Due to dedts becoming so overwhelming at the start of this year I turned to carrington dean and the advisor was amazing and really lifted a weight of my shoulders. The plan was affordable, unfortunate... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Have had advice and assistance from Carrington Dean for the last year or so. ALways helpful on the phone and happy to explain or help with any issues. Just today I noticed my monthly payment hadn't co... Näytä lisää
I have been in a debt management scheme with Carrington Dean for a while now after coming into some financial difficulties. We arranged a monthly payment that was affordable and was able to pay my deb... Näytä lisää
I needed assistance with a problem of communication as much as anything else, whilst trying to sort out an issue I had with my trust deed. I spoke with Trevor initially then Peter. Trevor took... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Carrington Dean provides free and impartial debt advice to people living in Scotland. We specialise in Trust Deeds and the Debt Arrangement Scheme (DAS), and have helped over 45,000 individuals take steps toward managing their debt.
Carrington Dean
Yrityksen kirjoittama
- Scotland's Debt Specialists
- We have helped over 45,000 people in Scotland manage their debts
- We provide friendly, non-judgemental advice on all Scottish debt solutions
- We’re committed to offering tailored advice to support each individual customer
Yhteystiedot
Regent House 76 Renfield St, G2 1NQ, Glasgow, Yhdistynyt kuningaskunta
- 0800 043 1320
- customerservice@carringtondean.com
- carringtondean.com
4,9
Erinomainen
8 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful
Very helpful. I was struggling with my monthly payment, so Roukshar stopped it until we could find a solution. I was kept informed of what was happening, and given timescales of how long applications would take. In the end we were able to find a solution that was great for me and acceptable to my creditors. Thank you so much Roukshar
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Just had my DAS approved would just…
Just had my DAS approved would just like to say if your struggling with debt call Carrington Dean any one of the team will help , I was so lucky to get Rachael what a credit to this company she is voice of an angel and never ever judged me complete Empathy from day one and is so knowledgeable and gives the best advice it’s really like talking to your friend she just makes everything so easy and explains every step clearly and checks if you understand cannot thank this company enough but obviously I would love to send my biggest thank you to Rachael absolute star and if I could give her a 100 star review I would , she is so polite and professional a real asset to your company
25. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Very positive experience. Would highly recommend.
As always, a very high standard of service from Dhishna Santoo, Steven Macartney and everyone at Carrington Dean in assisting with my case. Very supportive, understanding, professional and easy to contact at all times providing the correct information and advice every step of the way. Would highly recommend.
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Spoke with Peter McKay
Spoke with Peter McKay , great help and very friendly. Thanks .
19. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I spoke to Sarvesh Manack who was…
I spoke to Sarvesh Manack who was extremely helpful in dealing with my situation.
Everything was explained clearly, supplied all the information I required
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I have been a customer of Carrington…
I have been a customer of Carrington Dean since 2022 and they have always been extremely helpful, kind and resourceful.
Today I contacted Carrington Dean following some struggles that I’ve tried to ignore and hope to go away on their own. Peter answered the call and I’m forever thankful it was him at the end of the line as he dealt with my case with so much compassion, respect and dignity. I explained my circumstances without judgement and he provided some very helpful advice and support throughout the call.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I was directed to Kathleen Scot and she…
I was directed to Kathleen Scot and she was very helpful about my query thank you
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
My issue was handle very quickly and…
My issue was handle very quickly and very efficiently so big thanks to Mikeal Dhalapah for helping me out today.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Very understandable and accommodating
Very understandable and accommodating. Correspondence with Paul over emails especially.
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
I had a suspicious call this morning…
I had a suspicious call this morning from someone allegedly from Carrington Dean. I didn't give out any info but called the company myself.
I spoke to a lovely gentleman called Mikeal Dhalapah who was very good at assuring me it was indeed spam. He was then able to assist me with all questions I had. He was a cheerful, very helpful guy.
