Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal... Näytä lisää
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Amazing food and a flawless customer experience. So excited to receive my Founders Box on Saturday. The delivery was great - lots of notifications so i knew what was happening. The box arrived in the... Näytä lisää
Yritys on vastannut
Casa Argentina once again has delivered excellent service and quality food. We’ve brought Tomahawk steaks and weredelicious! The empanadas were a great starter with a glass of wine while we were wa... Näytä lisää
Yritys on vastannut
Great meat and amazing quality! I’ve ordered multiple times and it’s always been excellent. Delivery is always on time, and everything arrives properly chilled. I recently had to modify an orde... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Casa Argentina Limited
Yrityksen kirjoittama
The UK’s Most Trusted Argentinian Food & Wine Specialist Since 2014
Casa Argentina is the UK’s leading importer, distributor and promoter of authentic food and wine from Argentina.
Since 2014, we’ve been committed to delivering premium quality, full traceability, and outstanding customer care. From Dulce de Leche, Empanadas Discs, and Chorizos Criollos to Yerba Mate and Malbec Wines, every product we supply represents the true taste of Argentina, trusted by households, chefs, and retailers across the UK.
Multiple award-winning company, including the National Best Customer Service Award 2025 and several Great Taste Awards, Casa Argentina stands for integrity, reliability and excellence in everything we do. Each order is prepared with care in our London warehouse, offering next-day delivery nationwide and a 100% money-back guarantee.
Our mission is simple: to become the first choice for people seeking high-quality Argentine products, recognised for the ethics of our business practices and the excellence of our service.
100% Money back Guarantee
We remove the risk from our customers by offering a 100% money back guarantee.
How does the 100% Money Back Guarantee work at Casa Argentina?
At Casa Argentina, we are committed to providing our customers with the best quality products. To ensure your satisfaction, we offer a 100% Money-Back Guarantee on our products and services, subject to the following terms and conditions:
1. Eligibility Period for the 100% Money-Back Guarantee
Customers can request a full refund within 7 days of the product's delivery. After this period, the 100% Money-Back Guarantee will no longer be available. This policy applies to all products, including our perishable goods such as chilled and frozen food items.
2. Condition of Returned Products
To be eligible for a refund, products must be returned in their original condition and packaging. Items that have been opened, used, or partially consumed will not qualify for a refund.
For chilled or frozen products, these items must be returned in a thermal box within 24 hoursof initiating the return request. The product must be stored at the correct temperature before dispatch to ensure its quality. Failure to meet this condition will void eligibility for a refund.
3. Proof of Purchase Requirement
To process a refund, customers must provide a valid proof of purchase, such as the original receipt or order confirmation email. This helps us validate the purchase and initiate the refund process smoothly.
4. Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe and timely return of the product. Casa Argentina is not liable for items lost in return transit.
5. Inspection and Refund Approval Process
Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will process the refund within 7 working days. The refund will be credited to the original payment method used at the time of purchase.
6. Exclusions from the 100% Money-Back Guarantee
The 100% Money-Back Guarantee does not apply to:
Products damaged due to improper handling, storage, or use by the customer.
Products returned after the 7-dayeligibility period.
Items purchased during sales or promotions.
7. How to Request a Refund
To request a refund, customers must contact our Casa Argentina customer service team within the 7-day period. We will assist you through the return process and provide the necessary instructions.
8. Policy Changes
Casa Argentina reserves the right to modify or terminate the 100% Money-Back Guarantee at any time without prior notice. Any changes will not affect refund claims made before the date of modification or termination.
Contact Us
For any queries or to request a refund, contact our Casa Argentina customer support at info@casaargentina.com. We are always here to help ensure you have a great shopping experience with us.
