Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal... Näytä lisää
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Amazing food and a flawless customer experience. So excited to receive my Founders Box on Saturday. The delivery was great - lots of notifications so i knew what was happening. The box arrived in the... Näytä lisää
Yritys on vastannut
Casa Argentina once again has delivered excellent service and quality food. We’ve brought Tomahawk steaks and weredelicious! The empanadas were a great starter with a glass of wine while we were wa... Näytä lisää
Yritys on vastannut
Great meat and amazing quality! I’ve ordered multiple times and it’s always been excellent. Delivery is always on time, and everything arrives properly chilled. I recently had to modify an orde... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Casa Argentina Limited
Yrityksen kirjoittama
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Yhteystiedot
Unit 3, 77 Sumner Road, CR0 3LN, London, Yhdistynyt kuningaskunta
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Erinomainen
960 arvostelua
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Vastaus yritykseltä Casa Argentina Limited
Hola Andy,
Thank you for your fantastic review!
We're delighted to hear everything arrived on time and that the meat helped make your pre-match BBQ a success. There's no better way to get everyone together before the big event than around a great BBQ!
Thank you for your support, and we hope to be part of many more matchday celebrations in the future.
Un abrazo,
Casa Argentina Team
The piece of steak I ordered arrived on…
The piece of steak I ordered arrived on time. I sliced it into nice sized pieces and had to freeze it. Yesterday I finally defrosted two of the steaks and cooked them on a grill plate. The meat had an excellent flavour and it was very tender. I will definitely be buying again!
29. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Colin,
Thank you so much for your wonderful review!
We're delighted to hear your steak arrived on time and that it froze and defrosted beautifully. It's fantastic to know that, once cooked, the meat was both tender and full of flavour. That's exactly the quality we strive to deliver with every cut.
Thank you for placing your trust in us, and we're thrilled to hear you'll be ordering again. We look forward to helping you enjoy many more exceptional steaks in the future.
Un abrazo,
Casa Argentina Team
Muy satisfecha con mi compra
Muy satisfecha con mi compra. El dulce de leche muy delicioso, llegó muy bien protegido y en la fecha prevista.
29. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Miriam,
¡Muchísimas gracias por tu reseña!
Nos alegra enormemente saber que quedaste muy satisfecha con tu compra y que disfrutaste del dulce de leche. También es un placer saber que llegó bien protegido y en la fecha prevista, ya que ponemos mucho cuidado en el embalaje para que todos nuestros productos lleguen en perfectas condiciones.
Gracias por confiar en Casa Argentina. Esperamos poder llevarte muchos más sabores auténticos de Argentina muy pronto.
Un abrazo,
Equipo de Casa Argentina
The chorizos are great!
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Alejandra,
Thank you for your review!
We're delighted to hear you enjoyed the chorizos. They are one of our most popular products for good reason, full of authentic flavour and a true staple of any Argentine BBQ.
We really appreciate your support and hope you enjoy many more chorizos at future asados!
Un abrazo,
Casa Argentina Team
Fast delivery and quality items
Fast delivery and quality items, as always.
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola D,
Thank you for your continued support!
We're delighted to hear that you once again experienced fast delivery and quality products. Consistency is incredibly important to us, so it's especially rewarding to know we've continued to meet your expectations.
Thank you for your loyalty, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
The spicy empanadas were wonderful
The spicy empanadas were wonderful. Very tasty and as usual they ran out too quickly! good service, and good quality. unbeatable.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Mrs C,
Thank you for your fantastic review!
We're delighted to hear you enjoyed the spicy empanadas. Hearing that they disappeared too quickly is usually a very good sign! 😄
It's wonderful to know that both the service and the quality continue to meet your expectations. Comments like "unbeatable" truly mean a lot to the entire team.
Thank you for your continued support, and we hope your next batch of empanadas lasts a little longer… although we can't make any promises!
Un abrazo,
Casa Argentina Team
Perfect service!
The frozen items arrived still frozen and well packed. Good selection of products. Easy to order and fast delivery. Highly recommended!
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Eyre,
Thank you so much for your fantastic review!
We're delighted to hear that your frozen items arrived perfectly frozen and well packed. We put a great deal of care into our packaging and cold-chain delivery process, so it's wonderful to know everything arrived exactly as it should.
It's also great to hear that you enjoyed the range of products, found the ordering process easy, and received your order quickly.
Thank you for your recommendation and support. We look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent shop for Argentinian goods
Excellent shop for Argentinian goods! I’ve been using Casa Argentina for years and I recommend it to anyone looking for top quality products in an extensive range. As an Argentine myself I’m very happy to be able to count on their services.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola John,
Thank you so much for your wonderful review and for your continued support over the years.
It means a great deal to hear that, as an Argentine yourself, you can rely on Casa Argentina for authentic products and service here in the UK. Providing a wide range of top-quality Argentine goods and helping our customers stay connected to the flavours of home is exactly why we do what we do.
Your recommendation and loyalty truly mean a lot to the entire team. Thank you for placing your trust in us over the years, and we look forward to continuing to bring a taste of Argentina to your table for many more to come.
Un abrazo,
Casa Argentina Team
Great quality meat delivered next day
Great quality meat delivered next day. 5 Stars.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Fabricio,
Thank you for your review!
We're delighted to hear you enjoyed the quality of the meat and that your order arrived the very next day. Providing premium products with a fast and reliable delivery service is exactly what we aim for.
Thank you for the 5 stars and for your support. We look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent
Excellent service, delivery and products of high quality!
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Lucas,
Thank you so much for your kind words!
We're delighted to hear you were happy with the service, delivery, and the quality of the products. Delivering an excellent experience from start to finish is exactly what we strive for with every order.
