Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing food and a flawless customer experience. So excited to receive my Founders Box on Saturday. The delivery was great - lots of notifications so i knew what was happening. The box arrived in the... Näytä lisää
Yritys on vastannut
Casa Argentina once again has delivered excellent service and quality food. We’ve brought Tomahawk steaks and weredelicious! The empanadas were a great starter with a glass of wine while we were wa... Näytä lisää
Yritys on vastannut
Great meat and amazing quality! I’ve ordered multiple times and it’s always been excellent. Delivery is always on time, and everything arrives properly chilled. I recently had to modify an orde... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Casa Argentina Limited
Yrityksen kirjoittama
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Yhteystiedot
Unit 3, 77 Sumner Road, CR0 3LN, London, Yhdistynyt kuningaskunta
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Erinomainen
960 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The Best Way to Celebrate May 25th
We ordered meat from Casa Argentina for a BBQ at home over the May bank holiday, as it’s Argentina’s national day and we really wanted to celebrate it from the UK. It turned out to be the perfect choice. We couldn’t think of a better way to mark the occasion than with top-quality Argentine beef. Everything was super tasty, tender, and really reminded us of home. It made the whole day feel extra special. Would definitely order again!
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Flavia,
Thank you so much for sharing this wonderful review.
It means a great deal to hear that Casa Argentina could play a small part in your May 25th celebrations. As many Argentines know, there’s something special about gathering around a BBQ on such an important date, and we're honoured that you chose our products to help mark the occasion from so far away.
We're delighted to hear the beef was tender, flavourful, and brought back memories of home. Creating those moments of connection through authentic Argentine food is exactly why we do what we do.
Thank you for your support, and we’re thrilled that your celebration was such a success. We look forward to helping make many more special occasions memorable in the future.
Un abrazo,
Casa Argentina Team
Excellent Argentine Products and Service
Another great experience with Casa Argentina. This was not my first order, and once again I was delighted with both the quality of the products and the service.
This weekend I collected my order from Croydon and bought chorizo, morcilla, steak, provoleta and empanadas, along with some ingredients to make a homemade chocotorta. Everything was fresh, authentic and excellent quality.
The products were perfect for our weekend Argentine asado, bringing back the flavours and atmosphere of home. The empanadas were delicious, the provoleta was a real treat, and the meats were superb.
Casa Argentina has become our go-to place for authentic Argentine food in the UK. Highly recommended.
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Carol,
Thank you so much for your continued support and for taking the time to share such a detailed review.
It means a great deal to hear that, once again, you were delighted with both the products and the service. We’re especially pleased that your collection from Croydon went smoothly and that everything from the chorizo and morcilla to the provoleta, empanadas, and ingredients for your chocotorta met your expectations.
There’s something truly special about gathering around an Argentine asado, and knowing that our products helped recreate those flavours, memories, and atmosphere of home is exactly why we do what we do.
To hear that Casa Argentina has become your go-to place for authentic Argentine food in the UK is an incredible compliment and one we don't take lightly. Thank you for your trust, your loyalty, and your recommendation.
We look forward to helping create many more memorable asados in the future.
Un abrazo,
Casa Argentina Team
Empanadas & Alfajores
I ordered 30 empanadas and alfajores from CA and they arrived in perfectly good condition as requested. The contents were delicious and greatly enjoyed by everyone, many of whom had never experienced these Argentine delicacies. Could not recommend them more highly. Richard, Oxfordshire
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Richard,
Thank you so much for your wonderful review.
We're delighted to hear that your empanadas and alfajores arrived exactly as requested and in perfect condition. It’s even more rewarding to know they were such a hit with your guests, especially those trying these Argentine favourites for the very first time.
Introducing people to the flavours of Argentina is one of the most enjoyable parts of what we do, and we're thrilled that the empanadas and alfajores helped create such a positive experience.
Thank you for your recommendation and for choosing Casa Argentina. We hope to bring many more Argentine delicacies to your table in the future.
Un abrazo,
Casa Argentina Team
Vastaus yritykseltä Casa Argentina Limited
Hola Solange,
Thank you for your review!
Short and sweet, just like the delivery experience should be! 😄
We're delighted to hear everything arrived quickly and that the process was seamless from start to finish. That's exactly what we aim for with every order.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Easy to order quick delivery and good…
Easy to order quick delivery and good information
1. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Alan,
Thank you for your kind feedback!
We're delighted to hear you found the ordering process easy, the delivery quick, and the information provided helpful. We work hard to make the whole experience as smooth and straightforward as possible, from browsing our products to receiving your order.
Thank you for your support, and we look forward to welcoming you back again soon.