Yhteystiedot
Unit 3, 77 Sumner Road, CR0 3LN, London, Yhdistynyt kuningaskunta
- 02085401222
- info@casaargentina.com
- casaargentina.com
4,9
Erinomainen
960 arvostelua
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1st class…
Have had Argentinian Ribeye from Casa a few times now, and this last batch I received was 1st class, I carved a few steaks and left a good piece for a roast in a few weeks time, just had a steak meal and so tasty and tender, without doubt the place to go for the best beef at a very competitive price. Will be ordering again in the run up to Christmas. Cheers Max
3. lokakuuta 2026
Oma-aloitteinen arvostelu
Brings my childhood back 😍
2. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Maddalena,
We absolutely love hearing this!
Food has such a special way of bringing back memories, so knowing that our products took you back to your childhood means more to us than you might realise.
Thank you for sharing this with us. We hope every bite brings back a few more happy memories!
Un abrazo,
Casa Argentina Team
Great prices and products. Ok customer care
They have great products and very good prices. Always deliver on time. Customer support is fast. Sadly, they didn't stay on top of expiration due dates for yerba Mate, and it wasn't published when I bought a large order to stock up for a year that there were some expiring in a couple of months. I have ordered many times and this only happened once. Customer support said stock was vast and they didn't have time to always update due dates on the webiste. I get that. They didn't really offer a partial refund, or apologize... just thanked me for the feedback. In the UK, I expected better. But like I say, product quality is fab. Will probably buy again.
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola,
Thank you for taking the time to leave such detailed feedback, and for your continued support over the many orders you’ve placed with us.
We’re really pleased to hear that you’ve been happy with the quality of our products, our prices, delivery service and customer support overall.
We’re sorry to hear about your experience with the best before dates on the yerba mate.
We’d really like to look into this properly and understand exactly what happened.
If you could please email or call us with your order number, we can investigate this further with our team and also review how your original enquiry was handled.
We really appreciate your feedback and the opportunity to look into this further.
Un abrazo,
Casa Argentina Team
Excellent service.
Excellent service.
Excellent steak fillet
29. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Sharon,
Thank you very much!
We’re so pleased to hear you were happy with the service and enjoyed the fillet steak. It’s always great to know both the product and the experience lived up to expectations.
We really appreciate your review and your support.
Un abrazo,
Casa Argentina Team
Great product quality and customer…
Great product quality and customer service. I really recommend it!
18. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Karina,
Thank you so much!
We’re delighted to hear you were happy with both the service and the fillet steak. It’s a cut we’re very proud of, so it’s always great to hear when it’s been enjoyed.
We really appreciate you taking the time to leave us a review.
Un abrazo,
Casa Argentina Team
Easy ordering
Easy ordering , fast delivery and genuinely the most delicious steak iv ever had the pleasure of eating , will definitely be a regular customer
9. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Clare,
What a fantastic review, thank you!
Hearing that it was genuinely the most delicious steak you’ve ever had is an incredible compliment. We’re also really pleased that everything from ordering through to delivery was easy and straightforward.
We’ll be very happy to have you back as a regular customer, and we really appreciate you choosing Casa Argentina.
Un abrazo,
Casa Argentina Team
Extremely satisfied
Great products, packed with care, and delivered next day! They replied to my emails almost immediately.
8. syyskuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Franco,
Thank you so much for the lovely review!
We’re really pleased to hear you were happy with the products, the care taken with the packing and the next day delivery. It’s also great to know our team was able to get back to you quickly when you emailed us.
We really appreciate your support and hope to welcome you back again soon.
Un abrazo,
Casa Argentina Team
Excellent Service
I am a fan of Casa Argentina's products, but this time it was the service that is worth highlighting. After the delivery company 'pretended' to have delivered my order, Casa Argentina made sure to communicate with them and ensure I got my product on time. Great service.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Francisco,
Thank you so much for highlighting this.
We’re really pleased to hear you already enjoy our products, but even more so that our team was able to step in when the delivery didn’t go as it should.
When something goes wrong with a courier, we believe it’s our responsibility to help get it sorted rather than leave our customers chasing for answers. We’re glad we were able to speak with the delivery company and make sure your order reached you on time.
