where despatched quickly. Even got a credit back as i didn't need as many as i thought. Nothing was too much trouble. Will be using them again for any more lighting projects
The website showed the correct item…
The website showed the correct item that I wished to purchase, I ordered then received a different one.
I was offered a refund, but too much time and trouble to bother returning the goods .
Lesson learned
What a fantastic company
What a fantastic company, great customer service, ordered the items the night before and it came next day. As usual really good quality and exactly how it looks on the website.
Good lights
Yet another company adding a surcharge…
Yet another company adding a surcharge to deliver north of Perth, won't be buying from them, no wonder Amazon are doing so well
Very pleased with purchase
Very pleased with purchase. The lights are now installed and are excellent.
Light looks great in the box
Light looks great in the box , not yet fitted will review at a later date .
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