Un abrazo,
Casa Argentina Team
Casa Argentina siempre un 10
Casa Argentina siempre un 10! La entrega a tiempo y sin ningun problema.
1. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Andrea,
¡Muchísimas gracias por tus palabras!
Nos llena de alegría leer que para ti Casa Argentina es siempre un 10. Saber que tu pedido llegó a tiempo y sin ningún inconveniente es exactamente la experiencia que queremos ofrecer en cada compra.
Gracias por tu confianza y por seguir acompañándonos. Comentarios como el tuyo motivan a todo el equipo a seguir dando lo mejor cada día.
Un abrazo,
Casa Argentina Team
Vastaus yritykseltä Casa Argentina Limited
Hola Alexandre,
Thank you for the fantastic review!
We're thrilled to hear you consider our products 5-star quality. Providing authentic, high-quality Argentine products is what we're passionate about, so feedback like this means a great deal to us.
Thank you for your support, and we look forward to welcoming you back again soon.
Un abrazo,
Casa Argentina Team
Everything arrived in good condition
Everything arrived in good condition, well packaged, and on time.
2. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Priscila,
Thank you for your feedback!
We’re delighted to hear that everything arrived on time, well packaged, and in good condition. We put a lot of care into preparing every order, so it’s always great to know that care is reflected in the experience our customers receive.
We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent products and service! Thank you
Excellent products. Prompt delivery - everything was carefully packed so the items arrived in very good condition and fresh (spite of the heatwave).
The provolone cheese is now my nephew's favourite treat! Good range of product and excellent service. Thank you!
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Alex,
Thank you for such a lovely review!
We’re delighted to hear everything arrived fresh and in excellent condition, especially during the heatwave. Our team puts a great deal of care into packing every order, so it’s wonderful to know that effort made a difference.
It also made us smile to hear that the provoleta has become your nephew’s favourite treat! That's not something you hear every day, but we completely understand why 😄
We’re so pleased you’ve enjoyed both the range of products and the service, and we truly appreciate you taking the time to share your experience.
Thank you for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent service!
Excellent service!! Whether meat, empanada pastry, Yerba or alfajores, the service and quality has been outstanding!! I would highly recommend them!! Have been buying from them for years!!
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Cecilia,
Thank you so much for your continued support and for such a wonderful review.
Hearing that you’ve been buying from us for years means a great deal to the whole team. We never take that loyalty for granted, and we're incredibly grateful for the trust you've placed in us over the years.
We're delighted to know you've consistently enjoyed the quality of everything from the meat and empanada pastry to the yerba mate and alfajores. Just as importantly, it's fantastic to hear that the service has continued to meet your expectations.
Thank you for your recommendation and for being part of the Casa Argentina family for so long. We look forward to serving you for many years to come.
Un abrazo,
Casa Argentina Team
Everything arrived on time and with…
Everything arrived on time and with care, food delivered in freshest conditions possible. Quality is also very good. Will order again!
3. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Constanza,
Thank you for your wonderful feedback!
We’re delighted to hear everything arrived on time and that the products reached you in the freshest condition possible. We put a lot of care into our packing and delivery process, so it’s great to know that effort was reflected in your experience.
It’s also fantastic to hear you were pleased with the quality of the food. Providing authentic, high-quality products is at the heart of what we do.
Thank you again for your support. We look forward to serving you again soon!
Un abrazo,
Casa Argentina Team
Super fast delivery
Super fast delivery — everything arrived the next day.
The deals were excellent, and I’ll definitely buy again.
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Franklin,
Thank you for your fantastic feedback!
We’re delighted to hear everything arrived the very next day and that you were happy with the offers available. We always aim to provide great value alongside a fast and reliable delivery service.
It’s wonderful to know you’ll be shopping with us again, and we look forward to serving you on your next order.
Un abrazo,
Casa Argentina Team
Great variety of products, competitive prices
Great variety of products, so happy I could find authentic brands! fast delivery and good customer service.
30. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Maf,
Thank you so much for your kind feedback!
We’re delighted to hear you enjoyed the variety of products we offer and were able to find authentic brands you know and love. Bringing genuine Argentine favourites to customers across the UK is at the heart of what we do.
It’s also wonderful to hear that the delivery was fast and that you had a positive experience with our customer service team.
Thank you again for your support, and we look forward to welcoming you back soon.
Un abrazo,
Casa Argentina Team
Real taste from Argentina
Real taste from Argentina, high quality products.
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Daniel,
Thank you for your kind words!
There’s no better compliment for us than hearing that our products deliver the real taste of Argentina. Authenticity and quality are at the heart of everything we do, so it’s wonderful to know that came through in your experience.