Thank you again for your continued support and for recognising the service from our team. We really appreciate it.
Un abrazo,
Casa Argentina Team
Delighted with the first 101 delivery!!
24. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Brennan,
That’s fantastic to hear!
We’re so pleased your first 101 Founders Box lived up to expectations. A lot of thought and care went into creating these first boxes, so knowing you were delighted with yours means a great deal to us.
Thank you for being one of our first 101 Founder Members. We hope this is the first of many boxes you look forward to receiving!
Un abrazo,
Casa Argentina Team
Amazing food and a flawless customerexperience
Amazing food and a flawless customer experience. So excited to receive my Founders Box on Saturday. The delivery was great - lots of notifications so i knew what was happening. The box arrived in the promised time window. Opening the box felt like opening a Christmas present. Everything was beautifully packaged and presented. The steak were super special - the taste was amazing. Daughter said the sausages were 'the best I've ever had. Can't wait for the next box to arrive.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola David,
What a lovely review. Thank you so much!
We’re so pleased to hear how much you enjoyed receiving your Founder’s Box. From the delivery updates to opening the box itself, we wanted the whole experience to feel special, so hearing that it felt like opening a Christmas present is wonderful.
It’s even better to know the food lived up to the experience too. We’re delighted you loved the steaks, and your daughter calling the sausages “the best I’ve ever had” is a pretty incredible compliment.
Thank you for being one of our Founder Members and for putting your trust in us. We can’t wait for your next box to arrive either!
Un abrazo,
Casa Argentina Team
First class food, communication and a personal touch
Having searched for ongoing meal delivery services that fit our family needs for some time (and using many that really didn't), finally I think I have solved the problem.
Finding Casa Argentina's approach was different and that not only is the food great quality, the delivery process was seamless (I knew exactly what was happening throughout my order) and the after sales support - i.e. how to get the best out of the products - was first class.
Both myself and my partner work full time, have little spare time to think about, let alone cook decent meals for ourselves and our son, so having high quality ingredients that are paired to go well together or be enjoyed separately was pretty amazing.
Also, the little touches show the care that the team must place in the orders - the extra "free" gifts, the notes, and the general feeling that we got when we opened the box - all first class!
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola James,
What a fantastic review. Thank you so much for taking the time to share all of this with us! ❤️
We’re especially pleased to hear that you’ve found something that works for your family after trying so many other meal delivery services.
Knowing that Casa Argentina has made it easier for you and your partner to enjoy high quality meals together, even with busy working lives and a little one to look after, means a lot to us.
We also loved hearing that the delivery updates and after-sales support made a difference.
We believe the experience should go beyond simply sending great food, so it’s wonderful to know that the little touches, from the notes and gifts to the way your box arrived, helped make it feel special.
Thank you again for putting your trust in us. We’re delighted to have you and your family as part of the Casa Argentina community, and we hope there are plenty more great meals to come!
Un abrazo,
Casa Argentina Team
Genuinely blown away by the quality and…
Genuinely blown away by the quality and flavour of the product. Because of this we ate far too much!!!. Can’t wait for next months to arrive. Exciting times.
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Roger,
We’re absolutely delighted to hear you were blown away by the quality and flavour.
It’s fantastic to hear you’re already looking forward to next month’s subscription box. We can’t wait for you to see what’s coming next!
Thank you for being part of the Casa Argentina 101 Founders Club and for sharing your excitement with us.
Un abrazo,
Casa Argentina Team
wow, wow, wow !! TTTF - Tender, Taste & Flavoursome 1
wow, wow, wow,....the taste, the tenderness, the flavour. So pleased I joined the Founder 101 Club. It made it a special date night for me and my husband. Can't get over how tender the meat was and love the sausages really meaty and spicy. Looking forward to the next instalment in 4 weeks time !!
12. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Sarah,
Wow, wow, wow indeed!
