Bought this unit around April 2025. Delivery was very prompt, but unfortunately, when I tried contacting customer support via both email and WhatsApp, I received no response. My partner found i... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
1st time ordering from Carsosa and was pleasantly surprised after reading other reviews. My experience couldn't have been better. Was kept upto date via WhatsApp and unit arrived before it was suppos... Näytä lisää
Been trying to get in contact since March about my screen not working after only having it 6 months. the product was ideal at first, but seems to just be going downhill and no sign of help from the br... Näytä lisää
Yritys on vastannut
Ordered a product which I haven't received yet. Got an email asking for a review of product. Tried to contact multiple times about lack of delivery. No replies to email or Whatsapp queries. Deliver... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Us at Carsosa truly take pride in providing a range of high quality Apple CarPlay, Android Auto and entertainment products aimed at improving your daily driving experience. Our brand was born out of a collective goal: providing a range of exciting, high quality units all on a convenient and easy to navigate platform.
Yhteystiedot
Yhdistynyt kuningaskunta
- carsosa.co.uk
2,8
Keskitasoinen
127 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 80 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great product
Great product, Easy to set up with the video on product page. Would define recommend.
5. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Myles,
Thanks so much for your great feedback! Really glad to hear the setup was straightforward with the help of our video guide and that you’re happy with the product. Appreciate the recommendation.
Many thanks,
Rich @ Carsosa
Brilliant product Good Price
Brilliant help, Thankyou so much for answering all my questions before my purchase, just received my screen only took 20-30 minutes to assmble! Couldn’t recommend Carsosa more!’
5. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Katie,
Thanks so much for your lovely feedback! Really glad to hear your screen arrived quickly and that the installation was nice and easy. Happy to know we could help answer all your questions before your purchase too. Appreciate the recommendation and your support.
Many thanks,
Rich @ Carsosa
All I could say is I’m made up on first…
All I could say is I’m made up on first views of it the product was delivered later than I thought but it wasn’t their fault I’d say as it is the Xmas time of year no was delivering things it’s easy to install quick really if uno what’s what anyone can do it no need to go anywhere and the support I had throughout the chat I had on WhatsApp was good they made sure it was the right one it worked with everything
27. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi James,
Thanks so much for the great feedback! Really glad to hear you’re happy with your new setup and that everything went smoothly once it arrived. We appreciate your patience with the delivery delays over Christmas, and it’s great to know the WhatsApp support helped get you sorted.
Many thanks,
Rich @ Carsosa
Bought product on 10th December and…
Bought product on 10th December and shipping was longer than stated but that’s the not a problem when we were coming up to the Christmas period. When product arrive packaging was great and all in tact. Install was very simple with the help of the YouTube tutorial and product works amazingly and as stated on the website. Would totally recommend.
26. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Oscar,
Thanks so much for your lovely feedback! I’m really glad to hear everything arrived safely and that the installation went smoothly with the help of our YouTube guide. It’s great to know the product is working perfectly and that you’d recommend us.
Many thanks,
Rich @ Carsosa
Truly a professional
Truly a professional! He left my car looking brand new with a clean install! I highly recommend!
21. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Kike,
Thank you so much for the great feedback! Really happy to hear you’re pleased with the clean install and overall result. We truly appreciate the recommendation and your support.
Many thanks,
Rich @ Carsosa
Best in the business
Best in the business. Highly recommended.
16. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Jojo,
Thanks so much for the kind words and recommendation! Really glad to know you had a great experience with us.
Many thanks,
Rich @ Carsosa
I was really satisfied with my…
I was really satisfied with my experience hence the reason I gave 5 stars, I would recommend it to anyone else who needs servicing as the person is a friendly and helpful person.
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Stephane,
Thank you so much for the 5-star review and recommendation! Really glad to hear you were happy with the service and found the experience friendly and helpful.
Many thanks,
Rich @ Carsosa
I ordered an Apple CarPlay for my car…
I ordered an Apple CarPlay for my car and it says delivery should take 4-7 days and it’s now been 11 days and it hasn’t been shipped yet! I also looked up reviews on the delivery company they are using and people are saying it’s a scam so I’m quite worried the whole thing is a scam!
14. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi!
I completely understand your concern and I’m really sorry for the delay with your order. We’ve had a few shipping hold-ups recently due to stock turnover, but I can confirm your order is genuine and will be dispatched shortly.
Carsosa is a registered UK business, and we use a range of couriers depending on destination and parcel size.