We truly appreciate your support and look forward to bringing you many more Argentine favourites in the future.
Un abrazo,
Casa Argentina Team
Great quality items and prompt…
Great quality items and prompt dispatch. Will purchase from this company again
20. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Rachel,
Thank you for your wonderful feedback!
We’re delighted to hear you were happy with both the quality of the products and the speed of dispatch. Delivering great products quickly and reliably is something we work hard to achieve every day.
It’s especially rewarding to hear that you’ll be purchasing from us again. We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent customer service.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola ZZ,
Thank you for your kind words.
Providing excellent customer service is something we take great pride in, so it’s wonderful to know that was reflected in your experience. Feedback like this means a lot to the whole team.
We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent service
Excellent packaging and delivery service
And the products and the price I could find here as well!
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Damaris,
Thank you for your lovely feedback!
We’re delighted to hear you were happy with the packaging, delivery service, and the products themselves. We work hard to ensure everything arrives in great condition, so it’s wonderful to know that was your experience.
It’s also great to hear you found good value as well. We’re committed to bringing authentic Argentine products to the UK while keeping them as accessible as possible for our customers.
Thank you again for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Perfect!
I ordered dulce de leche, which often arrives slightly broken or opened when I buy from other sellers. However, Casa Argentina made sure it arrived quickly and in perfect condition. I also ordered Chocolinas biscuits, and although some edges were slightly damaged, I understand that’s unavoidable when products travel from so far away.
Not my first time ordering and certainly not my last!
26. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Pablo,
Thank you so much for your thoughtful feedback and continued support.
We’re really pleased to hear your dulce de leche arrived quickly and in perfect condition. We know how frustrating it can be when delicate imported products arrive damaged, so we always do our very best to pack everything carefully and securely.
We also appreciate your understanding regarding the Chocolinas. As you mentioned, with products travelling such long distances, occasional small bumps on delicate biscuits can unfortunately happen despite all the care taken during packing and transit.
It genuinely means a lot to hear this is not your first order and certainly not your last. Thank you for continuing to trust us to bring a little taste of home to your door.
Un abrazo,
Casa Argentina Team
Good food but thermal box
I ordered tapas de empanadas and creamed sweet potato and quince to make empanadas and pastelitos for 25 de mayo. The food was just as good as at home in Argentina, the delivery was quick. I have been ordering here for years and will continue to do so. The only reason I am not giving it a full 5 stars is that when I added the tapas to the cart it asked if I wanted to add a thermal box and I clicked no, but at the checkout it was still charged and sent with the delivery.
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Victoria,
Thank you so much for your lovely review and for your continued support over the years, it really means a lot to us.
We are so pleased to hear you enjoyed the tapas de empanadas and sweet potato and quince, and that everything helped you recreate such a special 25 de Mayo celebration at home.
We really appreciate you taking the time to leave feedback, and I am sorry to hear about your concern regarding the thermal box charge.
I have taken a look at your order and I can confirm that there was no thermal box added or charged on your order. I also tried to give you a quick call to clarify this directly, but I was unable to reach you.
If you would like, please do feel free to get in touch with us at info@casaargentina.com or give us a call, and I will be more than happy to go through everything with you and double check in case there has been any confusion.
Thank you again for your support, we really appreciate you ordering with us and look forward to serving you again soon.
Kind regards,
Mandeep
Recibí Argentina en una caja!
Que bueno es recibir productos argentinos directo a casa. Gracias! Los alfajores, las chocolinas…Todo.
Lamentablemente el paquete de turrones estaban demasiados duros, realmente Imposible de comer. Talvéz demasiado cerca a la fecha de vencimiento?
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola,
Muchas gracias por tu mensaje y por tomarte el tiempo de compartir tu experiencia con nosotros, lo valoramos mucho.
Nos alegra saber que el pedido llegó bien y que disfrutaste de los alfajores, las Chocolinas y el resto de productos argentinos.
En cuanto al producto de turrón, nos gustaría aclarar que en este caso se trata de una oblea (wafer) rellena con una crema de turrón y maní, y no de un bloque tradicional de turrón. Tiene una capa crujiente de oblea con un relleno suave de turrón y cacahuetes tostados, lo que le da una textura muy diferente al turrón español clásico, que puede ser duro o blando en formato de tableta.
Por eso, la textura puede sentirse más firme por la propia oblea, ya que está pensada como un snack ligero y crujiente relleno, más que como una barra de turrón tradicional.
Te agradecemos mucho el comentario honesto y esperamos que el resto de productos te haya hecho sentir un poquito más cerca de Argentina.
Un abrazo,
Casa Argentina Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.