Debt is such a stressful struggle but with calming folks like Mikeal to talk to it's so much easier xxx
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
This man was absolutely amazing with me…
This man was absolutely amazing with me today. He deserves a raise in the work he does. I could rate him high enough. Great man. He explains everything perfectly for me. Thank you again sir. I hope the rest of shift goes well
9. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Very helpful 👌 problem solved
Very helpful 👌 problem solved
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Harshikha Boodhun Was incredibly…
Harshikha Boodhun Was incredibly helpful throughout my call. I got the information I needed and it was dealt with quickly and professionally.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Martin McGougan
Martin McGougan very straightforward and was a simple change of card details and payment. Helpful, quick and easy. Friendly and double checked all information. Thanks.
2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Kevin O’Leary what a great help
Kevin O’Leary what a great help
His advice and help was second to none.
He put me at ease from day one.
I just want to say a huge thanks Kevin you helped me get my life back on track.
22. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
massive fees for zero protection & legally incompetent advice
I have been paying Carrington Dean’s massive fees for nearly 8 years, moving from a DAS to a Protected Trust Deed.
Last week, I was hounded by an aggressive debt collector (BW Legal) for a unknown parking fine from 2022. I contacted Carrington Dean for the protection I have spent nearly a decade paying for, only to be given legally incompetent advice in broken english by their front-line staff. Despite my severe anxiety, your call handler told me she "couldn't do much" because the debt wasn't listed, and told me to break insolvency rules by calling the aggressive collector back myself to gather information.
Under the Bankruptcy (Scotland) Act 2016, an omitted debt from 2022 IS bound by my 2022 Protected Trust Deed, and it is the Trustee's legal duty to handle it not mine.
I have submitted a Stage 1 Formal Complaint via email, explicitly stating I require EMAIL-ONLY correspondence due to my profound hearing loss. Do not call my mobile. I want a manager to review the dangerous advice given by your staff, contact BW Legal directly to tell them to back off, and process my final discharge without further delay. Disgraceful service at the finish line.
UPDATE 02/06/2026: As explicitly stated in my formal Stage 1 Complaint email, I am deaf and wear two hearing aids. Telephone calls are entirely unsuitable. Your response states someone will be "in touch directly" let it be known publicly that I expect this contact to be via written EMAIL ONLY. Do not call my mobile number.
Furthermore, since your front-line handler failed to do her job, I have already used a live chat to force the debt collector (BW Legal) to face the Bankruptcy (Scotland) Act 2016. Because I cited the correct legislation myself, BW Legal immediately folded, closed the file, and returned it to their client.
I have done your staff's leg work for them. I now require my allocated manager to reply to my Stage 1 Complaint email immediately to confirm this 2022 debt is officially integrated into my file, and to provide a definitive date for my final discharge paperwork. Keep it on email.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Thank you for your review. I am sorry to hear that you are not happy with the service you have received. We'd like the opportunity to resolve any issues you are experiencing; therefore, your details have been passed to our management team and someone will be in touch with you directly.
Ian was very helpful.
Ian was very helpful when I phoned I did wait aboot 30mins but when I finally got through he was so nice and had a very calming voice.
My payment hadn't went through the previous day so he took it over the phone then set up a direct debit.
Sorted Thankx
1. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Hi my name is jane connelly I am…
Hi my name is jane connelly I am approaching end of my trustdeed amazing people all of you but I would like to add special not for paul mowat case manager who has been ther for me for sum time now goin above and beyond to support me with any issues as life has been hard for last year and paul made me feel at complete ease never rushing me to send any documents emailing me no delay easing my stress completly I was finding difficulty calling trust
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Pleasant and helpful
Pleasant and helpful. Advisor Antonia was really helpful and nice. If i need to phone again i hope i get her.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carrington Dean (Scottish Debt Advice)
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to us in the future, you can contact us using the details below:
Telephone: 0800 043 1320
Email - customerservice@carringtondean.com
Live Chat - www.carringtondean.com
All the best,
Sean – Manager
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.