Many thanks,
Rich @ Carsosa
Vastaus yritykseltä Carsosa
Hi,
Thanks so much for your feedback! Glad to hear everything’s going well so far. If you need any help with setup or tips for getting the most out of your unit, we’re always happy to assist.
Many thanks,
Rich @ Carsosa
would recommend
great product, really helpful, not hesitant about their warranty. my little fiat looks a lot better now too!
28. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Evie,
Thank you so much for the lovely feedback! Really glad to hear you’re happy with the product and that your Fiat’s looking even better now. We’re always here if you ever need help or support under your warranty.
Many thanks,
Rich @ Carsosa
great customer service
Had trouble installing and running but customer service was very helpful with clear instructions. The CarPlay is working great and happy to have used this company. Only downside was I was offered a free phone holder with my order which I selected but never came which was disappointing.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Brenda,
Thank you so much for your feedback! I’m really glad to hear our team could help get everything up and running and that your CarPlay is now working perfectly.
Many thanks,
Rich @ Carsosa
5*/5*
The Carplay system fits perfectly in my 2012 Polo R-line, achieving a modern look in an older car! Was really easy to install and would definitely recommend!
3. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Aaron,
Thanks so much for the great feedback! Really glad to hear the CarPlay system fits perfectly in your Polo R-Line and that the install went smoothly. It’s amazing how much of a modern upgrade it gives to the interior. Appreciate the recommendation!
Many thanks,
Rich @ Carsosa
Vastaus yritykseltä Carsosa
Hi Ayan,
Thanks so much for the great feedback! Really glad to hear you loved it and appreciate the recommendation.
Many thanks,
Rich @ Carsosa
Arrived quickly and good quality.
Arrived quickly and good quality.
2. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Amelie,
Thanks so much for your feedback! Glad to hear your order arrived quickly and that you’re happy with the quality.
Many thanks,
Rich @ Carsosa
Very good product
Very good product, easy to install and amazing quality
17. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Jakob,
Thanks so much for your great feedback! Really glad to hear the installation was easy and that you’re impressed with the quality. Enjoy the new setup!
Many thanks,
Rich @ Carsosa
Amazing product and was delivered very…
Amazing product and was delivered very fast 10/10
13. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Tyler,
Thanks so much for the awesome feedback! Great to hear your order arrived quickly and that you’re loving the product. Really appreciate the 10/10!
Many thanks,
Rich @ Carsosa
Great car play screen and customer…
Great car play screen and customer service
30. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi there,
Thanks so much for your kind feedback! Really glad to hear you’re happy with both the CarPlay screen and our customer service.
Many thanks,
Rich @ Carsosa
MK6 Golf best purchase
I've had the VolksWagen CarPlay radio for my MK6 Golf for almost a year now, and it's the best purchase I've made for my car. It fits perfectly and comes with all necessary adapters making it a simple plug-and-play installation. It has made the interior look and feel modern without looking out of place.
13. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Dawid,
Thanks so much for the amazing feedback! Really glad to hear you’re still loving your CarPlay system after nearly a year and that it’s been such a great addition to your MK6 Golf. It’s always nice to see how much these upgrades can modernise the interior while keeping that OEM look.
Many thanks,
Rich @ Carsosa
Super super place easy to deal with them
14. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Paschal,
Thanks so much for your kind words! Really glad to hear you found us easy to deal with and had a smooth experience.
Many thanks,
Rich @ Carsosa
The company communication was not great…
The company communication was not great at all took weeks for reply’s to any question or problems I had, it took a while for my screen and camera to arrive but when they did I got the screen fitted and it’s great however the camera does not work at all and could not get it connected to the car or screen itself one bit
(still not working now so was removed)
While my parcel was sent out it too a very long time and my messages never got answered however when I rang them through the company number on WhatsApp a gentlemen picked up and got it sorted for me as quick as he could he explained the issue and why I was waiting so long( not all my order had been delivered to the warehouse) after the phone call the man got it done and my order arrive with 1-2 weeks.
13. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsosa
Hi Emma,
Thank you for taking the time to share such detailed feedback. I’m really sorry again for the delays you experienced and for the trouble with your reverse camera. We’ve had a few stock timing issues in the past, but I’m glad our team could finally get your screen delivered and sorted for you.
Regarding the camera, please email support@carsosa.com with your order number, and I’ll arrange for a replacement or guide you through a quick connection check to get it working properly.
Many thanks,
Rich @ Carsosa
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