We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Great meat
What a great surprise, fantastic Steaks and great advice about the salting.
Next order soon ! Delivery was good,
Could have done with a bit of guidance for Bbq cooking timings but my experience saved the the day ...less is more !
21. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola David,
Thank you for your wonderful feedback!
We're delighted to hear the steaks were such a great surprise and that the advice on salting helped you get the best from the meat. Sometimes the simplest techniques really do make all the difference.
It's also great to hear the delivery went smoothly and that your BBQ experience saved the day! You're absolutely right, when it comes to quality beef, less is often more.
We really appreciate your suggestion regarding BBQ cooking guidance. That's valuable feedback, and we know that having recommended cooking times and temperatures can be helpful, especially when trying a new cut for the first time. It's something we'll continue to improve to help our customers get the very best results at home.
Thank you again for your support, and we look forward to your next order soon.
Un abrazo,
Casa Argentina Team
The delivery was really quick and the…
The delivery was really quick and the products are amazing. I would buy here again for sure
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Alberto,
Thank you so much for your kind feedback!
We're delighted to hear your order arrived quickly and that you loved the products. That's exactly the experience we aim to deliver with every order.
It's especially wonderful to hear that you'd buy from us again. We truly appreciate your support and look forward to welcoming you back soon.
Un abrazo,
Casa Argentina Team
I ordered from Casa Argentina as I was hosting a BBQ for family and friends
I ordered from Casa Argentina as I was hosting a BBQ for family and friends at the weekend. After DPD failed to deliver I got in touch with Casa Argentina and they resolved the issue within hours. The level of Customer Service shown went way above what would normally be expected.
Now to the quality and taste. As a frequent visitor to Buen Ayre in Hackney I can honestly say the taste of the steak from Casa Argentina was amazing. The picanha steak was very good, however the taste of the sirloin steak was truly exceptional, it melted in your mouth. I would highly recommend ordering from this company and I definitely will be ordering from them again.
13. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Alkan,
Thank you so much for taking the time to leave such a detailed review.
Firstly, we're sorry that DPD let you down with the delivery. We know how stressful that can be, especially when you're hosting family and friends for a BBQ.
We're delighted that our team was able to step in quickly and resolve the issue for you. Customer service is something we take enormous pride in, so your comments mean a great deal to us.
As for the food, what a fantastic compliment! To hear our steaks compared so favourably to those you've enjoyed at Buen Ayre is incredibly rewarding.
We're thrilled that the picanha hit the mark and even more so that the sirloin stood out as truly exceptional. "Melted in your mouth" is exactly what we hope for when sourcing and preparing our beef.
Thank you for your recommendation and for placing your trust in us. We look forward to helping make your next BBQ just as memorable, hopefully with a smoother courier experience from start to finish!
Un abrazo,
Casa Argentina Team
Quality meat
Quality meat! The delivery was very well out together so everything arrived in perfect state (as I’m not based in London)
8. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Juliett,
Thank you for your lovely review!
We're delighted to hear you enjoyed the quality of the meat and that everything arrived in perfect condition. We put a great deal of care into our packaging to ensure orders travel safely across the UK, so it's especially rewarding to hear that worked well for you despite being outside London.
Thank you for your support and trust in us. We look forward to helping you enjoy many more great meals in the future.
Un abrazo,
Casa Argentina Team
Vastaus yritykseltä Casa Argentina Limited
Hola Nadia,
Thank you so much for your kind words!
We're delighted to hear you were happy with both the service and the quality of the products. That's exactly what we strive to deliver with every order.
We truly appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excellent service.
Fast, accurate service. Quality yerba mate, straightforward website.A plesure to deal with, many thanks, John
14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola John,
Thank you for your wonderful feedback.
We're delighted to hear you found the service fast and accurate, and that you were pleased with both the quality of the yerba mate and the website experience. We work hard to make ordering as simple and straightforward as possible, so it's great to know that came across.
It's especially nice to hear that we're a pleasure to deal with. Comments like that mean a lot to the whole team.
Thank you again for your support, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Best store to buy Argentinian products
Best store to buy Argentinian products. I totally recommend provolone and chorizo empanadas!
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Jaquelina,
Thank you so much for your wonderful review!
Being called the best store to buy Argentine products is an incredible compliment, and one we truly appreciate.
We're especially pleased to hear you enjoyed the Provolone and Chorizo Empanadas. They have become favourites for many of our customers, and it's easy to see why! 😄
Thank you for your recommendation and support. We look forward to bringing you many more authentic Argentine favourites in the future.
Un abrazo,
Casa Argentina Team
Everything was great!
Everything was great!
I highly recommend Casa Argentina.
High-quality and amazing products.
8. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Marcela,
Thank you so much for your kind words and recommendation!
We're delighted to hear that everything was great and that you enjoyed the quality of our products. Providing authentic, high-quality food and a great customer experience is what we strive for every day.
Your support and recommendation mean a great deal to us, and we look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
Excelente!
8. kesäkuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Pat,
¡Muchas gracias!
Nos alegra muchísimo saber que tu experiencia fue excelente. Comentarios tan simples pero tan positivos nos alegran el día y motivan a todo el equipo a seguir dando lo mejor.
Gracias por tu apoyo y por confiar en Casa Argentina.
Un abrazo,
Casa Argentina Team
Fast Delivery and excellent products
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Ana,
Thank you for your review!
We're delighted to hear you were happy with both the delivery and the products. Providing excellent quality alongside a fast and reliable service is exactly what we strive for.
We really appreciate your support and look forward to serving you again soon.
Un abrazo,
Casa Argentina Team
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