We’re absolutely delighted that your first Founder 101 box made your date night with your husband so special. Hearing how impressed you were with the tenderness, flavour and quality of the meat means so much to us.
And we’re very happy the sausages got a special mention too! Properly meaty and spicy is exactly what we’re going for.
Thank you for being one of our Founder 101 members and for trusting us to make your first instalment a memorable one. We’ll be looking forward to sending the next one your way in four weeks!
Un abrazo,
Casa Argentina Team
Casa Argentina once again has delivered…
Casa Argentina once again has delivered excellent service and quality food.
We’ve brought Tomahawk steaks and weredelicious! The empanadas were a great starter with a glass of wine while we were waiting for the meat on the grill .
The Dulce de Leche was on top of crepes as our dessert. Very Argentine dinner!
20. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Sandra,
Now that sounds like a very Argentine dinner!
We love hearing how you put everything together, from empanadas and a glass of wine while the Tomahawks were on the grill, all the way through to crepes topped with dulce de leche. It sounds like you created quite the feast!
We’re so pleased the Tomahawks were delicious and that the quality of the food and service lived up to expectations once again. Thank you for coming back to Casa Argentina and for sharing such a lovely review with us.
¡Que aproveche!
Un abrazo,
Casa Argentina Team
Asadito
I ordered meat and empanadas disks. All delivered within 24hs, perfect condition, excellent taste. We had an amazing Asadito de Sábado, what a treat, will do again!!!!
22. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Cecilia,
Now that sounds like a proper Saturday!🔥🥩
We’re so happy to hear your meat and empanada discs arrived within 24 hours and in perfect condition, and even happier that they made their way into an amazing asadito de sábado!
There’s nothing quite like getting everyone together around the grill, so it’s fantastic to know you enjoyed it so much. We’ll be ready for the next one! 😄
Thank you for sharing your experience and for choosing Casa Argentina!
Un abrazo,
Casa Argentina Team
Delivered exactly on the date agreed
Delivered exactly on the date agreed, gracias!
7. syyskuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Marina,
You’re very welcome! 😊
We’re glad your order arrived exactly when expected. We know how useful it is to be able to plan around a delivery, so getting it there on the agreed date is something we take seriously.
Gracias for your support, and for taking the time to leave us a review!
Un abrazo,
Casa Argentina Team
Absolutely superb quality steak
Absolutely superb quality steak. Fast delivery and great service. Thank you.
9. syyskuuta 2026
Vastaus yritykseltä Casa Argentina Limited
Hola Kerry,
Thank you for the brilliant feedback! 🥩
We’re really pleased to hear the steak was up to scratch and that the delivery and service made the whole experience a smooth one too. Quality meat is what we’re all about, so this is exactly the kind of review we love receiving.
Thanks again for choosing Casa Argentina and for taking the time to share your experience.
Un abrazo,
Casa Argentina Team
Excellent servicios y auténtico chorizo…
Excellent servicios y auténtico chorizo y morcillas
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola Peter,
¡Muchas gracias por tus palabras! 🇦🇷
Nos alegra mucho saber que disfrutaste de nuestros chorizos y morcillas auténticos, y que el servicio estuvo a la altura. Son productos muy queridos en cualquier buen asado, así que nos encanta saber que te gustaron.
Gracias por confiar en Casa Argentina y por tomarte el tiempo de dejarnos tu reseña.
Un abrazo,
Casa Argentina Team
Great quality and flavour
Great quality and flavour! Smooth customer service and delivery .
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Casa Argentina Limited
Hola C,
It’s great to hear the whole experience was smooth from start to finish! 😊
We’re really pleased you enjoyed the quality and flavour, and that everything from customer service through to delivery went without a hitch. That combination is exactly what we want every Casa Argentina order to feel like.
Thanks for choosing us and for taking the time to leave such lovely feedback.
Un abrazo,
Casa Argentina Team
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