Carsosa Arvostelua 

127
•
TrustScore 3/5 tähteä

2,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Bought this unit around April 2025. Delivery was very prompt, but unfortunately, when I tried contacting customer support via both email and WhatsApp, I received no response. My partner found i... Näytä lisää

Saanut 5/5 tähteä

1st time ordering from Carsosa and was pleasantly surprised after reading other reviews. My experience couldn't have been better. Was kept upto date via WhatsApp and unit arrived before it was suppos... Näytä lisää

Saanut 1/5 tähteä

Been trying to get in contact since March about my screen not working after only having it 6 months. the product was ideal at first, but seems to just be going downhill and no sign of help from the br... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Ordered a product which I haven't received yet. Got an email asking for a review of product. Tried to contact multiple times about lack of delivery. No replies to email or Whatsapp queries. Deliver... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Autotarvikkeet

Yrityksen kirjoittama

Us at Carsosa truly take pride in providing a range of high quality Apple CarPlay, Android Auto and entertainment products aimed at improving your daily driving experience. Our brand was born out of a collective goal: providing a range of exciting, high quality units all on a convenient and easy to navigate platform.


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

127 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,8

Kaikki arvostelut

(127)

26 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

5/5!

Bought for my boyfriend as a gift. He loves it. Easy installation, great software and reliable.

Definitely recommend

13. joulukuuta 2023
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi Lois,

Thanks so much for the lovely feedback! Really glad to hear your boyfriend loves the gift and that the installation and software experience have been smooth. Really appreciate the recommendation too.

Many thanks,
Rich @ Carsosa

Saanut 4/5 tähteä

Honest traders

Delivered on time and was as easy to fit as the ad promised.
Great company with great product at reasonable prices.

9. lokakuuta 2023
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi John,

Thanks so much for your kind words! Really glad to hear your order arrived on time and that the installation was as straightforward as expected. We truly appreciate your support and positive feedback.

Many thanks,
Rich @ Carsosa

Saanut 5/5 tähteä

Thank you Carsosa for the installation…

Thank you Carsosa for the installation of my new CarPlay. Very professional and kind interaction and work. I’d definitely be recommending you guys to others

11. syyskuuta 2024
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi Christopher,

Thank you so much for your kind feedback! Really glad to hear you’re happy with the installation and the overall experience. It was a pleasure getting everything set up for you, and we truly appreciate the recommendation.

Many thanks,
Rich @ Carsosa

Saanut 5/5 tähteä

very good product

very good product, easy to fit and set up, love it

12. syyskuuta 2024
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi Deago,

Thanks so much for your great feedback! Really glad to hear the setup was easy and that you’re loving your new system. Enjoy the upgrade.

Many thanks,
Rich @ Carsosa

Saanut 5/5 tähteä

Saw the page on TikTok so I decided to…

Saw the page on TikTok so I decided to give this company a try. Ordered a radio for my 2010 Skoda Fabia and I absolutely had no issues. Radio arrived in 4 days and it was also easy to install.

5. syyskuuta 2024
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi Dennis,

Thanks so much for your great feedback! Really glad you decided to give us a try and that everything went smoothly with your Skoda Fabia install. Delighted to hear the radio arrived quickly and worked perfectly.

Many thanks,
Rich @ Carsosa

Saanut 5/5 tähteä

Great service from Richard

Great service from Richard, Never had any problems from my Apple CarPlay unit and has worked perfectly for the last 2 years

11. syyskuuta 2024
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi John,

Thank you so much for your kind words and continued support. Really glad to hear your CarPlay unit has been working perfectly for the past two years. It’s great to know you’ve had such a reliable experience.

Many thanks,
Rich @ Carsosa

Saanut 5/5 tähteä

Amazing service

Amazing service. Quick and easy. Upgraded my 2010 polo and has revolutionised the experience in my car. Reliable and gave 1 year warranty even though I didn’t need it!

13. syyskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ordered my CarPlay and reversing camera…

Ordered my CarPlay and reversing camera on the 25th of August so over two weeks ago. One part of my order has been shipped but not even in the uk yet, and the other part hasn’t even been shipped yet apparently. I have tried messaging on WhatsApp and got the same reply every time “it will be updated today”, just for it to not. I have also tried to email and got no reply. This is just not what you’d expect or want from such an expensive, luxury product

25. elokuuta 2024
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi Leigha,

I’m really sorry to hear about the delays and communication issues you’ve been facing with your order. Due to the high volume of inquiries we’re handling, we mainly communicate through WhatsApp. I completely understand how frustrating this must be.

We shipped your order on the 5th of September, right after you reached out on WhatsApp. Once the package is handed over to the shipping company, we unfortunately have limited influence over any delays that may happen. We’re committed to doing everything we can on our end to assist you and keep you informed.

Please drop us a message at +447438467362 on WhatsApp with any updates or concerns about your order, and let us know how we can assist you further. We’re here to help with anything you need.

Saanut 5/5 tähteä

Amazing company …

Great customer service really amazing products i bought a touch screen radio for my vw polo it literally transforms the car i had one tiny problem with it and got in touch with the company they where so helpful and sorted my problem in minutes if I ever need another one will definitely buy from here again highly recommend to anyone who wants to upgrade there old car radio

10. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

It’s alright

It’s alright, quick, but unclear how to use android auto when you have an iPhone

8. marraskuuta 2023
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi there,

Thanks for your feedback, and I’m glad to hear your order arrived quickly. Android Auto is only compatible with Android devices, while iPhone users can access the same features through Apple CarPlay. If you’d like, we can send you a short guide showing how to switch between the two systems.

Many thanks,
Rich @ Carsosa

Saanut 5/5 tähteä

Rich is Brilliant!

Rich was fantastic through the whole process, came to fit my radio as he was local last year and ever since have had no issues with the device and was excellently installed with no mess. I had a minor problem with the light not switching off, after texting Rich (a year after initial fitting) he replied in minutes and guided me to fixing the device. Would 100 percent recommend.

8. syyskuuta 2024
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi Dan,

Thanks so much for your amazing feedback! Really glad to hear you’re still happy with your radio a year on and that everything’s been running smoothly. It was a pleasure helping you get that minor issue sorted so quickly. Really appreciate the recommendation and your continued support.

Many thanks,
Rich @ Carsosa

Saanut 5/5 tähteä

10/10 customer service

The stereo worked perfectly, the WhatsApp contact was very responsive and answered all queries I had, was very easy to fit the stereo aswell, simply plug in the 2 adapters and test the kit out. The only suggestion I would have for the company is to upload some step by step tutorials/ instructions either on the website or social media for each different stereo sold so that anyone who isn't experienced in this kind of thing can feel more confident. All in all, brilliant company, would 10000% recommend.

22. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

BEST DECISION EVER

At first I was unsure on whether this was real or a scam, but I went ahead and ordered anyway! The company then reached out to me and asked if I would like free installation which I was happy to go ahead with. The wait time was a little while which made me think I’ve just been scammed so I dropped an email and was told someone would be out the same day for installation and that’s exactly what happened! My installation was completed by Richard and he went through absolutely everything with me, he also told me how this was a small business with a limited amount of staff which is why the wait time was a little longer. So just be patient and definitely get yourself one because the wait it worth it!

18. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Dont order from this company

Ordered this last week, however I had recieved an email from paypal to say that a refund was on my way. I was confused so i attempted four times to contact the company and I had no response whatsoever. I then had to then escalate the issue to paypal to deal with.

13. heinäkuuta 2024
Oma-aloitteinen arvostelu
Carsosa-logo

Vastaus yritykseltä Carsosa

Hi Callum,

We are sorry to hear about the confusion and frustration you experienced with your order. This is certainly not the experience we want for our customers.

It sounds like there may have been an issue with your payment, which automatically triggered a refund. I apologize that you didn't receive a response from us sooner. We've recently experienced a high volume of inquiries and are working to improve our response times.

Please know that we are here to help. If you still need assistance or have any questions, please send us a direct message with your order details to +447438467362.

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